Phyllis A Nelson

**** *. ***** ****

Kansas City, MO 64134

acn3hq@r.postjobfree.com

816-***-**** cell

Objective: With 17 + years of progressive responsibility in all areas of Human Resources, benefits and payroll with experience in small, medium, corporate and non-profit, blue and white collar environments in engineering, distribution and healthcare fields, and a reputation of consistent top-notch performance, I am well qualified to represent your organization in any capacity. Progressive growth with benefits and payroll has provided for a solid base of knowledge and interaction with outside brokers and carriers, as well as established procedures to ensure error-free processing and understanding.

QUALIFICATIONS and Competencies

Human Resources: Benefits: Payroll:

* Recruitment * Contract Negotiations Multiple Payroll Software’s

* Policy Development Benefits Management ADP various

* Orientation and Training Benefits Orientation/Open Enrollment Millenium/Paycor

* Grievances and Investigations Monthly processing of statements Paycom

* Staff Development * Retirement Plan compliance Paychex

* Legal and Regulatory Comp. Defined contribution ABRA

* Conflict Resolution Defined benefits Garnishments

* Performance Management 5500’s Multi-state law knowledge

* Employee and Labor Relations Annual audits Multi-company payrolls

* Workers Compensation Worked with both DOL and IRS audits Payroll audit reports

* Coaching and Counseling * FMLA/COBRA Administration

* On-Boarding and Off-Boarding Sect 125 Accounts/Maintenance

* Compensation Analysis ERISA/EEOC Compliance

Miscellaneous knowledge

DOT compliance/administration Risk Management Safety compliance (OSHA)

RFP’s (brokers, retirement plans) Credentialing of Providers Insurance

TECHNICAL SUMMARY

* Microsoft Word * Microsoft Excel * Microsoft Access * Microsoft PowerPoint

* Microsoft Outlook * Microsoft Publisher * Crystal Reporting * ADP Reportsmith

* Relias Learning Software * HRMS HRIS PRO * HRIS ProNet * HR Perspective

* Adobe Professional * Visual Basic * some SQL * FoxPro database/reporting

EMPLOYMENT EXPERIENCE

Aspiration for excellence in every undertaking.

Strong background in accounting and budgeting.

A proven ability to visualize what needs to be done, establish timelines and meet deadlines.

Samuel U. Rodgers Health Center 6 years+

Human Resources Director 07-10 to present

Successfully completed both an IRS and DOL audit of the 403b and Pension plans

Organized a systematic approach to provider credentialing

Maintained a litigation free department for over 4 years

Brought payroll/benefits into department without increasing staff

Reduced turnover to 10% from 35% (Healthcare national average)

Processed payroll (Paycor, ADP and Paycom) 175-250 employees

Oversee reporting and checking of all payroll transactions bi-weekly and monthly

Online payroll and benefit system brought in and trained all staff levels

Administered benefits programs and reconciliation for up to 250 employees

Researched and compiled statistics for the yearly EEO report and Affirmative Action

Payroll/Benefits Coordinator 05-08 to 7-10

Processed payroll (Paycor, ADP and Paycom) 175-250 employees

Created a successful checklist to eliminate payroll errors that balances with accounting on a bi-weekly basis

Developed a process to balance Daily Cash submissions with the monthly bank statement

Created “What’s Up Doc” a benefit newsletter to keep organization aware of all changes in benefits.

Administered benefits programs and reconciliation for up to 250 employees

Treat America Food Services (Vending, Food Service and Catering Divisions) 6 years

Human Resources / Payroll Manager 08-04 to 04-08

Payroll / Benefit Administrator 06-02 to 08-04

Processed payroll (Paychex, ADP, Paycor, Millenium) for up to 900 employees Midwest wide.

Processed commissioned payroll (Paycor, Paychex, ADP) one week and the opposite week exempt/non-exempt payroll (ADP, Millenium, Paycor)

Accounting and billing of monthly statements

Administered benefits programs and reconciliation for up to 900 employees

Developed the instructional curriculum and written user manuals for supervisor training on a variety of topics, including safety training, HR policies, FMLA and Harassment.

Recruited for all positions ranging from entry level to management for vending division within DOL guidelines.

Developed and implemented detailed orientation program for all incoming employees.

Served as main liaison for all Human Resources vendors, including benefits brokers and providers, worker’s compensation carriers.

Ensured 100% DOL compliance by administering federally regulated random drug screening and maintaining all required driver qualification and safety history information.

Researched and compiled statistics for the yearly EEO report and Affirmative Action

TranSystems Corporation 5 years

HRIS Manager 05-97 to 04-02

Analyzed requirements to develop detailed design for HRIS (Human Resource Information System)

Tested software for all conditions and scenarios

Designed and programmed all reporting using Crystal Reports

Supported the data set-up and lead payroll parallels to transfer information between HRIS and ADP systems

Successfully created in-house survey to replace out-of- house survey saving over $10,000

Sysco Food Service 4 years

Customer Service Rep

Customer Service Supervisor

Direct Order Entry Manager

10 key order entry for customers and sales personnel

Managed 15 customer service representatives

Demonstrated, installed, trained customers to use order entry software for over 75 customers

Accounting and billing of monthly statements

Problem solved with customers via phone

Food Service Supervisor for Multiple Nursing Homes for 17 years

Trouble shooter for kitchens that had multiple deficiencies from state that required immediate attention or would close

Care Plans for residents

Knowledge of all necessary diet plans for residents, including diabetic, pureed and mechanical

Supervised up to 20+ staff

EDUCATION

Bachelor of Science degree, Classes in Computer Software programming, Non-profit Fellowship on Federally Qualified HealthCare centers.

PROFESSIONAL AFFILATIONS

* Society of Human Resource’s Management

* Society of Human Resources Management Kansas City

* American Payroll Association Kansas City

* American Society of Human Resources in HealthCare

American Society of Talent Development

American Society of Talent Development Kansas City

SPHR to be obtained in May of 2015

Contact this candidate