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Customer Service Manager

Location:
Hampton, VA
Posted:
February 01, 2015

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Resume:

* ****** ** *******, ** *****

Phone 757-***-**** • E-mail acn39s@r.postjobfree.com

Tracy D. Mouton

Objective:

Seeking to secure a challenging and rewarding position with growth opportunities as a leasing consultant,

where my skills are effectively utilized to their fullest potential

Experience:

Food Lion

Cashier

Greet customers

Help customers as needed throughout store

Ring up groceries

Collect payment and give change

Apac Customer Service Inc.

Customer Services Representative

Assisting customers with tracking packages

Assist customers with shipping needs

Assist with filing reports for damaged or lost packages

Assist shippers with requesting refunds

Give caller shipping quotes and estimates over the phone

Help callers to navigate the UPS web site

Util.ize tracking and shipping software

Auto Rescue Roadside Service Inc.

Office Manager

Manage accounts and drivers

Dispatching calls and coordinating schedules

Calculating fees

Answering multiple Phones

Accurate management of cash and payments

Providing Polite Customer Service to all customers

Great Atlantic Management

Leasing Consultant, Assistant Manager

Greet potential residents and show them with the community

Process applications and prepare lease agreements for signing and renewal

Perform move in and move out inspections

Post rental payments to resident accounts

Prepare and post monthly reminders for residents

Enter work orders and maintenance requests

Prepare notices and court documents for delinquencies and collections

Perform monthly marketing to promote the community and its amenities

Maintained 100% leased and 85% Occupied

Carrithers Realty Inc.

Front Desk Receptionist

All aspects of front office including answer and directing calls, processing applications and rental payments, preparing and renewing

lease agreements, processing work orders and maintenance requests, preparing writs and evictions.

Rental Tools and Equipment Inc.

Office Assistant

Customer Care and inquiries, schedule rentals, accept payments and deposits, prepare invoices for accounts payable department, filing

and organizing, checking out and in equipment rentals and closing transactions.

Robert J Field DDS & Associate PC

Lead Dental Assistant

All aspects of the back office including, patient satisfaction and education, team management, scheduling follow ups, assisting the

dentist in procedures, multitasking and split second decisions, cleaning and organizing instruments and operatories, accurately

entering data into patient records and computer, monthly audits, inventory, ordering and stocking supplies, assisting front office with

tasks such as appointments, filing and follow up calls.

Qualification gained:

Customer Service and Satisfaction

Leasing and Sales

Data Collection and Entry

Strength:

Can provide quality performance of the job task.

Can perform accurately while dealing with a critical situation.

Can utilize the available resources efficiently

Can effectively collect information for application processing.

Achievement:

Gained a vast knowledge of property leasing and management as well as customer service skills as a leasing consultant and assistant

manager.

Can successfully collect all information necessary to perform tasks.

Can interact with the customers efficiently and effectively.

Can perform job duties independently.

Goal:

Secure qualified candidates for leasing.

Inspire residents to maintain their leases with enthusiasm and efficiency.

Assist in reaching and maintaining 100% of resident retention and occupancy.

Why should I be selected:

Experience in leasing office setting.

Hard working.

Willing to produce better results.

Strong ability to educate myself and effectively utilize what I learn.

Expected salary: Can be decided at the time of interview.

Personal data:

Name: Tracy D. Mouton

Profession: Leasing Consultant/ Assistant Manager

Contact No. 757-***-****

e-mail: acn39s@r.postjobfree.com



Contact this candidate