Michael Babatunde Oshodi

**** *** *****, *********.

Texas. TX 76002.

682-***-****

acn3hb@r.postjobfree.com

SUMMARY

With over Six years of experience which spans across in Oracle, SAP, PeopleSoft. System

analysis and Information technology, business process re-engineering. I have worked for clients

within the Public sector, Financial Services, Manufacturing, Wholesale distribution, and

Consumer product Industries.

I am adept in developing and delivering end-user training, test scripts, and other documentations

using UPK . I have outstanding organizational & communication skills, good work ethics, and

drive for success.

SKILLS

Experience using LMS and knowledge Center, Web base to deliver training.

Experience delivering small group train the trainer training (class size around 8 students).

Experience delivering large group end-user training (class size around 25 students).

Ability to use different UPK outputs during training delivery (simulations, manuals).

Experience importing sound file into UPK developer.

Experience exporting UPK files into knowledge center, Learning Management System.

Ability to create detailed business process document to support training materials.

Ability to conduct peers review on UPK content developed by others.

Proficient with all functionality of UPK, including setting up end user self-testing and scoring

Proficient with using UPK to generate customized test scripts

I T Trainer

LSG Sky Chefs. DFW May 2014 – Dec 2014

Developed a wide variety of complex training programs and materials to support the Information

Technology (IT) Department. Researches, develops and delivers in house training programs for new

hires and existing employees and coordinates bringing in external vendors to provide training

programs.

Key Functions/Responsibilities:

• Works with IT Management team to develop and prioritize the IT training strategy.

• Conducts training needs assessments, and partners with IT leadership team to identify training

and coaching opportunities.

• Develops and maintains the IT training calendar and catalog ensuring ongoing content accuracy

and relevancy.

• Create, deliver and analyze course surveys to determine effectiveness of training sessions.

• Prepare training reports on course offerings, usage, feedback, and recommend improvements to

IT training program.

• Implement approved revisions to course materials as necessary to improve training effectiveness.

• Act as a liaison with cross-functional work teams, key stakeholders and subject matter experts to

develop course specifications and gather course content.

• Leverage and apply the latest training and documentation technologies.

• Creates and produces course materials and documentation using approved outside resources as

needed to foster learning and skill development.

• Keeps up to date with relevant systems and software used at BMCHP.

• Designs and delivers complex training programs in a variety of settings, included but not limited

to classroom, hands-on, and LMS-based training.

• Identify and coordinate delivery of external training programs that meet IT training needs

• Represents IT as a member of the Plans training team.

Train the trainer for initiatives that involve changes to existing or new software implementations.

IT TRAINER

Weiser Security Services, Inc. DFW. AUG 2013 – JAN 2014

Providing web base training, Classroom lead training {CLT}, Instruction lead training {ILT}.

Providing training and support to the training lead, trainee and administer training activities as part of

large project.

Assist in the execution of the training Strategy for all critical condition [Weather & Natural Disaster],

Training needs, assessments, job aid, training guide, skill gap analysis, course outlines, course-ware

development and knowledge transfer.

UPK Analyst/Developer

Sherwin Williams. Cleveland, OH. 4th MAR 2013- 3rd MAY 2013

Essential Functions

Strategy & Planning

Interact with Key Business Owners and the Global Footprint Administrator to define and

identify business procedures and establish documentation needs for training.

Analyze IT training requirements to determine types of documents needed.

Acquisition & Deployment

Collaborate with IT analysts and developers to collect and interpret information.

Design, develop and deliver end-user training materials, user guides, class room exercises and

student assessments using Oracle UPK.

Convert SW Business Process Documents to end user training scripts.

Deliver blended ERP learning solutions (web-based training, instructor-led training) utilizing

Oracle UPK.

Operational Management.

Plan, research, design, write, and edit a range of scripted documents, including user guides and

manuals, training materials, user policies, and proposals for both print and online media.

Establish, communicate, maintain and publish standards, and provide training where required.

Work independently to deliver a solution on time.

Ensure final documents are usable and of high quality.

Incidental Functions

Assist with projects as may be required to contribute to efficiency and effectiveness of the work.

Demo applications to business owners.

UPK Developer Consultant

Green info Tech. Atlanta, GA. JAN 2012- JAN 2013

Participate in determining standards and best practices within area of product expertise.

