Jean Heffern 727-***-****

acn3fk@r.postjobfree.com

SUMMARY OF QUALIFICATIONS:

I am reliable, quality-focused, flexible, and a dedicated professional. I am an enthusiastic people person. I

have strong written and verbal communication skills. I am able to prioritize work activities and manage

time effectively.

KEY QUALIFICATIONS:

• Efficient, Attention to detail, well organized, punctual, flexible, and compassionate.

• Accurate record keeping

• Operate office equipment, such as fax machines, copiers, or phone systems and arrange for

repairs when equipment malfunctions.

• Maintain scheduling and event calendars.

• Schedule and confirm appointments for clients, customers, or supervisors.

• Resolve customer complaints or answer customers' questions regarding policies and procedures.

• Operate telephone switchboard to answer, screen, or forward calls, providing information, taking

messages, or scheduling appointments.

• Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail

systems, and personal computers.

• Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.

• Compile, copy, sort, and file records of office activities, business transactions, and other

activities.

• Compute, record, and proofread data and other information, such as records or reports.

• Type, format, proofread, and edit correspondence and other documents, from notes, using

computers or typewriters.

• Complete work schedules, manage calendars, and arrange appointments.

• Review files, records, and other documents to obtain information to respond to requests.

• Internet research and utilization of social media.

• Microsoft office products.

WORK EXPEREINCE:

Private Family - Home Health Aide Redington Shores, Fl- 07/2010-12/2013

Psychological Management Group - Local office Manager Pinellas Park, Fl- 01/2009-07/2010

Blackboard Inc. – Nanny Personal Assistant Seminole, Fl- 05/2005-07/2008

Michael’s Art and Craft – Customer Service Oviedo, Fl- 2004-2005

EDUCATION:

St. Petersburg College – Associates Degree St. Petersburg, FL 2006

University Of Central Florida –Transferred Orlando, FL 2002-2005

Gibbs High school – High School Diploma St. Petersburg, FL 1998-2002

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