Profile

* *+ years of Business Analyst Experience.

Professional Summary

* Expertise with Software Development Life Cycle (SDLC) and Business

process Reengineering in Healthcare, Travel and Business Sector

* Excellent working knowledge of Microsoft Office Tools including MS-Word,

MS-Visio, MS-Project, PowerPoint, Excel, Access and Outlook.

* Experience in SQL queries for data analysis using Quality Center.

* Vast experience working on the Agile and Waterfall methodology.

* Expert communicator and facilitator with great interpersonal skills,

effective interactions with business and technology professionals as well

as executive management

* Excellent skills on Requirement Gathering, Functional Requirement

specification drafting, creating Test Plans, Test Cases and reporting

bugs/ gaps.

* Experience with process modeling using UML, flow charts, sequence, and

activity Diagrams and Use Cases.

* Experience in design and requirements mapping of Portfolio Performance

Measurement tools, Management, Health and Travel Systems.

* Strength include organizing JAR, JAD sessions, ROI, GAP and risk

analysis, Cost-benefit analysis, facilitated functional design meeting

and documenting requirements, use cases, change management, system

redesign, implementation.

* Excellent Communication, Negotiation, Analytical and Documentation skills

Proficiently used rational tools during all four phases of RUP:

Inception, Elaboration, Construction and

Transition.

Education

Btech. Management Cape Peninsula JROCK INSTITUTE (DIPLOMA IN IT MGT)

University of Technology, Jun 2008 2010

Masters. BMgt- In- view HSI INSTITUTE (ADVANCE DIPLOMA IN

MANAGEMENT PRACTICE) 2009

PMI INSTITUTE (CAPM CERTIFICATION-

In view)

"Benjamin achieved a great Business Expected PMP February 2015

and Consulting laurels and his

approach to PROJECT are second to none

and its phenomenal in all

ramifications, our partnership in

working together on diverse projects

was one of a mutual enthusiasm, great

support and determination".

Langi Mabasa, Motlanthe (1st COO)

Achievers Consultants International

Technical Skills

Certification SBSA Certified.

Business Analysis tools Rational Suite, .Net, MS Visio and Visual Paradigm

Methodologies RUP, Agile/ Waterfall Process and UML

Operation Systems Mac OS X Version 10.8.2, iOS, Windows 95/98/NT 4.0/2000,

XP, MS DOS and Unix

Databases SQL Server 7.0/2000 and MS Access 7.0

Project Management Tools MS Office Suite (Word/Excel/PPT) MS - Visio and MS

Project.

Professional Experience

Client: SYNEREN TECHNOLOGY CORPORATION,

Arlington, VA. August

2014- Till Date

Designation: Business Analyst

Business Analyst role in a Business Process Re-engineering (BPR) team,

provided project guidance, process management, and requirements development

for the NAVY BPR Project, to improve the Acquisition and Procurement

procedure for the NAVY DASN.

> Lead a team of 5 team member

> Led BPR efforts with multiple stakeholders and project teams to

capture business rules, system flows, current

and future business process flow, baseline and optimal performance,

and produce ideal state requirements for Acquisition and

Procurement procedure processes.

> Mapped and simulated business processes for current and ideal

states in MS Visio, and IBM System Architect (SA) using Business

Process Model and Notation (BPMN) 2.0 and Department of Defense

Architecture Framework (DoD) standards.

> Produced and streamlined project methodologies to integrate EA,

Process Analysis, BPR, functional requirements gathering,

acquisition compliance, and risk analysis work streams.

> Provided project management support by creating/maintaining the

Plan of Action and Milestones, MS Project plans, weekly and

monthly status reports, and utilizing MS Access and SharePoint to

track project issues and risks.

> Cultivated knowledge of Navy Financial Management, Procurement,

and Acquisition procedures to understand End-to-End (E2E) business

flows, Workflows, Contracting, applicable policies and

regulations, and maintain or improve procurement, contracting and

acquisition requirements.

Client: ALBOS INT'L

Subsidiary of IGNITE CONSULTS, Washington DC May 2012-

June, 2014

Designation: Business Analyst

Objectives

> Lead a team of 17 (Full Development Team)

> Worked in a .Net Environment on Web-Application Development from

the ground-up, Enhancement, and Maintenance

> Performing all agile project management

> Liaising with the system development and testing teams to review

diagrams

> Use agile systems and strategies to provide quick and feasible

solutions, based on agile system, to the organization

> Extensively worked with SME's to better understand the existing

claim processing at COMIC Health.

