678-***-**** acn3fx@r.postjobfree.com
THOMAS E. WICOREK, JR. www.linkedin.com/in/tomwicorek/
Innovative, hands-on technology leader with a proven history of exceeding objectives through process improvement
and effective uses of technology. Extensive experience in systems development, technology architecture, technology
operations, project planning, and business analysis. Thrive in fast-paced, multifunctional environments. Respected for
wide range of technology knowledge, operational effectiveness and commitment to bottom-line objectives.
CAREER & ACHIEVEMENT SUMMARY
INVESCO Atlanta, GA 2011 – present
MANAGEMENT CONSULTANT
Providing IT management consulting to the Global Client Reporting business unit.
PEOPLENET (Privately held, ~$10M) Atlanta, GA 2011 – 2014 (3 years)
VICE PRESIDENT, PRODUCT DEVELOPMENT
Lead the technology organization to deliver multi-tenant, SaaS based products and services to the staffing and
healthcare industries. This included software development, quality assurance, and support. (~25 FTE)
Key Achievements:
Led the UI modernization of the employee portal and login/registration modules to an updated technology
platform and improved user experience. Reduced support calls due to more intuitive user interface. Reduced overall
development and support effort for new enhancements and support issues.
Supported implementation of numerous clients resulting in over 100% web-traffic growth and 25% revenue
growth. Delivered numerous new features and integrations to support various clients.
Established Quality Assurance department enabling an overall improvement to product quality. This resulted in
less production issues and improved customer satisfaction.
Improved software development processes allowing for better quality and more predictability in product planning
and releases. This included improvements to build/release process as well as establishing agile development
practices.
XEROX Corp. (NYSE: XRX, formerly ACS acquired 2010, $20B) Atlanta, GA 2008 – 2011 (3 years)
SENIOR MANAGER, SYSTEMS DEVELOPMENT
Responsibilities included overseeing technical teams responsible for building and delivering a Medicaid Management
Information Systems (MMIS). (~60 FTE)
Key Achievements:
Led the recovery and completion of critical systems from ineffective outsourced provider. Assumed ownership of
systems in a partially completed state. Transitioned work to a combined in-house and new outsourced provider.
Led the creation of a comprehensive end to end technical plan based on customer requirements for the
customization and implementation of our enterprise product.
Created an estimation model for technical planning for the customization and implementation of our enterprise
product for a customer.
Delivered a strategy and plan to integrate Pharmacy Benefits Management into the core product. This
strategy leveraged an existing standalone implementation using a phased approach to integrate it into the core
product and still meet the customer’s requirements and timeline.
THE HOME DEPOT, INC. (NYSE:HD, $70B) Atlanta, GA 2006 – 2008 (2 years)
MANAGER, IT (Home Depot Direct/HomeDepot.com)
Responsibilities included overseeing and directing teams of associates in the development, implementation, and ongoing
support of Home Depot Direct’s existing and new software applications and hardware platforms. (~30 FTE)
Key Achievements:
Guided troubled major re-platform project back on track and to a successful launch . This project was a
complete replacement for www.homedepot.com including infrastructure, ecommerce, content management, search
engine, merchandising, 3rd party integrations, and call center integration.
Provided architecture oversight and development management for first major release on new platform.
Designed and implemented code management, build, and deployment processes operating with a high degree
of success. This allowed for increases in productivity and ultimately a better quality product.
THOMAS E. WICOREK, JR. 678-***-**** Resume Page Two
EDIETS.COM, INC. (NASDAQ: DIET, $50M) Ft. Lauderdale, FL 2005 – 2006 (1 year)
VICE PRESIDENT AND CHIEF TECHNOLOGY OFFICER
Managed, directed, and developed strategies for the company’s information technology activities including application
development, database management, technology operations, quality assurance, and project management. (~45 FTE)
Key Achievements:
Managed the design, implementation, and release of Fresh Cuisine, a healthy fresh food delivery service. This
included an online ecommerce website, integration with our fulfillment partner, and call center support services. This
new revenue stream increased top line growth by more than 10%.
Implemented full software development lifecycle processes improving software quality and on time delivery.
Devised technology roadmap and strategy to bring technology platform up to industry standards.
Increased team member utilization 20% through reorganization of project prioritization and scheduling processes.
Identified, created, and implemented IT controls, policies, and procedures to meet Sarbanes Oxley and PCI
compliance.
Established corporate intranet presence. Resulting in increased communications by providing easier access to
information and Human Resource services.
