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Service Manager

Location:
Kolkata, WB, India
Salary:
18000
Posted:
January 29, 2015

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Resume:

RESUME

S UBHABRATA GHOSH

N ame:

Food &Beverage Coordinator

M anor Floatel Limited. Kolkata

Nationality: I ndian

Father’s name: M r. Banibrata Ghosh

Date of Birth: 25th December 1975

Permanent Address: “Aparajita Apt.”, Flat No.101, 1st F loor, 1 P.K. Roychowdhury 2nd B ye

L ane, P.O- Botanic Garden, Howrah, W.B, Pin- 711103.

967-***-****

Contact No.

Email: acn2fg@r.postjobfree.com

acn2fg@r.postjobfree.com

Ma r ital Status: M ar r ied

Languages: English, Hindi and Bengali

O BJECT IVE: “ To secure a position in the field of Hospitality Industry and other related

f ields that would best fit to my qualifications and fur ther develop my talents, skills and

working experience for continuous career improvement”.

CAREER SNAPSHOT

1) 10 years’ of working experience in Hospitality Industry (Food & Beverage Service).

2) Good knowledge in Oriental Cuisine.

3) Good knowledge about wine and food service.

4) Good knowledge in MS word, MS-Excel.

5) Good knowledge in Guest Relation.

6) E xpert in staffing and man power controlling.

ORGAN ISAT IONAL EXPER I E NCE

Sl. Period Company Designation

No.

1. August 2014 to till Manor Floatel Limited. F&B Coordinator

Kolkata

date

2. December 2012 to t ill MPS Resorts & Hotels L td. Restaurant Manager

February 2014

3. July 2011 to June MA I N LAND CHINA Assistant Restaurant

2012 Restaurant Saki Naka, M anager

A ndheri (East).

4. February 2007 to MA I N LAND CHINA Guest Service Associate

J une 2011 Restaurant Saki Naka, and Senior Guest

A ndheri (East) Mumbai. Service Associate

5. December 2006 to CHINA GATE Restaurant, Captain

January 2007 Bandra (West) Mumbai

6. May 2005 to Hotel HEAVEN, Seepz, Captain

November 2006 A ndheri (East) Mumbai

7. May 2002 to April Hotel ROYAL GARDEN, Captain

2005 J uhu, Mumbai

8. December 2001 to P IZZA H UT, Juhu, Mumbai, Team Member

A pril 2002

9. April 2001 to October Hotels CITIZEN, Mumbai, Trainee Captain

2001

Q UAL I F ICAT ION DETA I LS

Academic:

I. Passed Higher Secondary Exam from West Bengal Council of Higher

Secondary Education in the year 1994.

II. Passed Diploma in English Language Course from Royal College and

Royal Engineering College, Kolkata in the year 1996.

Professional:

I. Passed 3 years Bachelor in Hotel Management from N.I.H.M.C.

Bhubaneswar in 1999.

II. Passed Diploma in Tourism Studies from IGNOU in the year 2002.

Training:

I. Underwent Industrial Training at 5 Star Deluxe Hotel THE PARK,

Kolkata during 03.10.1997 to 30.03.1998.

II. Underwent Apprenticeship from 4 Star Hotel PEERLESS INN, Kolkata

during 02.09.1999 to 24.03.2000.

III. Underwent Restaurant Server training through TRAC of American

Hotel & Lodging Educational Institute organized by Speciality

Restaurants Ltd.

IV. Underwent Certificate course on Water Expert through “DANONE

Narang Beverage RN” organized by Speciality Restaurant Ltd.

Restaurant Manager (December 2012 till date)

MPS Resorts & Hotels Ltd. Jhargram, West Bengal

Responsibilities:

• Ensure all established service standards and procedures of the Restaurants.

• Corporate visits to companies to enhance growth of the restaurant. Followup and check

Daily P&L Report, Daily Sale Report, and Daily Food Cost Report.

• To maintain CCG Stock report and update in software.

• To have constant contact with the guest by sending mail on regular bases.

• To maintain all guests data in system.

• Innovative ideas have been introduce for better operation.

• To have regular check on the control of food cost and variable cost.

• Maintain good telephone manner and excellent organizational skill.

• Maintain the par stock and re-order levels for the same.

• Handling staff disarrangement and conducting briefing on a daily basis and also staff

meeting weekly.

ACHIEVEMENTS

Good command in verbal and written English.

Strong background in Restaurant and Bar setup, Banquet setup and F & B service

areas and Training.

Guests appreciated the service, recommendations of food selection and beverages

in Fine Dine.

Believe in Team work and Positive approach towards job and self motivation

providing anticipated hospitality.

DECLARATION

I hereby, declare that the information given above is true to the best of my knowledge and

belief.

SUBHABRATA GHOSH



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