MICHELE FRASER
***** ******* ***** / ****** *******, FL 34135
(C) 239-***-**** / (H) 239-***-****
(e-mail: acn2xx@r.postjobfree.com)
OBJECTIVE:
To work for an organization that will allow me to utilize my education and 18 years experience in computer
operations and business management. I would best benefit my employer in any industry where my computer
and office skills, excellent written and verbal communication abilities, great organizational talent and reliable
work ethic are needed.
EXPERIENCE:
March 2007 to February 2008
Administrative Assistant for Naples Area Board of Realtors (NABOR), Naples, Florida
Performed administrative duties for local board of Realtors including producing correspondence and other
documents, issued and instructed Realtors in the access system for showing properties for sale. Helped
Realtors in selecting merchandise to assist in their businesses. Placed merchandise orders, inventory control,
daily cash control, provided assistance in the Realtor supplies shop.
January 1999 to October 2003
Administrative Assistant for Integrated Property Management, Inc., Naples, Florida
Performed administrative duties for property management company including information management and
quality control of over 7,000 unit owners in 85 different associations working with Microsoft Access and
tracked property manager’s appointments and scheduling in Maximizer. Produced correspondence, minutes,
monthly manager’s reports, etc. working in Windows for the associations, instituted a tracking program to
process absentee owner home inspections in Excel and filed annual corporate reports with the state.
Produced, mailed and tracked Annual Meetings for the associations. Produced newsletters for the associations
working in Publisher. Filled out Estoppels and Questionnaires for Title Companies and Mortgage Lenders.
Processed sales, rentals, certificates of approval for the Property Managers and processed warranty deeds.
Processed receivables and entered new owner information for associations in Peach Tree.
August 1996 to August 1998
Administrative Assistant for Sunrise Properties and Management Co., Naples, Florida
Property Management Division and Real Estate Division
Performed administrative duties for property management company including information management and
quality control of over 1,200 unit owners and 17 different associations. Produced correspondence, minutes,
etc. and created budgets for associations, instituted tracking program to process sales and rental, filed annual
corporate reports with the state. Worked with accounts payable and receivable in M.Y .O.B. and Peach Tree.
January 1995 to January 1996
Administrative Assistant for Naples Zoo at Caribbean Gardens, Naples, Florida
Performed administrative duties for local area attraction including producing correspondence and other
documents, made flyers and brochures, placed merchandise orders, inventory control, daily cash control,
provided assistance in the gift shop and at the ticket counter. Also performed duties as Special Events
Coordinator such as scheduling large parties, coordinating with caterers, equipment rentals, etc. and Summer
Camp Programming.
September 1992 to November 1993
Office Manager for Boardsen Associates, Inc. – SW Florida Regional Office, Naples, Florida
Performed administrative duties for firm specializing in security officers and investigators among other
security services. Created bids, proposals and contracts. Kept the records of approximately 100 employees in
the SW Florida region including disbursement of employee checks. Used Peach Tree for invoicing, job cost
estimates and followed up on delinquent accounts. Created and maintained the weekly operations reports.
Instituted Morse Watchman computer program to keep track of the security provided to clients on a daily
basis.
December 1989 to December 1990
Secretary / Dispatcher for Alpha Omega Business Systems, Naples, Florida
Performed administrative and bookkeeping duties for full service office equipment company including
invoicing, inventory management, service records, billing information, letters, bids, sales data and account
information. Sent monthly invoices, statements and followed up on delinquent accounts. Dispatched
technicians to various job sites for service calls and machine maintenance.
REFERENCES AVAILABLE UPON REQUEST