Emanuel Deluca EM acn3h5@r.postjobfree.com

CELL 917-***-****

Qualifications

Successful professional qualified by twelve years experience in the food service/hospitality

industry. Having held positions in numerous areas of the field, from bartender to manager, I

would like to obtain a position that will utilize my variety of talents and further my knowledge.

Other experience includes sales and real-estate.

Professional Experience

Manager

MARCH 2003 SEPTEMBER 2013

WJH Appraisal Services Inc., Floral Park NY

o Opportunity arose to learn the real estate business, started as a staff appraiser

o Appraised over 5,000 houses

OCTOBER 1998 MARCH 2003

STK International, New York NY

o Responsible for selling and distributing over 1,000 products to various 99 Cent Stores in the

metropolitan area.

o Trained over 40 sales people across the country

o Managed a sales team of 30 people.

o Received Top Salesman honors in 2000

JULY 1996 OCTOBER 1998

Leonard’s of Great neck, NY

o Assisted with the preparation of menus and wine selection.

o Responsible for the scheduling of staff rotas.

o Responsible for meeting and seating guests, committed to ensuring an excellent level of service

throughout their visit.

o Managed the reservation system ensuring an efficient and fair service for all guests.

Banquet Sales Manager

MAY 1994 JUNE 1996

Main Maids Inn, NY

o Developed an excellent reputation through excellent service and guaranteed customer

satisfaction.

o Devised an effective advertising campaign, gaining an 18% increase in business.

o Responsible for the selection of menus and fine wines in keeping with the ambience of the

restaurant.

o Responsible for the hiring and training of quality staff dedicated to meeting customer needs.

o Made effective use of customer feedback, drawing on suggestions using customer feedback to

make continuous improvements in service levels.

Bartender

March 1992 October 1998

BK SWEENEYS UPTOWN GRILLE, Garden City, NY

Mix and serve a wider variety of beverages by combining ingredients such as liquors, sodas,

water, sugar, bitters, and fruit garnishes.

Serve liqueur, beer, and wine, and are skillfully mix such beverages as various Martinis,

Margaritas, Zombie, and Singapore Sling.

Collect tabs, chits or cash in appropriate amounts and accountable for cash and inventory for

the period worked.

Responsible for the proper operation of the bar, receipts, and inventory accountability.

Skills

o Fluent in Italian, understands Spanish

o Lead large teams of people

:Education

January 1992 – Johnson and Wales University, Providence, RI // B.F.A

June 1990 – Nassau Community College, Garden City

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