Customer Service Sales
Resume:
MARY C. KELLY
Covington, LA *****
acn2yb@r.postjobfree.com
SUMMARY:
Self motivated individual with vast experience in sales and marketing.
OBJECTIVE:
To secure a challenging career position requiring applicable education, leadership and interpersonal
skills in sales/public relations.
EXPERIENCE:
Northshore Crane & Equipment, Inc. (Covington, LA)
Sales Manager (5/13 – present)
Responsible for selling service and repair, inspections, training and parts for all types of
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domestic cranes and heavy equipment.
Management and continued development of business relationships with existing customers.
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Exceeded sales goals by securing 24 new customers in 18 months through cold calls.
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Produced 43% profit margin of total sales in 2014.
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Responsible for representation of company for various business associations meetings and
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conferences. (Louisiana Chemical Association, ISNetworld, PTAC and SBA)
Supported all clients through on going customer service.
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CMA Material Handling Equipment (Lacombe, LA)
Sales Manager/Eastern Region (4/11 – 5/13)
Responsible for representation of four Marine/Offshore/Industrial Construction
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product lines.
MARY C. KELLY
Covington, LA 70433
acn2yb@r.postjobfree.com
Responsible for representation of a Crane and Heavy Equipment Service company and an On
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Site Hydraulic Hose Service company.
Developed new territory including the Mississippi Gulf Coast and Houma, LA area through cold
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calls cultivating 280 contacts within two years.
Generated $725,000.00 new business within two years.
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Supported all clients through on going customer service.
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Negotiated contracts with government entities such as Stennis Space Center and St. Tammany
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Parish for service and repairs on equipment.
Kelly Home Services (Covington, LA)
Owner (11/00 – 8/11)
Generated a full time cleaning service company within two years based on referrals.
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Responsible for bi monthly household cleaning for eight households and two office suites.
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Responsible for daily cleaning and child care for twin toddlers and an infant three times a week.
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Responsible for account receivables, account payables and continued customer relations.
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Ikon Office Solutions (New Orleans, LA)
Account Manager (4/00 – 11/00)
Maintained client base generating over $349,000 in three months.
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Generated over $100,000 in new business in three months.
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Instrumental in building relationships in dormant accounts.
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Developed new accounts through extensive cold calls and referrals
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Supported all clients through on going customer service and support.
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Sysco Food Services of New Orleans (Harahan, LA)
MARY C. KELLY
Covington, LA 70433
acn2yb@r.postjobfree.com
Marketing Associate (1/96 – 4/00)
Maintained client base generating over $1,000,000 in sales per year.
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Generated sales of over $400,000 in new business in 1999.
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Developed new territory base through extensive cold calls, networking and referrals.
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Converted 30% dormant accounts into active accounts.
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Supported all clients through continued customer service and support.
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Negotiated contracts with chain and national accounts to obtain new customers.
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Member of the Million Dollar Club.
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University of New Orleans Athletic Department (New Orleans, LA)
Assistant Marketing Director (3/91 – 12/95)
Responsible for sales of advertising, group tickets and the execution of all athletic events.
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Responsible for preparation of corporate proposals and layout of all game programs.
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Co Chaired nationally recognized Winn Dixie Showdown Baseball Tournament for two years.
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Participated in preparation and execution for various sporting events including, Men’s Final
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Four, Women’s Final Four as well as various Regional, Conference and All Star Tournaments.
Liaison for UNO Athletic Department at all New Orleans Zephyrs AAA Baseball games for two
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years.
Coached and advised UNO Cheerleaders and assisted in fund raising efforts.
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EDUCATION:
University of New Orleans
New Orleans, LA
Tulane University
New Orleans, LA
Delgado
New Orleans, LA
PROFESSIONAL CERTIFICATIONS:
Riggers/Signalman License (3/13)
MARY C. KELLY
Covington, LA 70433
acn2yb@r.postjobfree.com
PROFESSIONAL QUALITIES:
Excellent communication, presentation and organizational skills; working knowledge of Microsoft
Word, Excel, and PowerPoint; active rapport with colleagues and clients at all levels.
Contact this candidate