INFORMATION
NAME: Erick Alexander Vasquez Vasquez
Address: “La Sagrada Familia” Residence. Maracaibo, ZU - Venezuela
DATE AND PLACE OF BORN: Maracaibo, Edo. Zulia – 03/14/1798
AGE / Nationality / Fam. Sat.: 36 / Venezuelan / Married
PHONE AND E-MAIL: +58-414-******* acn2sl@r.postjobfree.com
Education: BS. In Computer Science. Universidad Rafael Belloso Chacín, Maracaibo – Venezuela
Studying for a Master Degree in Business Management – Major in Operations. LUZ
Profile: Strong experience as SR. IT Support working indoor and outdoor environments and serving all
departments in the organizations as liaison between them, always getting the confidence of the
management. Capable of rapidly learn and adapt to new challenges and technologies. Areas of expertise
include and are not limited to: Windows Server Configuration (2000, 2003 and 2008), Support for
workstations, printers, LAN, WAN, Switches and Routers, backup systems, end-user support onsite, via
telephone and/or remote control. Effective verbal and written communication methods to explain technical
issues to management, employees and co-workers.
Computer Skills:
- Operating Systems: MCP in Windows 2000 Server, MCP in Windows XP. Windows 2003 Server,
Windows 2008 Server strong knowledge.
- Networking: Knowledge of Cisco Systems (Routers/Switches), TCP/IP, VPN, FTP, SNMP,
SMTP, Blackberry, Wireless devices.
- Applications: LANDesk, MS Outlook, Syteline ERP, AIMS, VNC, MS Office, MS Access (Databases),
MS Visual Basic (Basic), Websense (Enterprise/Express), Symantec Backup Exec, Citrix, E-Vault.
- Servers: Windows 2000/2003/2008/2012, Active Directory, DNS, DHCP, Terminal Server, MS
Exchange, Citrix, Blackberry Enterprise.
Professional Experience:
Dresser-Rand (From October 2011 – Actually)
IT Analyst
Deployed IT support in all Venezuela’s facilities (Maracaibo, Caracas, Anaco) and administer resources for
all company’s projects, oriented every time to ensure business continuity. Most guarantee connection of all
sites in Venezuela with our principal offices at Houston, Painted Post, Olean and Wellsville, demonstrated
ability to be aligned with business goals and processes.
• Implemented Backup and Restore Procedure and statistics.
• Implementing Regular Maintenance Plan for Network Printers and devices.
• Leaded the upgrading project to MS Office 2010 for Venezuela.
• Leaded the re-wiring project at Maracaibo(West Venezuela) and Anaco(East Venezuela)
• Leaded the PC (PC’s and Laptops) refreshing for Venezuela.
• Refreshment of the new Domain Controller at Maracaibo.
Wood Group Amesa / GE Oil & Gas (From 2008 – September 2011)
IT Coordinator
Coordinated and Managed all IT resources that satisfied the business demands for personal computing,
LAN/WAN, local and mobile communication, and end-user support; serving as the main point of contact in
Venezuela for main office located in Houston - USA. Demonstrated ability to understand business goals and
processes while in dealing with external suppliers.
• Development Successful of Data bases for QHSE Department, which control Employees training
reports and Database for control AIR Reports.
• Implemented Centralized Printers, reducing Company’s Operating costs.
• Updated Blackberry platform from CDMA to GSM.
Implemented Backup/Restore Procedure, and documentation for Backup Security issues.
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MI – Swaco (From 2006 to 2008)
IT Coordinator for West Venezuela
Coordinated and Managed all IT resources for West Venezuela’s business demands, PC’s, Laptops,
network connection between West Office (Ojeda City) and Brach Offices, Administer Network and Printers.
Network connections with Head Quarters at Houston - USA. FPS Administration, Routers Administration.
Help Desk on offices and field (Rigs) onshore and offshore. Administer FPS and DHCP Servers on West
District. Remote Support to Trinidad & Tobago.
Unidata (From 2002 to 2004)
Trainer – End User and Certified
Started like End User trainer, working with Microsoft Windows 2000/XP, Microsoft Office, Microsoft
Access (Databases), Networking. Then started working as Microsoft Trainer for Windows 2000
Server and Windows XP Professional.
Kapital Supermarket (From 2001 to 2002)
IT Assistant
Help Desk, supporting all the point of sales. Maintaining and updating PC’s Inventory. Supporting
Administrative users. Administer Payroll System. Administer Check access employees System.
Administering the application for Bar Code Generation and scanners.
Computer Inside (From 2000 to 2001)
Deployment Engineer
Contracted for Design and Deploy Inventory Data Base on Access for Chevron Purchase
Department on Maracaibo.
John Crane Venezuela (From 1999 to 2000)
Professional Practices and IT Trainee
Started Professional Practices, working as Help Desk Support, and collaborating with the Network
Migration from Windows NT Workstation to Windows 95. Contracted for support the Data and
users migration to the new Administrative System Manufacturing PRO. Designed and Deployed
Database for Tool and Pieces Inventory at Tool Room.
Extra Information
Experience about 8 Years as IT Coordinator and Administering Windows Domains
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(Windows Server 2003/2008).
Preferred Work System: Relocation to zone where the position is available.
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Availability: My availability is according the time you need me, and the time for
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order all my documentation. I need the company to sponsor my work visa.
Professional Contacts:
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Victor Cabrera (M-I Swaco) 001 832-***-****
Richard Jones (Wood Group) 001 832-***-****
Alfonso Jimenez (Amesa) 58-261-*******