MICHELLE L. WELLS-PRAD

Cell: 334-***-**** Home: 334-***-****

acn3kl@r.postjobfree.com

OBJECTIVE

To secure a position with a well-established organization with a stable environment that will lead to a lasting relationship in the

hospitality / business industry.

PROFESSIONAL EXPERIENCE

February 2014- Present Value Place Hotel Property Manager

Hotel Operations for 105 studio units / Extended Stay Operations

Accounts Receivable/Payables

Payroll

Human Resources – Managed a staff of 6 employees, handling all interviewing, hiring, reprimanding and terminating employees, along

with training on new operations process when switching to new corporate protocols.

Sales/Marketing Management – Generated all sales leads, developed new business partnerships with local construction engineers for

their long term and short term lodging needs. Increased occupancy at the hotel from 60% to 85% within six months. Worked with local

city planning on new construction sites to assist in securing new economic development opportunities through to local Chamber of

Commerce. Also solicited local Convention and Visitor Bureau leads for any short term lodging needs for visitors to the city for any

extended period of time. Worked with local Realtor associations, and apartment complexes to assist their cliental with lodging needs until

they could find permanent housing.

Revenue Management – Managed rates and long term guests stay for 28 days or longer on daily and monthly basis to ensure occupancy

that in turn allowed the team to make plan and meet revenue monthly obligations.

Creating and Reporting – Generated end of month reports for corporate to include all operational information, labor breakdowns, sales

and marketing goals and action plans. This included occupancy, short and long term guests by units, any property deficiencies, or capital

improvement projects on-going at the hotel.

May 2011 – September 2013 La Quinta Inn and Suites General Manager

Hotel operations for between 100 to 140 rooms

Accounts Receivable

Payroll

Human Resources – managing a staff up to 20 employees, interviewing, reprimanding and terminating employees,

Coordinating and implementing training programs for all departments

Creating and reporting – sales, return on investment (ROI) reports, creating and managing budgeting based cost per rented room

(CPRR)

Meeting all target goals – occupancy (OCC), average daily rate (ADR), and revenue per available room (REVPAR)

Maximize and creating revenue streams -- working with local chamber of commerce in River Region area, Maxwell

Air force Base, Biscuits, sports events and help to co-ordinate city wide events via host hotel

April 2009 – April 2011 City Of Montgomery Event Coordinator

Harriott II River Boat – Booking and creating specialized events, working with local venders for printing,

Advertising, personalizing each event to the individual needs.

Ticketing system – scheduled and managed all online and off site ticket locations

Entertainment – Scheduled all entertainment for the Harriott II, also recruited new music for amphitheater

Created budget – to ensure we met monthly goals, also handled all accounts, receivables etc. maintain ROI

Created all marketing and advertising plans (radio and TV ads, printed flyers, printed material announcing

The river boat and media event announcing the Harriott II coming up the Alabama River to

Montgomery)

Creating specialized cruises centered on the holidays, city wide events, and tradeshows for downtown

Created the weekly cruises (Blues Cruise, Friday Night Dinner Cruise, Saturday Matinee Cruise and

Educational Cruises) along with private functions for cliental.

Assisted in all other event planning associated with River Front (Biscuit Stadium, Amphitheatre and events

Scheduled on the Alabama River)

August 2007 – March 2009 Larry Blumberg Associates General Manager

August 2007 – March 2009 Spring Suites by Marriott (Montgomery AL)

Hotel operations for 89 rooms

Accounts Receivable

Payroll

Human Resources – managing a staff up to 20 employees, interviewing, reprimanding and

Terminating employees, coordinating and implementing training programs for all

Departments

Creating and reporting -- sales, return on investment (ROI) reports, creating and managing

Budgeting based cost per rented room (CPRR).

Meeting all target goals – occupancy, average daily rate, and revenue per available room

Maximize and creating revenue streams -- working with local chamber of commerce in River

Region area, Maxwell Air force Base, Biscuits, sports events and help to co-ordinate city

Wide events via host hotel

August 2007 – August 2008 Courtyard (Albany, GA)

Hotel operations for 120 rooms, training hotel, restaurant seating 50 to 75, and conference areas

Accounts Receivable

Payroll

Human Resources – managing a staff up to 20 employees, interviewing, reprimanding and

Terminating employees, coordinating and implementing training programs for all

Departments

Creating and reporting – sales, return on investment (ROI) reports, creating and managing

Budgeting based cost per rented room (CPRR).

Meeting all target goals – occupancy, average daily rate, and revenue per available room

Maximize and creating revenue streams -- working with local chamber of commerce

Budgeting, purchasing, managing restaurant

Training culinary art restaurant – allowing Albany Technical College’s Culinary Art School to

Train and extern in a restaurant, allowing the students the ability to create, work and gain

Job experience for college credit.

March 2005 – July 2007 La Quinta Inn General Manager

Hotel operations for between 100 to 140 rooms

Accounts Receivable

Payroll

Human Resources – managing a staff up to 20 employees, interviewing, reprimanding and terminating employees,

Coordinating and implementing training programs for all departments

Creating and reporting – sales, return on investment (ROI) reports, creating and managing budgeting based cost per rented room

(CPRR)

Meeting all target goals – occupancy, average daily rate, and revenue per available room

Maximize and creating revenue streams -- working with local chamber of commerce in River Region area, Maxwell

Air force Base, Biscuits, sports events and help to co-ordinate city wide events via host hotel

HONORS / CERTIFACATIONS

• Increasing Sales Productivity – IHG certification

• Mastering Sales Strategies – IHG certification

• Sales Edge – Marriott International

• Connect U – Courtyard and Spring Hill Suites certifications

• Integration – LaQuinta Inc. – LQ University

• BNI – Business Network International – Presidential Award

• CAHA President 2004 - 2007

• Montgomery CVB advisory board member 2007

• Hotel Olympics Executive Committee River Region 2014

• Carmichael Road – Business Watch Association President 2012-2014

SKILLS

1. Accounts Payable 4. General Office Skills 6. Payroll

Configure Time

2. Accounts Receivable 5. Answering Phones

Process Payroll

Front Office

3. Written Correspondence

Operations 7. Employee Files

Maintaining & Creating

ADDITIONAL ACTIVITIES

Business Network International (BNI) – American Business Women’s (ABWA) - American Tourism Association (ATA) Hotel

Olympics Executive Committee – Harriott II Riverboat Board of Directors

References

Available Upon Request

Contact this candidate