LILYBETH R. JAVIER

*** *** *******, ******, ******

(046-***-****; 094*-*******

acn2ib@r.postjobfree.com

OBJECTIVE To gain employment from an organization where my knowledge in social

science, business management, sales and marketing can be utilized for the

purpose of creating results that will affect the community in positive ways.

EDUCATION

January 2014 – DE LA SALLE UNIVERSITY – MANILA

Present Student, Masters of Business Administration

2000 – 2003 DE LA SALLE UNIVERSITY - MANILA

Bachelor of Arts degree in Political Science, August 2003.

1996 – 2000 ST.PAUL COLLEGE OF PARAÑAQUE

High School Diploma, March 2000. Best Section: SY 1996-1999. Top 13 of the

batch: 2nd term SY 1997-1998. Top 3 of regular class: SY 1999-2000. Awards:

Best in Physics and in History of regular class: Yr. 2000.

WORK EXPERIENCE

February 2009 - SENIOR MERCHANDISING MANAGER, SM RETAIL INC.

September 2014 Developed merchandise assortment for the record bar and gadgets sections in SM

Stores nationwide. Brought in and managed new suppliers to offer new product

lines and brands of gadgets and accessories. Conceptualized and implemented

marketing and merchandising strategies which included product selection and

development, pricing, margin monitoring, integrated marketing communication

(above and below the line) for the department and the products, sales planning and

analysis. Acted as an account manager serving the department’s suppliers which

were the record labels, magazine companies and gadgets distributors. Worked

closely with all support groups which are the Sales Operations Team, Accounting

Department, Store Consignors Administration, IT and Systems Group to handle all

concerns related to the department. Conducted planogram for each store to

observe space productivity. Researched and endorsed new store concepts,

negotiated with suppliers the cost of design and construction of fixtures for new

store openings and renovations. Facilitated all store openings and renovations

nationwide.

LILYBETH R. JAVIER

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June 2007 – PROJECT SALES & OPERATIONS OFFICER, DMCI HOMES INC.

October 2008 Supervised the sales operations for Alta Vista De Boracay Leisure Project,

Dansalan Garden Condominiums Mandaluyong, Riverfront Residences Pasig,

Mayfield Park Residences Pasig and Royal Palm Taguig. Handled problematic

customer accounts to achieve higher rate of sales conversion. Maintained a

proactive role in product development by making strategic recommendations with

Project Development, Marketing and Finance Departments in conceptualizing a

product concept, payment scheme, unit mix and layout. Analyzed the project

movements and implemented initiatives such as sellers and buyers incentives,

rainmaker programs, open houses, group discussions and sellers assemblies.

Worked with Training and Sales Support Group for efficient training, image

enhancement and evaluation of all site coordinators. Implemented site and sales

office policies and protocols.

April – May 2007 BROKER CHANNEL COORDINATOR, AYALA LAND PREMIER (ALP)

Worked under the Ayala Land Premier Brokers Channel. Supervised the staff to

monitor the efficient screening of documentary requirements necessary in

processing a sale before submission to Sellers’ Desk Department. Processed the

computation and release of ALP brokers’ commissions. Handled the accreditation

process of broker applicants by conducting interviews, collecting accreditation

requirements, distributing sellers’ kits, scheduling trainings and updating ALP

Brokers’ database.

October – April 2007 EXECUTIVE ASSISTANT, AYALA LAND INC.

Provided professional support and assistance to the AVP of Ayala Land Premier

Sales by coordinating appointments, safeguarding confidential matters and

documents, performing administrative and accounting tasks, monitoring capital

expenditures and doing other specialized tasks assigned by the supervisor and

other sales managers.

July – October 2006 ADMINISTRATIVE ASSISTANT, AYALA LAND INC. (ALI)

Worked with the Corporate Marketing, Sales and Training, and Customer

Knowledge Departments. Handled clerical and accounting operations of the

groups. Assisted in the production of the Ayala Land’s Brand Book and several

materials such as audio visual presentations, print ads, flyers and posters to help

promote the Ayala Land brand locally and internationally. Monitored expenditures

and processed payments for the services of advertising agencies and vendors

working with ALI’s Corporate Marketing Division. Compiled and summarized

reviews and surveys evaluating the sales training programs used in preparing new

sellers and updating veteran brokers about the sales process and new projects of

the company. Developed a database, compressing competition scans and

customer knowledge studies, to share them as archive files in ALI’s intranet.

November 2005 TRAVEL AGENT, PEOPLESUPPORT PHILIPPINES

March 2006 Worked under the Cendant Account Division. Serviced the Orbitz and Cheaptickets

websites by providing personalized customer service, handling flight reservations

LILYBETH R. JAVIER

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and changes, and arranging other supplementary travel requirements for global

users of www.cheaptickets.com and www.orbitz.com through the use of web-based

tools and various computer reservation systems.

April - May 2005 OPERATIONS ASSOCIATE, HONGKONG AND SHANGHAI BANKING CORP.

(HSBC) ELECTRONIC DATA PROCESSING INC.

Accomplished training for a Call Center Agent position in the company’s Lost and

Stolen Department (Cheques, Debit and Credit Cards), executed banking

transactions exclusively for customers based in the United Kingdom.

October - SMALL ENTREPRENEUR, SEASONAL BAZAARS

December 2004 Organized a Christmas Bazaar in a family-owned commercial space in Cavite.

Sold clothes, handicrafts, artworks and other retail products personally made or

collected by colleagues.