> Gathered requirements by conducting JAD sessions with the purpose

of defining the functional business requirements.

> Identify the scope, business objectives and documents the

functional requirements for each release.

> Determined the impact of HIPAA-5010 on current business operations

to define and develop business and technical requirements within

and across transactions.

> Communicating requirements to IT senior analysts

> Participating in requirements progress/briefing sessions with the

business which includes providing updates on feasibility,

alternative and schedule

> Prepare clear and concise system and user documentation for each

enhancement

> Creating and maintaining up-to-date Business Process Diagrams

> Reviewing test cases/scripts to meet business requirements

> Assisting business during their system testing

> Engaging in knowledge transfer to gain insights, understanding and

hands-on application of best practices.

> Ability to motivate and lead people, employing appropriate

management styles.

> Guiding Agile project teams to achieve a high level of

performance.

> Managing stakeholder communications.

Customers / Stakeholders

1) Work with users to understand their business and technical issues

contributing key insights.

2) Assist IT and Business project managers in the development of project

plans and product roadmaps that balance architecture evolution

with business imperatives.

3) Evaluate technologies that will enable business analysts to:

a. Better understand and represent business needs

b. Contribute directly to the fulfillment of these needs

c. Improve collaboration between business and IT stakeholders

.

Client: Embassy of Jordan, Washington DC October,2011-April, 2012

Project: Project Research: Middle East/ Africa Role: Project

Manager/Administrator

V Researcher on USA/ Jordan relationship.

V Corporate Branding

V Media Supervision and consultant.

Responsibilities:

> Lead a full SDLC team of 4 team members

> Understand and articulate business requirements from user interviews and

then convert requirements into technical specifications to design the

Royal Jordanian website.

> Meet up dignitaries and high ranking associate/ officials to discuss on

new insights and development.

> Acted as a liaison between the Local and International Media and the

Consulate

> Research and handled the Jordanian Tourism Board, Northern America

awareness program.

> Corporate Branding

> Helped in the review of Test Requirement Documents & the evaluation of

the online visa/ payment system

Client: Principal consultant at Achievers Consults. South Africa and USA.

Sept, 2009- August, 2011 Role:

Business Analyst

Achievers Consultant is one of South Africa's best IT firm providing

support for numerous Government entities around the world and the USA,

providing a range of program commencement and maintenance to international

businesses and Government parastatals.

Project Scope: Web based application that provides anytime, anywhere

access to solution with provision to access information readily and

remotely globally. The following are the features:

> Experience to Travel Domain research, Airport Management systems,

Airport services application, Flight Management

> Experience with implementing software solutions at customers

> Experience with airport operational systems and air transport

> Problem and conflict management skills

> Business process understanding and software configuration

> Basic PLSQL understanding

> Worked in .Net environment.

Responsibilities:

> Acted as a liaison between potential system users who have a business

problem and technology people who know how to create automated solutions.

> Authored high level and low level use case diagrams, sequence diagrams,

collaboration diagrams to define system interactivity and specify

functional and technical requirements using UML.

> Followed the UML based methods using Rational Rose for Business Modeling.

> Gathering Business Requirements and designing the Test Plans and Test

Scenarios accordingly, involved in creating Business Flow Diagrams,

Dataflow diagrams, UML Activity diagrams and Use cases diagrams using MS

Visio.

> Use agile systems and strategies to provide quick and feasible solutions,

based on agile system, to the organization

> Documented a framework (.Net Application) for their desired business

analysis approach including responsibilities, techniques, and interfaces

to the rest of the organization.

> Helped in the review of Test Requirement Documents & the evaluation of

the Master Test Plan

> Understand and articulate business requirements from user interviews and

then convert requirements into technical specifications.

> Participated in UAT sessions to ensure product reliability before general

release.

> Coordinated and prioritized outstanding defects and enhancement/system

requests based on business requirements, allowing sufficient time frame

to ensure accuracy and consider deadlines.

> Conducted JAD sessions to allow different stakeholders to communicate

their perspectives with each other.

> Manage the change management process if there is any new

requirements/changes post implementation

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