SAPIENT CORP. (NASDAQ:SAPE, $400M) Atlanta, GA 2005 – 2005 (9 months)
SENIOR MANAGER, TECHNOLOGY
Oversight for a technology team or teams from the definition phase through implementation. Owned the technical vision
of the project; ensuring that the vision was achieved with a high level of quality. Clients included: SONY (CA), Verizon
wireless (WA), and Motorola (IL). (~20 FTE)
Key Achievements:
Led requirements and business design for the migration of a leading electronics manufacture’s business to
consumer websites to a new platform. This included project vision, scope matrix, business model, use cases, design
plan, staffing requirements, current system overview, system requirements, and a high level solution overview.
Provided management oversight to multiple delivery teams for the implementation of a leading electronics
manufacturer’s business to business websites. Responsible for the infrastructure and the interface development
teams. Activities included running daily team meetings, balancing workload, status reporting into the project
management office, and providing technical assistance as needed.
ELITE SYSTEMS, INC. (Privately held, $35M) Alpharetta, GA 2004 – 2004 (1 year)
DIRECTOR OF DELIVERY
Managed the delivery of custom application development services to clients and office operations. Clients included:
Bank of New York, SunTrust Mortgage, HomeBanc Mortgage, and Dalton Carpet. (~20 FTE)
Key Achievements:
Created Project Management Office to instill structure and discipline into the delivery process. This included
standardizing project management practices, techniques, and tools. This enabled the company to sustain a high
resource billing ratio of greater than 85%.
Delivery of numerous client projects on time and within budget which generated over $1.5 million in revenue.
These projects included a trade commission management system and an independent research distribution system
for a brokerage firm, requirements and design of a rules based pricing and a locking system for a mortgage
company, and a distributor ordering website for a carpet manufacturer.
THOMAS E. WICOREK, JR. 678-***-**** Resume Page Three
PUBLIX SUPER MARKETS, INC (Privately held, $17B) Lakeland, FL 1990 – 2003 (13
years)
DIRECTOR OF TECHNOLOGY, PUBLIXDIRECT, LLC. 1999 - 2003
Lead all aspects of IT for the online shopping and home delivery subsidiary business unit. This included software
development, systems analysis, systems engineering, database administration, security, and support. (~40 FTE)
Key Achievements:
Designed technology strategy and architecture for launch and subsequent years of operation with a focus on
common platforms, incremental scalability, and ease of maintenance and customization.
On time implementation of a redundant network and server infrastructure. Utilizing a N-tier
architecture with load balancing, SAN, and clustering technologies.
Key participant in design of webstore with focus on delivery of user-friendly, automated applications to enhance
customer experience and reduce necessity for certain overhead functions.
Built a technology organization from the ground up to implement and support the technology infrastructure of the
business.
Assisted in determining best market entry strategy and launched business 13 months after approval.
Partnered with business unit executives to identify, develop, and implement IT opportunities to improve the
operating effectiveness and financial performance of the organization.
Trimmed overhead costs by 25% by renegotiating maintenance agreements, releasing contractors and procuring a
less expensive hosting facility.
ADDITIONAL PROFESSIONAL EXPERIENCE
SENIOR SOFTWARE ARCHITECT 1997-1999
SOFTWARE ARCHITECT 1994-1997
LEAD DEVELOPER 1992-1994
DEVELOPER 1990-1992
EDUCATION
Bachelor of Science in Computer Science, University of Central Florida, 1990
TECHNOLOGY EXPOSURE
LANGUAGES: C#, VB, SQL, Java, Smalltalk, COBOL, XML, HTML, ASP, JSP
SOFTWARE: Visual Studio, TFS, SSIS/DTS, SSRS, Rally, Version1, Atlassian, Jira, Rational Clear Case,
CVS, ERWin, Crystal Reports, WebShpere Commerce, BEA Weblogic, Apache Tomcat,
iPlanet, IIS, COM/DCOM MQSeries, Biztalk, MSMQ, CICS
ARCHITECTURES: .NET, J2EE, SaaS
DATABASES: SQL Server, Oracle, DB2, Teradata, Access, MySQL,
METHODOLOGIES: Agile/SCRUM, Legacy/Waterfall, Rational Unified Process, Object Oriented Analysis and
Design/UML, Microsoft Solutions Framework
OPERATING SYSTEMS: Windows, Solaris, AIX, Linux
SYSTEMS/NETWORKING: VMWare, EqualLogic, ESX, F5 Big IP, Cisco switches, Nokia firewalls, Firewall-1, Snort,
NMIS, Foglight, I/Watch, Spotlight, Redcreek VPN, Centerity, SQL Sentry