H ana Xhudo

P.O. Box ***, Greenwood Lake, NY, *0925

914-***-****, acn35w@r.postjobfree.com

P rofessional Summary

Seeking an opportunity to work for an insurance agency or Carrier where I can utilize my knowledge and

skills in the same field.

E xperience

Americans For Financial Independence

Jan 2001 to May 2013

Executive Assistant

Broker Liaison

Manage Accounts / CSR – From A to Z

Quote all New Business & Renewal Business

Handled All Online Enrollments

Schedule Appointments/Carrier Reps

Handle Commissions

Sept 1996 to Oct 1999

HP Agency

Broker Assistant / CSR

Handled All Enrollments

Assist Brokers with New Bus & Existing Bus

Book Keeping

Answering Phones

Work Experience

Provided courteous customer service to over 50 customers daily.

Reviewed and resolved customer complaints.

Advised customers & Brokers of the available types of policies and insurance coverage(s).

Contact with Underwriters/Carriers/Claims Dept

Skills

LANGUAGES: Fluent English and Albanian

E ducation

School High School /GED

Language: English & Albanian

IICRC / Certificate Water Damage Restoration / Certified #207317

Contact this candidate