HOIYING DAISY HO

acn38a@r.postjobfree.com

Business Analyst / HEALTHCARE MANAGEMENT

nowledgeable, results-focused, with background in healthcare management initiatives

Ability to take on challenging projects and leadership positions

Capable of working under high-pressure situations and deadline driven time lines

Spearheads implementation of creative branding initiatives

Proven track record of regulatory compliance and in developing plans for continued accreditation

Areas of Expertise

Marketing Analysis Quality Control Regulatory Compliance Financial Reporting Cross-Functional Collaboration

Efficiency Enhancements Client Relations HealthCare Software Data Analysis Project Management EDI

Training Material Development HIPAA 5010 Medicare/Medicaid EHR Intensive Program MS Office Suite

PROFESSIONAL EXPERIENCE

MD LAND INTERNATIONAL, NEW YORK, NY 2011 - PRESENT

MAR ETING RESEARCH ANALYST (MEDICAL BILLING)

Conduct marketing research on various healthcare software products

Analyze healthcare providers’ requests and risk costs related to programs

Develop medical billing system, revenue cycle, and financial reports

Prepare financial reports, illustrating potential financial engagements of our healthcare products

Analyze data on legality of system application relating to insurance, healthcare and risk management

Recommend marketing strategy to improve efficiency and profitability for client

Supervise billing system department staff. Develop training materials / operating manuals for system

Provided lead collaboration with systems programmers, healthcare professionals and billing consultants in re-

designing and implementing primary billing system, enabling providers to more efficiently track claims/revenue

System used by 1000+ clinics/billing companies throughout 30 states

Unprocessed claims loss reduced by 30%

Thousands of electronic medical billing transactions between insurance and doctors’ offices daily

Analyzes requirements, develops and QA EMR system for certification of CMS EHR Incentive Program (Meaningful

THE COLLEGE OF GENERAL STUDIES, LAFAYETTE, LA 1/2010-12/2010

Advised students on academic and career matters. Assisted students in establishing attainable goals. Identified

options for students to satisfy degree requirements. Evaluated and made recommendations on petitions and

amendments to students’ program of study. Managed and maintained students’ academic records.

STUDENT SUPPORT SERVICES, LAFAYETTE, LA 2007 - 2009

Organizing files and updating federal classified documents. Managing Financial Aid documents. Copying,

maintaining office supplies and inventories. Assisting students’ needs. Assisting auditing process.

Education

MASTER OF BUSINESS ADMINISTRATION, University of Louisiana, Lafayette, LA, 2010 (GPA 3.7)

BACHELOR OF SCIENCE, Natural Sciences, University of Louisiana, Lafayette, LA, 2008 (GPA 3.3)

Language Fluencies

English / Chinese-Cantonese / Chinese-Mandarin