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Sales Customer Service

Location:
Houston, TX
Posted:
January 31, 2015

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Resume:

JONATHAN EKWERE SR.

acn368@r.postjobfree.com

***** ** ****** ****

Houston, TX 77083

713-***-****

OBJECTIVE: To utilize my years of experience and / or Entrepreneurial experience in the daily

operations of a small business. As an Entrepreneur, I am accustomed to structured organization, self -

discipline, individual contributions and creatively adapting to life-changes.

SKILLS:

Strong verbal and written communication skills

Ability to listen and pay close attention to details

Great customer service satisfaction skills

Computer knowledge: Microsoft words, Excel, Outlook Express and Microsoft office etc

EXPERIENCE:

2014 – Date S4 Communications – AT&T Vendor Houston, Texas

Account Manager

Apply a complete and thorough knowledge of AT&T products pricing and promotions,

follow strict guidelines in dealing with customers over the phone sales.

Manage 250 accounts under your module, increase revenue by selling strategic

products, such as broadband services and fiber broadband bundles.

Independently follow up on qualified leads via solutions selling, negotiations and

closing sales.

Shares best practice techniques with other team members.

Consistently make thirty five to fifty out-going calls daily.

Consistently build growth revenues on each customer account as well as retention

customer base.

Handles all customer escalations to their satisfaction.

2012 – 2013 Gateway Printing & Office Supply, Inc Stafford, Texas

Account Manager

Maintained assigned account while creating new accounts

Cold called on businesses to set up appointment with the decision makers in order

to open new accounts.

Monitored all the items placed on order to make sure that all deliver ies are on time

for the customers.

Attended sales meetings, training seminars to gather information, promote new

products, expand on network contacts and increase sales knowledge.

Stayed current on all new products, quarterly promotions and discount products.

2002 – 2012 Executive Tax Services, Inc Houston, Texas

Entrepreneurship

Performed general office duties and administrative tasks

Prepared and filed individual, small business and corporate tax return

Prepared and filed Federal Employer’s Quarterly Tax and State Taxes

Prepared payroll and print checks for small businesses of 5 to 20 employees

Handles bookkeeping for small business owners.

Maintained adequate records of income and expenses.

2004 – 2008 Champions Real Estate Group Houston, Texas (Broker)

Realtor

Coordinate appointments to show homes to prospective buyers

Negotiated contracts on behalf of clients

Established positive communication with other agents, buyers, mortgage officers

and title personnel

Promoted sales of property through advertising, open house and participated in

multiple listing services

Ensured that all items on the contract are met prior to closing

Provided a virtual tour of property listed for sales on the web -site for additional

exposure to prospective home buyers.

Presented purchase offers to the seller for consideration.

1994 – 2003 Verizon Wireless Houston, Texas

Sales Associate

Greeted customers as they entered the store and asked how I can help to meet

their needs

Describe merchandise and explained use, functions, operations and care of

merchandise to customers

Managed sales floor for customer safety and comfort

Compiled daily sales reports by balancing cash drawers

Computed total sales, received and processed cash and credit cards payment.

Education

BS Finance/Accounting

University Of Houston – Downtown Houston, Texas



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