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Daria Zhurkova
Email: acn34i@r.postjobfree.com
Nationality: Ukraine
Phone: 003*-***-***-** 62
Current Address: Ukraine, Kharkov
PersonaI Information
Date of birth: 21/june/1988
Language: Native Russian, Native Ukrainian, Fluent English, Fluent German, and Basic Arabic
Education: Master's degree in linguistics and literature.
Additional Education: Special courses in restaurant management, restaurant advertising,
barista, and sommelier.
Summary: I'm a highly motivated and hard working team player with international experience in
the sales and hospitality sectors. I have multilingual skills and determination to achieve my best
at at all times.
Experience in Amsterdam (Netherlands)
Restaurant Manager
Stout! (August 2014- current)
- Accomplishing restaurant human resource objectives by recruiting, selecting, orienting,
training, assigning, scheduling, coaching, counseling, and disciplining employees; planning,
monitoring, appraising, and reviewing job contributions; planning and reviewing compensation
actions; enforcing policies and procedures.
- Achieving restaurant operational objectives by contributing information and recommendations
to strategic plans and reviews; preparing and completing action plans; implementing production,
productivity, quality, and customer-service standards; resolving problems; completing audits;
identifying trends; determining system improvements; implementing change.
- Meeting restaurant financial objectives by forecasting requirements; preparing an annual
budget; scheduling expenditures; analyzing variances; initiating corrective actions.
Experience in Dubai (United Arab Emirates)
Senior Sales Supervisor/Quality Manager
LLC Hi foods (February 2012-July 2014)
I monitored food quality that was being sold from our company to 5 stars hotels in Dubai.
I gave advice to hotel managers and chefs about the quality and products that they need to
purchase from high foods in order to meet the highest quality standards.
I signed monthly and yearly contracts with high end hotels and restaurants to use my company as
the sole supplier for their food supplies.
I was performing the following actions:
- Resolving customer complaints regarding sales and service.
- Monitoring customer preferences to determine focus of sales efforts.
- Directing and coordinating activities involving sales of Hotel packages, and food stuff.
- Determining price schedules and discount rates.
- Reviewing operational records and reports to project sales and determine profitability.
- Directing, coordinating, and reviewing activities in sales and service accounting, record
keeping, receiving and shipping operations.
- Conferring or consulting with department heads to plan advertising services and to secure
information on equipment and customer specifications.
- Advising dealers and distributors on policies and operating procedures to ensure functional
effectiveness of business.
- Preparing budgets and approving budget expenditures.
- Representing my company at trade association meetings to promote products.
- Planning and creating performance evaluations to develop and control sales and service
programs.
- Visiting franchised dealers to stimulate interest in establishment or expansion of leasing
programs.
- Conferring with potential customers regarding equipment needs and giving advice to customers
on types of equipment to purchase.
- Directing clerical staff to keep records of export correspondence, bid requests, and credit
collections, and to evaluate marketing potential of new and existing store locations, considering
statistics and expenditure current information on tariffs, licenses, and restrictions.
Experience in Kharkov (Ukraine)
Restaurant Manager and Co-owner
Rock-n-ryba (March 2010 - January 2012)
- Planning menus by consulting with chefs; estimating food costs and profits; adjusting menus.
- Controlling costs by reviewing portion control and quantities of preparation; minimizing waste;
ensuring high quality of preparation.
- Maximizes bar profitability by ensuring portion control; monitoring accuracy of charges.
- Publicizing the restaurant by designing and placing advertisements; inviting food editors to
review the restaurant; contacting local, regional, and national magazines with feature ideas;
encouraging local businesses to hold social events at the restaurant.
https://www.youtube.com/watch?v=oIea8Td4aOY
Restaurant Manager and Co-owner
Café Marussya (June 2009 – September 2010)
Restaurant Manager
Restaurant RUM (January 2009 – May 2009)
Additional Side Projects in Ukraine
Cooking Recipe Writer and Editor
TV show Piknik Na Obochine (February 2011-January 2012)
- To create new and innovative recipes for the TV show.
- Supervising and following up with the TV show guests to insure that they are following the
proper instructions.
- Controlling the food quality that was purchased for the show
https://www.youtube.com/watch?v=oIea8Td4aOY
Owner and teacher
Cooking school of Daria Zhurkova (March 2010-January 2012)
I was giving cooking classes for chefs and cooking students. I was teaching new recipes from my
kitchen and the innovative European kitchen. I directly managed the school and performed the
following actions: Advertising and promoting the school local using tv and radio media.
Receiving new students and forming groups to increase the lesson's efficiency. Setting up
schedules and timings for lessons. Preparing recipes for the every new lesson. Purchasing and
ordering the products for each lesson. Following up with the students and make sure that they are
benefiting from my teachings to the fullest. https://www.youtube.com/watch?v=oIea8Td4aOY
Manager and Supervisor
I managed and supervised the full process of opening new restaurants Derevo (September 2010 –
November 2010), Vesna (March 2011 – May 2011), Terem (June 2011- September 2011) Creperia
(December 2011 – January 2012).