Gwendolyn M. Hill
Lithonia, GA 30058-3522
Cellular 404-***-**** or Home 770-***-**** E-mail: acn352@r.postjobfree.com
Payroll/Human Resources/Employee Benefits/Accounting/Banking & Finance/Purchasing
Extensive career, in the fields of payroll/human resources, accounting, management, banking and finance.
Diverse employment background, which contributes to the performance of a job whereby analytical skills, attention to
detail, strong ethics, great auditing capabilities, and dedication to meet deadlines are key attributes.
Demonstrated success in negotiating win-win situations, cultivated relationships with core vendors to achieve the best
services and pricing for the company.
Software/Programs/Systems Experience: ADP Workforce Now Portal, Pay eXpert, ADP Enterprise EV4, EV5, HR
Benefit Solutions, ADP-PCPW, ADP PC for Payroll w/HR Profile, ADP TotalChoice Solutions, ADP Expense eXpert, ADP
Enterprise eTime (Kronos), ADP ezLabor Manager, ADP PayForce, Reportsmith, Microsoft Dynamics/Great Plains
Payroll and Accounting, Ceridian Payroll Taxes, MyBenefitSource (Millennium) Payroll, ABRA (Sage) Payroll, Stromberg
Timekeeping (PayChex), PayChex Payroll, Kronos Timekeeping, SAP, MfgPro, Concur Expense Solutions, Microsoft
Excel, Word, Access, PowerPoint, and Outlook, Greenshades Taxes & Garnishments Software, Ultimate Software (UltiPro),
PayCom, Oracle Mainframe, and Lotus Notes E-Mail.
Skills
Payroll/HR Staff Recruitment & Retention Orientation & On-Boarding
Implementations Employee Relations Training & Development
Employment Law Alternative Dispute Resolution (ADR) Performance Management
FMLA/ADA/EEO/WC Benefits Administration Organizational Development
Mediation & Advocacy HR Program/Project Management HR Policies & Procedures
HRIS Technologies Short-Term Disability Claims Worker’s Comp Claims
OSHA Logs Commissions Calculation V-Look-ups & Pivot Tables
Management Banking and Finance Full-Cycle Accounts Payable
Professional Experience:
08/2012 – 12/2014 H/R Payroll and Benefits Specialist – Starr Insurance Holdings, Inc. Atlanta, Georgia
• Process bi-weekly payroll for 1,100 domestic employees across 50 states and localities using ADP Workforce Now,
Pay eXpert and HR Benefits utilizing Enterprise eTime (Kronos) as the timekeeping system for 16 company codes.
• Other ADP product resources, iPay, iReports, Multi-Jurisdictional Reporting, New Hire Reporting, GLI (General
Ledger Interface), Payroll Preview, Custom ADP Reporting, Employee Self-Service, Tax Filing (payments and
reporting), Wage Garnishments Processing, online invoicing from ADP paid via ACH.
• Technical support and troubleshooter for ADP products and Microsoft Office.
Best Accomplishment: Used knowledge and experience to reduce payroll/hr costs during first year.
07/2009 – 07/2012 H/R Payroll Coordinator/Financial Specialist - Amtico International, Inc. Atlanta, Georgia
• Process bi-weekly payroll for employees across 23 states and localities using ADP Workforce Now Portal with Pay
eXpert and HR Benefits using Enterprise eTime (Kronos) as the timekeeping system.
• Other ADP product resources, iPay, iReports, Multi-Jurisdictional Reporting, New Hire Reporting, GLI (General
Ledger Interface), Payroll Preview, Custom ADP Reporting, Employee Self-Service, Tax Filing (payments and
reporting), Wage Garnishments Processing, online invoicing from ADP paid via ACH.
• Process Canadian payroll using ADP Canada for employees and independent sales reps.
• Create necessary ad-hoc reports for payroll, human resources, finance, 401K audits, workers comp audits, and
annual PWC audit using ADP Reporting software.
• Create and upload general ledger entries for payroll, Concur Solutions cash reimbursements, and American Express
credit card expenses into MfgPro.
