VARGAS BARRERA LUZ MARINA

Los Nogales # *, *th Street, House 188

Phones: 6503-9296 / 6229-0062 / house phone: 390-8713

E-mail: acn3ko@r.postjobfree.com / acn3ko@r.postjobfree.com

OBJETIVE:

Be part of your well known company as one of our best professional agents by

giving an excellent costumer service and to grow with your company.

SUMARY OF QUALIFICATIONS:

Able to work under pressure and team work .Able to achieve any designated

task efficiently and quickly. Able to work my way through a crowd with easy also

with person one on one .Deal with customers at any situation, work safely, learn

continuously, able to the work environment.

ESSENTIAL SKILLS:

Reading text, document use, numeric, writing, oral communication,working with

others, repetitive tasks,problem solving, decision making, job task planning and

organizing, significant use of memory, finding information.

EDUCATION:

Completion of high school.

Basic English Conversational Course related on Customer Service.

Safety Course FOR Personal Nominated to Assist Passengers in Emergency

situations. Crowd

Management Appropriate Training

Languages Speak, read, and write English. Speak, read,and write Spanish.

REFERNCES:

Luis Pitty, Artesanias Pitty, Gerente. Phone : 2624522

Fabián González-Agencia de turismo, Gerente de ventas. Phone: 66630192

WORK HISTORY:

o June 25, 2010 - July 10, 2014 employer - Plaza Agora

Chanis Customer Services Agent.

My Duties: To help and assist clients from a Communications company.

o December 2, 2008 - May 5, 2010

Employer : NARS, Call Center, Avenida Transistmica, plaza Agora Collector

Agent, for Chase Bank.

My Duties : To collect mortgages, help, and educate clients with their loan

issues.

o November 18, 2007- August 30, 2008.

Employer::Royal Caribbean Cruisers intl, Miami, FL.

Customer Service- Front Desk

Duties: To help and Assist guests with their check out- maintain current

knowledge at the ships regular events and special functions by reviewing all

available date in order to provide guest with accurate information.

Contact this candidate