Tammy Lee Caplan

***** * **** ***, *******, Arizona 85048 ?480-***-**** acn3i4@r.postjobfree.com

www.linkedin.com/in/tammycaplan

Southwest Regional Account Manager

Highly accomplished Sales professional with over 11 years of comprehensive

marketing/sales experience at Motorola, as well as 9 years experience

working directly for Wireless Carriers, and 6 years experience selling

smart meters & meter locking hardware to the Utility businesses, I have

been recognized for Professional Excellence and Expertise in Advanced

Technologies, Market Development and Sales Leadership.

Key Expertise

*Wireless *SalesForce.com *Vendor Management *Strong Technical background

*Corporate Level Relationships *Trade Show Promotions * Marketing* Self-

starter, Home office * Strong Presentation Skills *Networking

Professional Experience

DEWALCH TECHNOLOGIES, INC, Phoenix AZ 2012 -2014

Regional Sales Manager~ Sold Meter Locking Hardware to IOUs and

Cooperatives.

Managed 200 + Utility Accounts in 8 state north west territory

Consistently met and exceeded quotas; sales, RFQs, and customer visits

Added 16 new accounts 2013, 5 new in Q1 2014

Provided Forecast and detailed Market overviews

Continuously updated data base and used this tool to increase sales

SOLARCITY, Phoenix, AZ 2011- 2012

AZ Sales Representative~ Sold Solar PV systems and energy efficiency

services to clients in Arizona. Developed solution-based sales for both PV

Solar lease and purchase business. Tailored components of the solar

systems to meet client's clean energy needs. Owned customer relationships,

and insured customer satisfied for all operations and future plans for

Solar updates.

Met and exceeded quota 44KW each month.

Ranked 5th out of 22 in sales within the first 3 months.

ELSTER SOLUTIONS, LLC, Phoenix, AZ 2008 - 2011

Southwest Sales Manager~ Achieved and exceed sales targets ($5 M quota a

year) and lead sales of Smart Grid/AMI/SaaS efforts within the Southwest

territory (AZ, NM and NV and UT). Obtained, excelled and maintained proven

top sales performance.

Municipal Power Sales- City of Parowan UT - $550K, Kirtland Airforce Base

NM - $1M, Navopache Electric Cooperative AZ - $3M, and The Navajo Nation

$10M .

Supported NV Energy, SRP, APS existing systems.

MOTOROLA INC, Baltimore, MD~Las Vegas, NV~Phoenix, AZ 1997 - 2008

Field Sales Manager~ Managed and trained thousands of carrier employees at

all levels of ALLTEL & Verizon covering Motorola's products, services and

policies. Developed and implemented customized training programs and tools

including feature/benefits and Motorola Brand training. Improved Motorola

Product mix by 20% and secured SKU placement in lieu of other brands.

Managed Channel Partners through sales programs &trainings. Helped

Developed under-performers. Top Tier Engagement and full channel marketing

support.

Increased sales and sell thru of Signature/StarTAC products by 30%.

In top 10% of Motorola's Sales Force. Won 'The Chairman's WNNR Club 2006.

Received Excellent Personal Management Reviews and Leadership Goals on a

regular basis.

113% of 2004 cellular unit plan up from 47% of 2003 cellular unit plan.

102% of Family Radio Service plan.

220% of Broadband plan.

Went from 3% share in 2003 of Wireless G in Broadband business to 44% in

2004.

Increased market share by 10% to 70% and maintained 70% market share in

the ALLTEL account in the SW Region; Arizona, New Mexico, Texas and

Colorado for 17 months.

Sold and Managed Hundreds of Brick and Mortar Wireless Stores

BELL ATLANTIC NYNEX MOBILE, Baltimore, MD

1994-1997

Direct Account Executive~ Maintained 50 major wireless accounts including

many high end users. Negotiated and wrote contracts, exceeded quota by

159%; ranked top 5 out of 46 reps. Closed the largest Corporate Account in

the entire Bell Atlantic footprint.

SOUTHWESTERN BELL MOBILE SYSTEMS, Washington DC 1991-1994

Manager of Wireless Products~Oversaw market introduction of a new wireless

PBX System (Panasonic's FreedomLink).

Technology Development Manager~Supported corporate business and retail

sales operations for wireless data applications. Promoted to Manger of New

Wireless Products.

Corporate Account Manager~ Serviced and maintained major accounts. Number

1 Rep of 22 in the market. Promoted to Data Specialist.

GTE MOBILNET Ellicott City, MD 1989-

1991

National Account Manager~ Generated cellular based national account

customers in a three state territory.

Sales Supervisor~Directly motivated, coached and supervised retail sale

representatives. Promoted to National Account Manager.

Sales Representative~ Prospected and sold cellular service to corporate and

consumer clients. #1 Rep in the nation. Promoted to Supervisor.

Education

1 Bachelor of Science

University of Maryland, College Park, MD; Dean's list.

2 Graduate Studies in Business

Johns Hopkins University, Baltimore, MD University of Phoenix

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