Liaising with Key Business Owners and the Administrator to define and identify business

process and establish documentation needs for training. Maintain accuracy of all documentation,

with ability to Work independently to deliver a solution on time.

Analyze IT training requirements to determine types of documents needed.

Collaborate with IT analysts and developers to collect and interpret information.

Ensure final documents are usable and of high quality.

Plan, design, research, write, and edit a range of scripted documents, including user guides and

manuals, training materials, user policies, and proposals, for both print and online media.

Establish, communicate, and maintain documentation standards, and provide training where

required.

Interacting with and working closely with other members of a project team to prepare system test

scripts, business process documentation, and UPK training and reference materials for multiple

scheduled releases of applications within the program/project portfolio.

Proficient with developing content for Tutor and UPK

Proficient with creating a cross-functional, even enterprise level, organized repository for the

content

Experience setting up the technical infrastructure for an enterprise rollout of Tutor and UPK.

Installing Tutor and UPK on an enterprise server

Rolling out the client to content developer desktops

Setting up permissions, security, etc. to allow appropriate user (both content developer and end

user) access to content. Create content packages for publishing to LMS.

Oracle UPK SME

Delta One. Atlanta, GA. NOV 2010-OCT 2011

Participate in determining standards and best practices within area of product expertise. Provide

consulting support to projects during vision and strategy, architecture and development phases

(Methodology).

Participate as a team of resources (company, client and third-party resources) in area of expertise to

conclusion of a project training (Management).

Provides input in identifying issues and considerations for selecting business application packages.

Manages client expectations and balances the needs of the company and clients to ensure satisfaction for

both (Relationship Management). Influence decisions and project training direction at the executive level

(Relationship Management). Provides leadership and work guidance to less experienced personnel

(Leadership).

Designs and constructs both functional and technical components for complex architecture.

Provide consulting support to projects during vision and strategy, architecture and development

phases (Methodology).

Provide input in identifying issues and considerations for selecting business application

packages and vendors (Business).

Manages client expectations and balances the needs of the company and clients to ensure

satisfaction for both (Relationship Management).

Influence decisions and project direction at the executive level (Relationship Management).

Perform consultative selling and leverages business through superior delivery skills, client

relations and subject matter expertise (Leverage).

Participate in proposal efforts and sales calls (Leverage).

Provides leadership and work guidance to less experienced personnel (Leadership

Collaborating with business/functional leads to develop test scripts using UPK, to be used in multiple

Test cycles (system, system integration, user acceptance, etc.

Collaborating with SMEs and leads on business process and policy content for training materials

Creating detailed Business Process Documents to support training materials

Creating and adhering to detailed training development schedules for all assigned topics

Identifying and validating training topics (courses)

Creating UPK training materials based on established standards

Editing and finalizing UPK training materials based on peer and SME review

Creating content packages for publishing to LMS, as needed

Conducting peer review on UPK content developed by others, as needed

SAP UPK Trainer

KMP Inc. New York. JAN 2010- AUG 2010

Develop training plans in coordination with project schedule

Review business processes and system configurations to identify effective training approach

Prototype and demonstrate new functionality and processes to users

Prepare project documentation including requirements, testing, training, user guides, status reports, and

meeting minutes

Develop detailed design documentation for all configurations, reports, conversions, interfaces, and

extensions

Assist in preparing work tasks, task duration estimates, and schedules

Provide leadership and expertise to develop training materials based upon “best practices” and UPK

functionality for all of the project business process flow areas and tasks

Assist in the development of requirements and specifications.

Interfaces with the Production support team

Knows and follows Production Support On-Call Process and all supporting documentation in its entirety.

The primary activities of this process (but not the only ones) are creating/refining requirements, estimates,

business designs, technical designs, test plans/cases, implementation plans, production support

documentation and executing all created plans.

Maintain all Incidents and Issues documentation in centralized location.

Ensures all related incidents and issues are appropriately recorded and reviewed during weekly status

meetings (or sooner) to ensure timely resolution. Any issue that impacts schedule, quality, scope or cost

should be recorded.

Provide feedback to PM on project management processes.

Provide feedback to Production Support Manager on technical development processes.

Participate in the orientation of new team members when requested by the project manager.

