Danielle Manning

717-***-****

acn359@r.postjobfree.com

INTRODUCTION AND OBJECTIVE

My career began in Military Intelligence with the United States Army, later

I earned my Bachelor's of Science Degree, and I am now working toward my

Master's Degree. Previous colleagues and clients have described me as

innovative, client and team centered, and passionate for results. I

embrace challenge, I'm task focused, and tend to thrive in fast-paced

environments. I am reliable and comfortable working to deadlines and work

diligently to achieve meaningful results. I have experience managing work

in both individual contributor and leadership roles. I'm extremely

approachable and form and maintain relationships with ease. I'm highly

skilled at defusing negative situations and achieving favorable outcomes

among clientele. I currently work in the healthcare field and I'm excited

by the idea of expanding on my current experience and applying that to a

new career path! Please consider me in your selection process!

EDUCATION

B.S.O.E Bachelor of Science, Business Administration, with Honors.

Wayland Baptist University 2011

WORK EXPERIENCE

OSS Orthopedic Hospital. Call Center Rep. December 2012 - Present

o Scheduling of clients and routing a large volume of client and facility

originated calls.

o Accurately registering insurances, advising clients, and obtaining

referrals.

o Managing doctor-team and facility-wide scheduling preferences and

protocols that change daily.

o Maintaining and accurately transcribing digitally stored patient records.

o Processing of client and facility account payments and establishing

budgeted payment plans.

o Negotiating and diffusing tense situations with challenging patients in

order to maintain

client relationships.

o Responsible for verifying that all receptionists scheduled their clients

according to our

guidelines and the referring facility's preferences.

OTHER EXPERIENCE

United States Army ( 1997 - 2000 Honorably Discharged

o Awarded the Army Commendation Medal (ARCOM), one of the highest

peacetime awards.

o Awarded the Good Conduct Medal for superior service, Achievement

Awards, and perfect

scores for performance boards.

o Provided general office support to include:

o Support and logistic functions for regional and national events

serving thousands in the

military and civilian community.

o Company and unit event coordination and staffing for Army owned

venues and services.

o Financial record keeping and reporting, recording and depositing

sizeable sources of

revenue on a daily basis.

o Creating Interoffice and public relations advertisements and

business development strategies.

DANIELLE MANNING

717-***-****

acn359@r.postjobfree.com

Girl Scout Leader / College Student / Childcare / Home school ( 2000 - 2012

o Completed various trainings for certification as a Scout Leader,

residential childcare provider,

home-school teacher, and stay at home mother.

o Successfully budgeted yearly activities and supplies for 2 Girl Scout

troops.

o Organized annual fundraisers, which individually gross sales in the

thousands of dollars.

o Coordinated for several field trips and community service projects

which benefited

local animal shelters, crisis shelters, and John Hopkins

Children's Hospital.

o Planned weekly skill building events such as rock climbing, team -

building,

orienteering, and participation in a triathlon.

Contact this candidate