Tessa L Brown
N Charleston, SC 29418
acn3ir@r.postjobfree.com
PROFESSIONAL PROFILE:
Combination of Governmental/Educational/Administrative experience joined
with fifth teen years' experience with a business background in Psychology,
Computer, and Management. Professional skills, excellent communications
skills to effectively deal with others/staff. Good Analytical Skills
Skill and ability to: collect, organize, synthesize, and analyze data;
summarize findings; develop conclusions and recommendations from
appropriate data sources at the work group level. General level skill and
ability to work with sensitive information, and safeguarding confidential
information.
EDUCATION:
Limestone College,
Bachelor of Arts,
Gaffney, South Carolina Psychology
Limestone College, Associates of
Arts,
Gaffney, South Carolina Liberal Studies
PROFESSIONAL EXPERIENCE:
Clinical Counselor I, Administrative Coordinator II/ Administrative
Assistant III/ Educational Group Leader July 2006 -
Current
Charleston County Government - Charleston Center, Ninth Judicial Circuit
Adult Court
Oversee Admissions Programs Triage/Registration; manage staff and day-to-
day operations
Responsible for customer service, Typing, Filing, Answering phones,
scheduling appointments customer service, Insurance
Data/verification/processing, Typing Computer Skills, Data Entry, word-
processing
Responsible for a host of administrative duties such has payroll,
procurement, budget overseer/purchaser, pcard purchases coordinator
quarterly state audits, insurance verification/billing and insurance, Q&A,
and travel and training.
Plans, initiates, creates and maintains electronic and written
communication such as memoranda, reports, presentations, flow charts, and
organization charts,
Processes incoming and outgoing communication and correspondence to ensure
proper dissemination and required action.
Assists travelers with reconciling charges and verifying payments to
corporate credit cards. Individual training with computer processing,
spreadsheet software, desktop publishing, Software, knowledge of office
software, specifically: Microsoft (MS) Word, MS Power Point, MS Excel, and
MS Outlook.
Educational Preventative Curriculum - PRI a life changing program developed
practices behavior change protocols to reduce high risk related problems.
Clinical Counseling for Health/wellness, clinical assessment,
orientation/counseling.
Patient Financial Coordinator - Department Trainer, Financial Rep
July 1999- October 2006
Roper Saint Francis Healthcare
Coordinator for the Access Patient Registration/Admissions/Finance
Human Resource orientation, Train new/current employees on system
applications, hardware, and professional development material.
Works close with Information Services on group projects, and with IS
application specialist to resolve/educate on software systems or hardware
training. Prepare and/or maintain systems, programming, and operations
documentation, including user manuals.
Assist with team development in areas of continuous quality improvement,
and conduct educational or professional training classes as needed. Update
and create policy and procedures
Prepared and responsible for billing/financial reports, Maintain a current
internal documentation library
Managed over-see the Access Patient Registration/Admissions. Inventories,
orders and maintains office supplies for area of responsibility.
Instructor,
Beta Tech January 2002 - March
2005
Educate /coordinate subjects such as Psychology, Sociology in the
Workplace, Customer Service, Work Ethics, Billing and Insurance, and
Coding.
Substitute instructor, for Computer application classes.
Tutor students in certain courses as needed.