Christopher H. Harrington

*** ********* ***.

Randolph, NJ 07869

Cell: 201-***-****

Email: acn2mo@r.postjobfree.com

Employment History:

Onco Med-

New York, NY

Regional Director 12/2013-8/2014

Increased sales in Midwest market region by over 350%.

Consistently met or exceeded 100% of monthly sales goal

Marketed oncology pharmaceuticals to the East Coast and Midwest regions.

Gain and maintain large sales in the local WNY market as an inside sales representative.

Works with oncology practices identifying business segments within the individual practices

that are losing revenue.

Collaborate with oncology practices to come up with solutions to enhance revenues while

lowering variable or fixed expenses.

Additionally work on launching special limited distribution medications within the oncology

market.

By providing services in a unique oncology pharmacy setting, was able to help patients obtain

access to comprehensive oncology treatment.

As a regional director, reached out to practices within my territory to expand accessibility to

oncological healthcare.

ADP-Health and Benefits Insurance Division

Florham Park, NJ

Client Manager 9/2012-6/2013

Consistently exceeded monthly Customer Retention quota by 17%.

Provided customer support including client set up, client questions and concerns related to

benefits, eligibility, claims, renewal activity, quoting additional lines of coverage and calculation of

employee deduction amounts for Group Health coverage.

Act as a subject matter expert and single point of contact.

Investigate, research, analyze and resolve complex issues and advise clients based on

extensive group health insurance product knowledge.

Follow up on carrier past due notices

Develop and maintain effective communication to ensure satisfaction and world class service.

Explain and provide processes and procedures to clients to be followed based on the client’s

profile

Adapt to changes made to systems and procedures that are used to service callers in order to

provide current and accurate information

Effectively research and successfully resolve claims issues of clients.

Prepare and present annual renewals to clients and recommend best approach based on client’s

needs and preferences.

Conduct welcome calls and scheduled service calls.

Echo Star-Pine Brook, NJ

Inside Sales Agent 12/2011-05/2012

Exceeded monthly sales targets on average by 10% on a regular basis

Sold satellite service subscriptions

Coordinated installation along with Service and Tech departments

Evaluated customer’s needs in order to recommend appropriate package

Effectively educated customers on programming, package and price

Customer-based focus on providing quality sales experience regardless of outcome

Horizon Blue Cross Blue Shield of New Jersey-Newark, NJ

Inside Sales Representative 07/2003-04/2011

National Sales winner 2004, 2006 and 2007

Exceeded yearly sales quota on average by 15%

Sold sophisticated insurance products for the senior and individual health insurance markets.

Utilized database technology including SMA (Sales Marketing Automation), RCOE (Blue Cross/

Blue Shield membership database), MEMS (provider database) in order to achieve sales goals as

well as service existing customers.

Created and aggressively implemented a yearly Business Plan.

Worked closely with management to monitor and execute yearly business plan in order to

achieve sales goals.

The NIA Group, LLC-Paramus, NJ

Outside Sales/Insurance Broker 01/2002-07/2003

Sold and marketed a wide array of group and individual insurance products to both businesses

as well as individuals.

Consulted and advised business owners in dealing with their insurance needs; was able to help

clients both save on their insurance costs and upgrade benefits and/or level of coverage.

Built up a block of business in excess of $500K in a twelve-month period.

Successfully developed strategic relationships both between and within businesses.

Managed and serviced a block of business, helping businesses and employees with their claims,

billing and administration issues.

100% client retention level within a one-year period.

Actively developed product and market expertise in the insurance industry through continuing

education courses and classes.

Created and executed a marketing plan in order to meet yearly sales objectives.

Great West Life and Annuity-Parsippany, NJ

Outside Sales/ Group Insurance Executive 06/1997-01/2002

Consistently achieved over 120% of annual sales objectives.

Top national sales awards winner-Group 1998 and Group 2000.

Successfully developed and maintained a book of group employee benefits accounts worth over

$5 million in annual premium.

Responsible for building and maintaining strategic business relationships with high level decision

makers and the brokerage community.

Effectively analyzed client’s needs in order to develop comprehensive benefit packages that

would satisfy senior management as well as the needs of their employees.

Provided effective consultation to business owners with product, industry and legal expertise.

Solicited, developed and maintained accounts through practical time and territory management.

Marketed a wide array of insurance products from group health to 401(K) plans; quick

turnaround time and high levels of customer satisfaction.

Other Experience:

U.S. Army-3rd Infantry Division, Active Duty

Received National Service Defense Medal and the NCO Development Award; Honorable

Discharge

Education:

University of North Carolina at Chapel Hill-

Bachelor of Arts Degree-Economics, graduated June 1997; 3.0 GPA; Earned 100% of college

expenses.

PC Age Computer Institute-

2012-2013; studied toward certifications for: A+, Network+, Microsoft Windows 7, Microsoft

Security, Microsoft Server 2003

Insurance Licenses: NJ Life and Health Insurance License; NJ Property and Casualty

Insurance License.

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