Manage individual training plan and career objectives.

Schedules and completes career-related training objectives.

Ensures appropriate time-tracking standards are followed for recording SLC development activities.

Records incidents and issues in tracking tool, and follows through to resolution.

Create and present to the team knowledge sharing presentations when requested.

UPK Developer

Crona info services. Pennsylvania. JAN 2009- OCT 2009

Liaise with Key Business Owners and the Administrator to define and identify business procedures and

establish documentation needs for training.

Analyze IT training requirements to determine types of documents needed.

Collaborate with IT analysts and developers to collect and interpret information.

Ensure final documents are usable and of high quality.

Plan, design, research, write, and edit a range of scripted documents, including user guides and manuals,

training materials, user policies, and proposals, for both print and online media.

Establish, communicate, and maintain documentation standards, and provide training where required.

Maintain accuracy of all documentation.

Work independently to deliver a solution on time.

Interacting with and working closely with other members of a project team to prepare system test scripts,

business process documentation, and UPK training and reference materials for multiple scheduled

releases of applications within the program/project portfolio.

Facilitate instructor-led training classes and develops instructor - led and/or online training programs for

associate, management, and contractor audiences.

Use of collaboration tools (Microsoft SharePoint), and other in order to enhance the skills of the

workforce.

Consistently delivers a quality program in the classroom using adult learning principles. Uses

instructional design principles to review, modify, and redesign training materials to reflect current

research and best practices.

Provides feedback and guidance on classroom and online facilitation best practices and on rapid content

design processes.

Acts as a subject matter expert to foster and support collaboration other Company training organizations.

Conducts and/or oversees needs analysis in response to management requests for new or changing

process training or for targeted training related to an identified business problem. Designs and facilitates

an appropriate training intervention to address skill, knowledge or process gaps and support the business

needs.

Works with leadership to develop strategies for resolving non-training issues identified during the needs

analysis or as a result of post class evaluations.

Acts as a project manager for departmental projects as assigned by Manager including, but no limited to,

managing vendors who provide specialized workforce training on-site; maintaining SharePoint sites for

consistent marketing of the department, supporting deployment planning and roll-out of programs

necessary to implement identified corporate initiative programs to business audiences.

Utilizes training metrics to ensure that training programs have a positive business impact. Monitors

training evaluation data and determines what changes are necessary to improve the impact of a workshop

on individual performance and success.

Oracle Trainer.

LFG. Tampa. JAN 2008- DEC 2008

Collaborating with business/functional leads to develop test scripts using UPK, to be used in multiple

Test cycles (system, system integration, user acceptance, etc.

Collaborating with SMEs and leads on business process and policy content for training materials

Creating detailed Business Process Documents to support training materials

Creating and adhering to detailed training development schedules for all assigned topics

Identifying and validating training topics (courses)

Creating UPK training materials based on established standards

Editing and finalizing UPK training materials based on peer and SME review

Creating content packages for publishing to LMS, as needed

Conducting peer review on UPK content developed by others, as needed

Develop training plans in coordination with project schedule

Review business processes and system configurations to identify effective training approach

Prototype and demonstrate new functionality and processes to users

Prepare project documentation including requirements, testing, training, user guides, status reports, and

meeting minutes

Develop detailed design documentation for all configurations, reports, conversions, interfaces, and

extensions

Assist in preparing work tasks, task duration estimates, and schedules

Provide leadership and expertise to develop training materials based upon “best practices” and UPK

functionality for all of the project business process flow areas and tasks

Assist with change management activities as required.

COMMUNICATION SKILLS

Communicated with clients providing information on policies and procedures, Maintaining professional

and courteous communication resulting in high call quality, Follow proper procedures for accurate and

timely documentation of customer concerns and other related issues, presented a workshop on park safety

to clients, presented seminars on communication and leadership skills to employees, communicated with

clients and suppliers by phone and email and provided prompt customer service.

ORGANIZATION SKILLS

Assisted in researching and writing community center, procedure and training manual handled and

directed all incoming mail and purchases, maintained inventory and ordering of supplies and materials,

trained and supervised volunteer staff.

Computer skills: Microsoft Word, Excel, WordPerfect, Power Point, Access, Visio.

Qualification

Bachelor of Science [1999]. Information Technology

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