Erin Delpino

Leasing Consultant

***B **th St - Fort Eustis, VA 23604

acn2p2@r.postjobfree.com - 757-***-****

I have 20 years of experience, including as a Resident Service Coordinator and as a Leasing Consultant in

industries including Real Estate.

Most recently, I have been working as a Resident Service Coordinator at Knox Hill's from July 2011 to October

2012.

My skills and experiences include: Property Management, Contract Management, Leadership Training,

Marketing Skills, Fair Housing Training, Customer Service, Customer Relations Programs, Lease Renewals,

Resident Retention, Outlook, Microsoft Word, Yardi and MRI software.

*National Apartment Leasing Professional.

WORK EXPERIENCE

Resident Service Coordinator

Knox Hills - Fort Knox, KY - July 2011 to October 2012

Maintained a safe, secure residential community. Implemented programs to promote personal health and

development, community health and development, individual and community safety, diversity awareness and

leadership development. Developed a positive and comfortable living atmosphere. Fostered an inclusive

accepting community. Enforced residential policies and procedures. Coordinated with other departments,

such as housekeeping and maintenance. Pursued professional development by reading up-to-date literature,

participating in continuing education and networking with other professionals. Experienced in first-year

housing. Knowledge sets include: Policies, Procedures, Safety, Training Programs. National Apartment

Leasing Professional Certified.

Leasing Consultant

Medical District City Apartments - Chicago, IL - July 2006 to March 2007

Managed residential real estate properties. Coordinated real estate activities such as leasing. Met with

prospective tenants. Determined eligibility of prospective tenants. Showed properties. Explained terms of

occupancy. Provided information about local areas. Directed collection of rental fees. Inspected grounds and

facilities regularly. Ordered and directed repairs and maintenance. Maintained records of rental activity and

property availability. Met state and federal regulations regarding tenancy, maintenance and terms of lease.

Leasing/Marketing Consultant

SummerWood Apartments - Merrillville, IN - July 2003 to March 2005

Managed commercial real estate properties. Managed residential real estate properties. Coordinated real

estate activities such as selling, buying, leasing and governance. Met with prospective tenants. Determined

eligibility of prospective tenants. Explained terms of occupancy. Directed collection of rental fees and deposits.

Inspected grounds and facilities regularly. Completed and reviewed appropriate documents and forms.

Maintained records of rental activity and property availability. Met state and federal regulations regarding

tenancy, maintenance and terms of lease. Used database software such as Yardi.

ADDITIONAL INFORMATION

Skills

National Apartment Leasing Professional certified.

Sales, Customer service, Property Management, Yardi Systems, Windows Excel, Microsoft Office, Working

with Military Families and Service Members to obtain Housing., Microsoft Excel, Microsoft Windows, Contract

Management, Leadership Training, Networking, Policy Analysis, Read, Safety, Training Programs, Data Entry,

Database Administration, Fax, FORMS, Photocopier, Printers, Real Estate, Repair, Switchboard Operator,

Telephone Skills

Contact this candidate