TODD JANELLI

** ***** ***, *** *****, N.Y. ***** (H) 516-***-**** (C) 631-***-**** acn2m5@r.postjobfree.com

Professional Summary

A person who has a varied amount of experience as a General Manager in both Full and Limited Service Hotels. Customer

Service Scores, Cost Controls, Employee Training and Development, Team Building, Sales and Marketing, House Profit Results

and most important a belief that my "ATTITUDE is MY ALTITUDE" management style. Versatile Manager focused on team

building and talent development. Driven to surpass company goals while thriving in deadline-driven environments.

Skills

Budgeting and finance Vendor sourcing and negotiations

Strategic planning

Project management

Process improvement

Recruitment and talent development

Customer relations

Project controls

Contract management

Advanced cost control techniques

Work History

General Manager (Current)

Boat House Waterside Cafe – Glen Cove, NY

Produced an increase of 50% in gross sales.

Controlled labor cost through scheduling.

Established a controlled food cost through inventory and buying procedures.

Strong customer service training and attitude adjustment of staff through coaching.

Established strong food delivery procedures.

Outside sales and mailing lists for current and future customer base.

Designed and promoted specials in advertising and websites.

Promoted and established new food and beverage promotional highlighted specials.

Had to educate and train service staff on how to build check average and customer loyalty.

Manager

Grimaldi's of Sea Cliff – Sea Cliff, NY

Reduced and controlled company expenses by [Setting up Inventory and Par System].

Drove the short-term and advanced promotional planning processes.

Analyzed key aspects of the business to evaluate the factors driving results and summarized results into presentations.

Analyzed contract performance for bids, budgets and forecasts.

Planned and conducted [20] staff training per [6 month], with an emphasis on [ customer service and sales ].

Developed methods to establish and clarify customer objectives.

Established written recipies and procedures

Fine Jewelry Manager

Macys – Manhasset, NY

Customer service

Employee Plan and development

Coaching and Training

All Receiving from BRINKS

Set sales

Management of 70 Employees

Achieved all Pre Sales and Budgets set forth by Macys

Drove the short-term and advanced promotional planning processes.

Collaborated with [Maryann Cadmus] and [General Manager] to achieve [All Sales Goals and Objectives].

Started as Sales Representative and became Manager of Fine Jewelry after four months(employee of the month and top

sales)

General Manager

Quality Inn and Suites Universal Studios – Orlando, Fla

Established par system for housekeeping Par system for breakfast to meet all requirements, consistency and costs.

GIS Scores to 0 complaints to Choice.

Payroll cut to 25% by scheduling and cross training.

Brought Room Occupancy to 65% with adjustment to Orlando Market Segment Complete fix up of property without

expenditures by "We Care Program" with staff. Established petty cash and accountability for all cash variances.

Brought Sales Rep out to do Sales Calls and establish relationship with old accounts and develop new accounts.

Involvement with local groups ie Travel Tourism, Chamber of Comerce, Hotel Motel Association.

Drove the short-term and advanced promotional planning processes.

Analyzed key aspects of the business to evaluate the factors driving results and summarized results into presentations.

Developed methods to establish and clarify customer objectives.

Foodservice Consultant

Self Owned and Operated – Sea Cliff, NY

General Manager

BERNARDS RESTAURANT – Glen Head, NY

Daily and Monthly operations (food, labor, quality and client satisfaction).

Specializing in Gourmet Foods (i.e.

N.Y.

Times).

Nine Food Specialty Stations.

Established all budgets which achieved "House Profit".

Set specifications on outside sales which brought an increase of 50%.

Expanded and costed out all new developed menu items to adhere to upscale market and special events.

Web Site Development www.Bernardsmarket and cafe?.com.

Drove the short-term and advanced promotional planning processes.

General Manager

Hampton Inn – Voorhees, N.J.

Direct responsibility for 121 room Hilton franchise . Developed budget of $2,866,101 with House Profit of $1,346,302 or

47% ytd.

Prepared program operating budgets, budget reports and other financial performance reports.

Drove the short-term and advanced promotional planning processes.

Analyzed key aspects of the business to evaluate the factors driving results and summarized results into presentations.

Analyzed contract performance for bids, budgets and forecasts.Therefore helping to budget costs.

Drafted the budget for [6] different departments and monitored expenditures.

Reduced and controlled company expenses by [achieving ytd House Profit of 47%.

Prepared program operating budgets, budget reports and other financial performance reports.

Analyzed key aspects of the business to evaluate the factors driving results and summarized results into presentations.

Maintained up-to-date account distribution information.

General Manager

Riddle Village – Media, PA

Large improvement of Guest Satisfaction Survey.

Increased outside sales and community awareness through my personal sales calls with DOS and local organizations.

Riddle Village Media, P.A.

Director of Dining Food and Nutrition Services 365 residential apartments, 30 assisted living and 60 medical beds.

Supervision of 200 employees.

Developed Fine Dining Menus.

Special functions and catering.

Developed Annual and Capital Budgets.

Offered five different dining alternatives.

Deficiency free surveys by both state and local health inspections.

Went through properties first CCAC Accreditation Process.

Maintained a budget of $2,326,645.

Increased catering revenue 300% through promotions, menu development and client satisfaction.

Knowledge of all libations, operations and cost controls.

General Manager

Holiday Inn New Hope,P.A – New Hope, PA

Turned around a highly troubled 159 room property into a profile center in the Holiday Inn system

Guest Complaint level was cut in half.

Developed and implemented sales to increase revenues by 500%.

For the first time on this property established a budget, computerized accounting and profit and loss statement.

Started Theme Weekends and Promotions

Very involved in Sales. Marketing, Community Organizations

Hospitality Instructor

The Restaurant School – Philadelphia

Instructed students in Hospitality Management, Marketing, Sales, Restaurant Management and Job Placement.

Escorted students on tour of Disney and Cruise Ships.

Developed course for current and future program.

General Manager

Holiday Inn Philadelphia Airport – Philadelphia

Management of 306 room hotel and 180 union employees.

Responsible for total bottom line results.

Development of yearly budgets.

Dealings with airlines and room contracts.

Knowledgeable in dealings with unions and contract negotiations.

Involved in Hotel Renovations

Education

Bachelor of Science: Hospitality Management 6/1980

Florida International University - South Miami, FL

AAS: Hospitality Management 6/1978

Paul Smith's College -

Certifications

CDM,CFPP

Food Service Managers Certified - Office of Food Protection Nassau County Department of Health 3/2014

Hampton Inn GM Leader Program

Holiday Inn GM Program

Best Western Orientation Program

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