Rosa rodriguez
acn2r9@r.postjobfree.com
OBJECTIVES
Obtain a position as a team player in a people oriented organization where I can maximize my customer
service experience in a challenging environment to achieve company goals.
EMPLOYMENT
Maximus. Midland TX 2006
•Inbound Customer Service Call Center
•Technical III HHSC
•Retain customers satisfaction and case status
•Met Quality Control Repersentives
•Follow policy and procedures and utilize reference tools
Walmart Midland TX 2004 2006
•Cashier
•Customer Service
•Responsibilities in to more productive sales
•Layaways special orders
•Operate Register and computers
ADDITIONAL SKILLS & ACHIEVEMENTS
IT WORKS Odessa, TX 2014
•Customer Service
•Assistance in Good Health and Weight lose
•Ordered merchandise
•Invoicing
•Assist in local marketing
Herbalife. Odessa, TX 2014
•Customer Service
•Assistance in Good Health and Weight lose
•Merchandise stocking and ordering
•Invoicing
•Assist in local marketing
•Skilled at being a problem solver
•Use to working in a time sensitive and high volume environment
•Can work independently or as a team member
•Willing to helped improve
•Gained new insight to technical hard skills as well as soft skills at Maximus
•Microsoft Word,
•Excel, PowerPoint, and Outlook,
•Call center experience t