*** **** **** ****, *******, NY ***** . (***) *** - 0470 .

acn3e8@r.postjobfree.com

Brandy Cosser

Objective

Seeking a career with an advancing company where I can use my skills,

expertise, and experience in client management, multi tasking and

customer service.

Experience

07/2008 - Current Sutherland Global Services - ADP Rochester, NY

Payroll Services

Senior District Manager (Sales)

Contact interested potential clients and give information regarding

payroll.

Keep employers compliant with all the state and federal laws

Sell tax filing and payroll services for client

FY'13 Goal $375,000.00 Actual Started $526,000.00

8/2007 - 1/2010 T.C. Hooligans Webster, NY

Server

Provided customer support to insure high levels of satisfaction during

peak times

Responsible for the production of meals and drinks

Made sure the facility and equipment met FDA or company standards in

the areas of cleanliness and functionality

3/2007 - 8/2007 Orlando Post Orlando, FL

Accounts Manager

Formulate and fulfill consumer-marketing strategies

Develop and maintain strong client relationships with high-level

marketing executives

Contribute to strategic planning by participating in strategy

discussions and client presentations; ensure all deliverables are met

and are of superior standards

Learn to identify opportunities to create new business with existing

clients

7/2005 - 3/2007 Brooks / Eckerd Corp Liverpool, NY

Contact Center Manager / DSD Expense Representative

. Manages and directs all aspects of incoming call center operations.

. Implements and reviews call center policies and procedures.

. Develop and monitor quotas for service volume and timeliness.

. Plan and accomplish goals & leads and direct the work of others

Education

2003 - 2005 Bryant & Stratton Liverpool, NY

Associates Degree

. Accounting

References

References are available on request.

Contact this candidate