JOY RENEE BROWN

**** ** **** ******

Fort Lauderdale, FL, 33315

Phone: 404-***-****

Email: acn385@r.postjobfree.com

Summary of Qualifications

Innovative, hard working, versatile, and detail oriented, with a reputation

for reliability and thoroughness.

Quick to acquire any new skill and information needed to successfully

complete projects.

Proven ability to interface with people from a range of professions and

backgrounds.

Self-motivated and team-oriented.

Computer Skills

Testing Software Operating Systems and Software

JIRA NT Workstation 4.0

Team Foundation Server (TFS) Windows 95, 98, 2000, XP

Test Edition HP and AIX UNIX

IssueView Bug Tracking Software Exceed and Anzio-Lite Terminal

Rational TestManager Emulators

Mercury Interactive Test Microsoft Office 97, 2000, 2007

Director SQL Navigator

Mercury Interactive WinRunner SQL Server Management Studio

Work Management In-house Defect Microsoft SharePoint

Tracking System Microsoft Visual SourceSafe

Norton Ghost

Configuration Management Attachmate myEXTRA! Enterprise

Software 7.0 Mainframe System

Rational ClearQuest Harbinger EDI software

Rational ClearCase TrustedLink Windows Edition

Rational RequisitePro Harbinger Express Pro Client and

Web Client

Training and Certification TrustedLink Enterprise Operations

Classes Center and Workbench

SofTest Certified Professional

Software Tester Accounting Systems

SofTest Certified Professional Hyperion Pillar Budgeting System

Software Test Analyst Collier Jackson General Ledger

ClearQuest Administration System

Introduction to WinRunner 7.0 FAS2000 Fixed Asset System

WinRunner 7.0 for the Web

TrustedLink Enterprise Basic Medical Software

Concepts The Medical Manager Health System

TrustedLink Enterprise Advanced

Mapping Intergy Physician Practice

Management and Clinical System

Perot Systems Healthcare Diamond

Client/Server System

PACS Medical Imaging Server and

Client Systems

RIS - Radiology Information

System

Professional Experience

Coach, Inc.

QA Tester 6/2014 - 8/2014

. Member of the GDR project team implementing new Demandware platform for

the main website.

. Created test cases to cover all functionality for the Ecometry Commerce

order processing system.

. Created and participated in executing integration tests to verify orders

were being successfully transferred from the website into the Ecometry

system.

. Helped keep the test case data organized and properly labeled in

Rational.

PaySpan

Senior Quality Assurance Analyst 9/2013

to 12/2013

. Part of the Client Delivery QA team assisting with testing changes to

various benefit documentation forms requested by existing clients.

. Validated processing 835 EDI files provided by various clients.

. Coordinated the release of changes to the UA test environment with

Client Delivery help desk team for testing validation by the clients.

. Attended SCRUM meetings to receive updates from project managers for

change requests.

. Used JIRA to track progress of change requests.

Health Management Associates, Inc.

Clinical Data Quality Analyst 2/2013

to 6/2013

. Part of team that is implementing Health Information Exchange (HIE)

systems within various medical organizations.

. Created and executed test cases to be used internally.

. Created user acceptance test cases to be executed by the users at the

medical facilities.

. Logged defects discovered during testing in the JIRA project tracking

tool.

. Participated in alpha testing for 3rd party products that are being

integrated as part of the HIE system.

DMEautomotive

Quality Assurance Analyst 1/2012

to 10/2012

. Hired as initial QA tester to help implement quality assurance to

current SDLC process.

. Worked in an agile software development environment and

participated in scrum meetings.

. Wrote detailed test cases based on requirements provided by

documentation and discussions with the SME or BA.

. Performed testing on various projects based on release schedule and

demand for quality on higher profile projects.

. Logged defects discovered during testing in JIRA project tracking

tool.

Football Fanatics

QA Analyst 4/2008 to 12/2011

. Initially sole QA member in the IT department requiring

participation in testing on multiple teams and being the gatekeeper

for all code being pushed into the QA environment.

. Focused initially on testing the front end website and initiated a

QA process for the front end development team, which contributed

greatly to the increased code quality on the site.

. Participated in implementing the agile software development

methodology running two-week development sprint cycles.

. Use Microsoft SharePoint for tracking releases and saving test

cases and other documentation.

. Created a SharePoint page for all departments involved in creating

and setting up new partner websites to access to allow immediate

visibility to the status of the progress of the development of the

site and provide them update capabilities to check off their

specific tasks once completed.

. Use Microsoft Team Foundation Server (TFS) for tracking the life

cycle of all work items from development through deployment into

production, linking any defects found to the related work item.

. Participated in the interviewing of additional QA candidates to

expand the QA team to provide greater testing coverage across all

development teams.

. Moved to the back end development team to learn the back end

systems and begin initiating a QA process for testing these

applications for the first time.

. Develop and execute detailed test cases for new features being

implemented or fixes being made.

. When on the front end team coordinated testing efforts with our

offshore test team SPAN and reviewed all issues they discovered.

. Regression test new releases in Production environment immediately

after installation during low traffic hours in the early AM for

changes affecting the website or in the evening hours when users

are not using the systems for the back end internal tools to ensure

the deployment was successful.

