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Customer Service Representative

Location:
Philadelphia, PA, 19146
Salary:
15
Posted:
January 29, 2015

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Resume:

Tonia Williams

****s **th Street

Philadelphia, PA 19146

(215)215-***-****

acn2za@r.postjobfree.com

Objective:

To gain employment with a company where I can utilize my skills, progress,

and gain valuable experience by working with others to increase

productivity and build powerful connections.

Education

Community College of Philadelphia

Philadelphia, PA

Associate’s Degree in Liberal Arts with

Honors Sept.2008-

May 2011

• GPA 3.5 with Good Attendance

• English Major

LaSalle University

Philadelphia, PA

Bachelor Degree in Arts and Science Aug.2011-

May 2013

• GPA 2.7 with Good Attendance

• English Major

• Legal Writing

Widener University Jurist Academy

Wilmington, DE

• Successfully completed with certificate June 2012

• Ten day assimilation of the 1st year of Law School

Drexel University

Philadelphia, PA

• Post Bachelor Secondary Education Teaching Certificate (April

2015)

Professional Work Experience:

CCIS (Presently)

(Department of Public Welfare)

Before and after school care for three children

Philadelphia, PA

Stivers Staffing Agency

Philadelphia, PA

(Licensed Health Insurance Agent)

Corporate Call Center

Enrollment Specialist for Highmark over 65 August 18, 2014-

December 7, 2014

Expertly using communication skills guiding seniors through the

enrollment process of medicare choices

Operating phone systems

Lite clerical duties

Harry Beasley

Philadelphia, PA

(Healthcare Provider) September

2013

current

Responsible for elderly female with Dementia and Diabetes, and a

mental handicapped adult male

cooking, cleaning, administer insulin, and provide a comfortable

environment

Tracey Sparrow

Philadelphia, PA.

(Childcare Provider) June.2004-

Feb.2013

Responsible for toddlers and school age children

Feeding, learning, indoor and outdoor activities

Ross Department Stores

Philadelphia, PA

(Customer Service Representative) Sept.2005-

Feb.2007

Supervised stock room products, organized clothing, and merchandise

Handled money, operated cash registers, sales, and greeter

Worked in the finance department, responsible for counting daily

earnings

Other Qualifications

Community Services Liason for End Time Harvest World Training

Center.

Responsible for researching and scheduling community services for

church groups.



Contact this candidate