VICTORIA MANDA DOLLENMAIER

acn336@r.postjobfree.com

***** **** ******** ***** *****: 847-***-****

Lake Villa, Illinois 60046

Office Management/Administrative Support/Marketing Director

Accomplished Office Manager/Marketing Director with more than 20 years of experience in instituting organizational strategies and measures for

continuous improvements and efficient business operations. Self-starter who meets project deadlines and requirements while performing multiple

tasks within fast-paced environments. Respond rapidly and appropriately to changing circumstances; evaluate problems, make astute decisions to

effect positive change and refocus on new priorities. Thrive as a team player and coordinator for special events and programs. Outstanding

interpersonal communication skills; quickly establish rapport with clients, vendors and staff members. Key strengths include:

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Administrative Policies & Procedures Office Management

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Budgeting & General Accounting Human Resources Functions

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Purchasing & Vendor Negotiations Office Management

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Executive Office/Facilities Management Assist Developing Marketing Materials

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Scheduling & Event Coordination Web Site Maintenance

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Special Project Control & Management Problem Identification & Resolution

Professional Experience

PRINCIPLE CONSTRUCTION CORP. Bannockburn, IL July 2005

– Present

Office Manager/Marketing Director

Provide administrative support to the President, C.O.O., Accounting Manager and all staff members. Scope of responsibility is diverse and includes

subcontractor communications, contracts, payments, special event coordination, operations management, executive administration, and I.T. support.

• Prepare and execute proposal books to clients. Proposal letters, outline specifications and drawings.

• Prepared and kept a log of Owners AIA documents/contracts, all subcontractor contracts and change orders.

• Job start up and closeout. Set up all server and physical files for each new project. Be sure that all insurance and legal

requirements are met. Prepare warranty information.

• Assist project managers with correspondence, transmittals, punch-lists, memos.

• Correspond with Subcontractors regarding monthly pay applications. Gather waiver of liens and affidavits before payments

are made to subcontractors.

• All Accounts Payable/Receivable/Journal entries. Weekly & monthly check runs.

• Develop and maintain systems to enhance project administration functions. Planned and facilitated a broad range of

administrative functions, including travel arrangements, calendar management, business correspondence and outlining agendas for

various functions and meetings.

• Organize and attend all company events, groundbreaking ceremonies, special events, seasonal & holiday parties &

tradeshows.

• Monthly marketing meeting with design team. Ads, photography and press releases sent to trade publications, prepared award

nominations, and business ranking recognition. Organized and attended yearly industry tradeshows in the Chicago area.

• Manage, maintain and make updates website. Sent out e-blasts.

• Played a major part in the design of marketing pieces such as tradeshow booth, proposal folders, business cards, project

portfolio and web site.

• Managed and maintained all office machines, printers, supplies, postage, and phones. Assisted with technical support to all

team members.

• Performed and assisted with human resources functions; interviewed, recruited and conducted new administrative employee

orientations.

• Served as back up to receptionist when needed. Duties including answering phones, distributing mail, UPS shipping and

filing.

SCAN-TECH, INC. Spring Grove, IL Jan. 2000 - June 2005

Office Manager

• Managed all areas of accounting including bank accounts (as signatory), accounts payable & receivable, budgeting, check

runs and journal entries.

• Managed payroll, payroll tax liabilities and all other payroll issues.

• Responsible for finding suitable general liability, workers compensation, health and auto insurance coverage. Handled all

disputes and claims.

• Worked closely with the owner and service technicians scheduling and coordinating service visits worldwide including

finding reduced cost fares, reservations and insured that vendor parts shipped on time for the service calls.

• Reduced costs by purchasing based on competitive bids.

• Created and administered a procedure to track all past and future maintenance records allowing us to better predict equipment

failures.

• Managed and wrote all proposals, estimates and maintenance contracts.

• Managed all Nuclear Regulatory Commission and State of Illinois Regulatory compliance.

• Interacted with customers, vendors and manufactures representatives in competent, agreeable and pleasant manner.

• Designed mailers and brochures to promote business.

• Handled the owners’ personal business and finances in a professional and confidential manner.

TERRA NURSERY & LANDSCAPE SVC., INC. Mundelein, IL July 1998 – December 1999

Assistant Office Manager

• Responsible for all invoicing, month end billing statements, collections, accounts payable & receivable and check runs.

• Created proposals from blueprints and Dictaphone for potential customers.

• Managed hourly/salary payroll and payroll liabilities.

• Ran blueprint machine.

• Interacted continuously with workers out in the field.

COFFEE MASTERS Spring Grove, IL 1995 - July 1998

Accounts Payable/Payroll

• Reviewed purchase orders and check requests for completeness and compliance with financial policies and procedures.

• Matched original invoices with internal purchase orders; performed calculations to determine appropriate payment schedules

and amounts.

• Coded and electronically entered accounts payable data into ledger.

• Ran check runs, month end statements and reports.

• Managed company hourly/salary payroll and payroll liabilities.

COMPUTER DISCOUNT WAREHOUSE Buffalo Grove, IL

1991 - 1995

Accounts Payable Processor / Payroll

• Input invoices/credits into the A/P system, resolved system discrepancies and matching errors utilizing on-line system.

• Made sure that all discount invoices were paid within terms.

• Analyzed and corrected vendor invoices using receiving tickets and purchase orders.

• Resolved open credits using vrma system.

• Prepared and input debit memos based on the invoice analysis.

• Filed invoices and credit memos on a daily basis.

• Responsible for company hourly/salary payroll and payroll liabilities.

COMPUTER SKILLS:

Word – Excel – PowerPoint – Outlook – Publisher - Sage Master Builder - Internet - Email

REFERENCES: Professional and personal references available upon request

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