. Liaison between Marketing, Network Operations, and the Development

departments concerning new releases and bug fixes.

. Set up a QA process for the DAX ERP system development team to

follow utilizing the system users (buyers, accountants) as the

testers due to the low number of QA resources.

Aspyra/ StorComm

Quality Assurance Engineer 9/2006 to

2/2008

2/2005 to 2/2006

. Created and ran test plans to verify new software enhancements and

bug fixes were implemented properly for each component of the PACS

system.

. Sole tester to work with both RIS and PACS development teams to

validate new integrated RIS/PACS AccessRAD product.

. Aided Operations team with installations and testing of AccessRAD

system at customer sites.

. Demonstrated the Integrating the Healthcare Enterprise (IHE)

concept of cross-enterprise sharing of documents and images at the

2007 RSNA trade show in Chicago.

. Used IssueView Bug Tracking Software to enter new bugs and track

the status of existing enhancements or bugs currently being worked.

. Created set of critical path tests to cover all areas of the PACS

system to be run prior to each release of the software and executed

these tests.

. Used Norton Ghost to install clean operating systems on machines to

perform clean installs of the PACS system and to create platforms

with prior versions of the system to use for diagnosing when

certain bugs initiated.

. Worked with team to set up and configure machines in SQA lab.

Technisource Consulting Services 2/2006 to

7/2006

Blue Cross Blue Shield of FL

Testing Specialist Contractor for Business Solutions Testing Department

. Execute tests for the Corporate Netting Project to verify this new

process successfully now offsets overpayments to providers against

future payments for all claims except those meeting specific

defined criteria completing Phase I and II of this project.

. Use the Diamond Healthcare System to search for claim payment

detail, view check detail and perform stop and void actions on

existing checks in the system, and to run various accounts payable

reports.

. Perform various searches in SQL Navigator to verify the results

displayed in the database match the data displayed in the Diamond

System.

. Write and update manual test scripts using Rational ManualTest.

. Use Rational TestManager to create and execute test cases promoting

the execution results to the test log.

. Log any defects found during testing in Rational ClearQuest.

. Use RequisitePro to reference project related definition

documentation.

Medical Manager R & D/WebMD

Quality Assurance Analyst II 9/2003 to

2/2005

. Applied UNIX and vi skills to test the legacy Medical Manager

system with a main focus on the Lab subsystem module.

. Due to previous accounting background was able to easily take over

testing the entire financial sections of the Intergy system.

. Used the Work Management in-house defect tracking system to test

and close assigned work orders in an order based on version

priority level. Also entered any newly discovered issues found

during verification testing into this system.

. Created detailed step-by-step test cases to cover testing the

entire financial section of the Intergy system to use for future

regression testing.

. Created requirements matrixes and test cases required to thoroughly

test Designs for new functionality to verify they were implemented

completely and correctly.

Inovis Inc. / Peregrine Systems Inc. / Harbinger Corporation

Quality Assurance Engineer 10/2001 to

7/2003

. Worked in a team setting performing initial and regression testing

on company's highest profile project meeting strict deadlines for

each release.

. Helped create and maintain automation testing scripts using

WinRunner automation testing tool.

. Execution and maintenance of test runs using Test Director system.

. Reviewed and analyzed test results for accuracy, validity, clarity

and needed improvements for the system under test.

. Assisted in establishing structured test methodologies, processes,

and procedures.

Junior Quality Assurance Engineer / Release Manager

9/2000 to 10/2001

. Developed test plans and test cases to qualify system

functionality.

. Release Manager for all portal projects involving creating software

builds using Rational ClearCase and maintained internal deployment

web site for nine projects.

Administrator for Rational ClearQuest defect tracking system involving

adding new users, conducting training classes on the system, and

implementing new changes to existing schema using Designer Tool.

. Discovered and documented defects in the Rational ClearQuest

system.

. Worked with development to identify cause of each defect.

. Tracked each defect through a predefined life cycle.

Customization Development Analyst 5/99 to

9/2000

. Lead Analyst on EDI certification projects. ( Lucent, Luk, DOI, LL

Bean )

. Assisted customers during installation and testing process.

. Maintained account progress report web pages.

. Completed several outsourcing projects.

. Converted old DOS based EDI Forms to Windows based format.

. Developed GUI interface for new Windows based EDI Forms.

Primerica Financial Services

Budget Analyst 10/98

to 3/99

. Created monthly budget reports with Hyperion Pillar Budgeting

System.

. Conducted expense audits.

. Trained cost center leaders on budgeting and expense analysis.

. Acted as liaison to Accounting / Financial Reporting and Associate

Services departments.

. Purchasing for cost center leaders.

Sensormatic Electronics Corporation

Fixed Asset Accountant 1/97 to 7/98

. Tracked approval and spending of Capital Appropriation Requests.

. Calculated depreciation and tracked fixed assets in the FAS2000

Fixed

Asset System.

. Used Access queries to create monthly journal entries.

. Web Author Council member involving designing departmental web page

on company

Intranet.

. Trained new employee on corporate policies, daily activities, and

monthly closing procedures for fixed assets.

Education

The Pennsylvania State University

May 1996

Bachelors of Science in Accounting

Minor in Legal Environment of Business

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