February – PRACTICUM TRAINEE, DEPARTMENT OF JUSTICE (DOJ)

March 2003 Worked with the Technical Department of the agency. Acquired the knowledge

on technicalities in legal assistance of clients through doing research and office

work. Presented a case study “The Accessibility of the Technical Branch of the

Department of Justice to Filipinos” to the practicum adviser.

EXTRA-CURRICULAR ACTIVITIES

2013 STUDENT, PUBLIC RELATIONS MARKETING CERTIFICATE COURSE

Enrolled in a Diploma Program for Marketing Management being conducted by

De La Salle – College of Saint Benilde, School of Professional and Continuing

Education (SPACE). Learning the fundamentals of public relations, advocacy

marketing and communications, management crisis and media training.

2012 STUDENT, CUSTOMER RELATIONSHIP MANAGEMENT COURSE

Enrolled in a Diploma Program for Marketing Management being conducted by

De La Salle – College of Saint Benilde (SPACE). Studied Customer Relationship

Management as a tool for building brand equity. Acquired knowledge in customer

relationship structure, key account management, marketing strategy formulation

and implementation.

2012 STUDENT, BRAND MANAGEMENT CERTIFICATE COURSE

Enrolled in a Diploma Program for Marketing Management being conducted by

De La Salle – College of Saint Benilde (SPACE). Studied the power of brands,

brand creation, product development processes, brand portfolio management,

integrated marketing communications and globalization of brands.

2008 MEMBER, HANDS ON MANILA

Signed up for membership to support their charity and volunteer programs.

LILYBETH R. JAVIER

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2008 VOLUNTEER, FEED PROGRAM FOR STREET CHILDREN IN CHURCH

DONGALO, PARANAQUE

Organized a volunteer work with high school peers to donate food for the street

children who visit the church every Sunday for Bible studies.

2007 MEMBER, AYALA LAND INC. - DANCE CLUB

Organized dance classes for the club composed of employees from different

departments and affiliates of the company.

2004 VOLUNTEER PERFORMER, LA SALLE DANCE COMPANY – JAZZ

ALUMNI BENEFIT CONCERT

Performed in a benefit concert produced by the organization.

2003 PERFORMER, 4th WORLD MEETING OF FAMILIES

Represented De La Salle University in the event by performing at the Philippine

International Convention Center for the Representatives of the Pope, public officials

and several international delegates.

2002 - 2003 VICE PRESIDENT OF DOCUMENTATIONS, LA SALLE DANCE COMPANY –

JAZZ (LSDC - JAZZ)

Managed the documentations and publicity for all events, including the

“Dancelebration 2002” inter-school dance competition. Became the spokesperson

of the executive board for external affairs. Designed and implemented membership

and recruitment policies for the group. Facilitated auditions and group activities in

cooperation with other student officers.

2002 JAZZ/ MODERN BALLET DANCER, RECITALS AT STEPS SCHOOL OF DANCE:

TRIBUTE TO SOPHIA ZOBEL ELIZALDE

Trained in a summer workshop for jazz and contemporary ballet taught by

Ms. Julie De Luna Alagde. Performed recitals in Steps Studio where artists and

critics were invited to watch.

2000 - 2002 MEMBER, POLITICAL SCIENCE SOCIETY – LA SALLE

Attended seminars and debates about Philippine politics and governance issues.

SEMINARS ATTENDED

December 2012 LEADERSHIP SUMMIT FOR SENIOR MANAGERS

Human Resources Department, SM Retail Inc.

August 2011 ENTERPRISE PLANNING AND APPLICATION

JDA, SM Retail Inc.

October 2010 RETAIL AND MERCHANDISING SYSTEMS TRAINING

Merchandising & Planning Division, SM Mart Inc.

LILYBETH R. JAVIER

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October 2007 CUSTOMER SERVICE EXCELLENCE SEMINAR

Human Resources Department, DMCI Homes Inc.

August 2002 PUBLICITY, MARKETING AND SOLICITATIONS SEMINAR

Pops Orchestra, De La Salle University

April 2002 LEADERSHIP AND TEAM BUILDING SEMINAR

Cultural Arts Office, De La Salle University

SEMINARS CONDUCTED

January 2003 FACILITATOR, JAZZ DANCE SEMINAR FOR LA SALLIAN ENRICHMENT

ALTERNATIVE PROGRAM

La Salle Dance Troupe, De La Salle University

October 2002 ORGANIZER/FACILITATOR, REINVENTING ELECTORAL SYSTEM

Political Science Majors, De La Salle University

RESEARCH PAPER PREPARED

March 2003 STRICTLY STRAIGHT POLITICS: CASE STUDY OF FILIPINO VOTING

BEHAVIOR ON POLITICAL CANDIDACY OF GAYS AND LESBIANS

Described the perceptions of a Filipino population on gay or lesbian aspiring

public servants or politicians through studying their voting behavior.

PERSONAL BACKGROUND

Born on March 23, 1983 in Cagayan De Oro City. Fluent in English and Filipino. Knowledgeable in

MICROSOFT Applications, SAP System, Global Distribution Systems (eg. Apollo, Sabre, Worldspan,

Shares), MMS/JDA Retail System, Civil Service Exam – Professional Level Passer (Score: 82.16%).

INTERESTS:

General interests include arts and culture. Highly determined to enhance skills in marketing, business

development and management.

REFERENCES: Available upon request.

Contact this candidate