• American Express Program Administrator, Concur Solutions Program Administrator (expense program), back-up
administrator for Axiom Travel Tool (American Express).
• Support to accounting and finance departments, h/r support and contact for Corporate and Sales employees
Greatest accomplishment: Reduced Amtico payroll/hr costs by 50% during first year.
12/2008 – 07/2009 Payroll Specialist - Solomon Edwards Group, LLC - Staffing Agency Atlanta, Georgia
• Temp to hire assignment at Amtico International, Inc.
• Temporary assignment at Chamberlin Edmonds Atlanta, Georgia
Due to vast payroll experience, was able to step right into these temporary positions.
01/1999 – 12/2008 H/R Payroll/Benefits Coordinator - Nordic Cold Storage, LLC Atlanta, Georgia
• Originally hired for full-cycle accounts payable, due to success, was asked to be Payroll/Benefits Administrator.
• Processed in-house payroll for weekly and bi-weekly payroll for three companies and 14 locations in six states.
• Administered all employee benefits and services; medical/health, dental, vision, life, short and long term disability,
employee aptitude testing, drug testing, 401K, FMLA, COBRA and processed workers compensation claims.
• Filed and paid payroll taxes - weekly, monthly, quarterly 941's, annual 940's, W-2's, 1099’s and all annual tax
reconciliations. Compiled data, prepared returns, and paid all taxes either online or by check for FIT, FICA,
FUTA, SUTA, state, and local taxes. Ran and reviewed all weekly payroll reports to ensure the accuracy of the
general ledger entries.
• Initially created, then processed and submitted the ACH file for direct deposits; used positive pay for live checks
via company bank.
• Initiated and create reports for payroll, human resources, 401K audits, workers comp audits, annual outside
auditors. Reporting software used was based on payroll software program being used at the time.
• Conducted orientation sessions for as many as 30 – 40 employees at a time. Coordinated and administered
payroll/human resources paperwork for current employees, new hires, and terminated employees.
• Printed, stuffed envelopes, and distributed pay checks and direct deposit vouchers to all employees. Also,
processed, printed, stuffed and mailed annual W-2’s and 1099’s.
• Administered and processed hundreds of wage attachments, e.g. child support orders, Chapter 13 bankruptcies, tax
levies, creditor garnishments, and student loans using Great Plains accounts payable software. Created and
processed state child support orders via ACH through company bank
• Assumed the duties as the purchasing agent for office products, assessed, and chose new vendors
Best experience: During tenure at Nordic Cold Storage, implemented five different payroll/human resources systems after
Oracle mainframe; created new payroll, deduction, and benefit codes, created and set up payroll general ledger posting
accounts for these programs: ADP-PCPW, MyBenefitSource (Millennium), ADP TotalChoice Solutions, ABRA (Sage), and
Microsoft Dynamics/Great Plains. Was technical contact and troubleshooter for all implemented programs including
Stromberg timekeeping system.
06/1998 - 01/1999 Accounts Payable Specialist - Institute of Nuclear Power Operations Atlanta, Georgia
• Temporary assignment through KForce Professional Staffing
• Reviewed, coded, and processed payments in through the A/P system, ran appropriate reports, audited the batches
and printed checks for all accounts payable invoices and employee expense reports.
Education, Certifications, Computer Skills, Memberships
ADP Pay eXpert, ADP Reporting, ADP Workforce Now and ADP General Ledger Interface
National Seminars Star 12 Program
Microsoft Excel, Word, PowerPoint, Access and Outlook (1997 through 2013)
Banking, Finance and Accounting
American Payroll Association
Lorain County Community College Elyria, Ohio
Notary Public
Professional Development/Accomplishments
Self-taught technically for troubleshooting computer software issues, very mechanically inclined, always training in various
areas of software and technology through webinars, seminars, and the internet.
Experienced with Windows operating systems: 95, 98, 98 SE, Millennium, Vista, XP, Windows 7 and Windows 8 and 8.1.
Management experience, 11 years in food service.
Banking and Finance experience, 11 years .