Nicole Maniatis

Collection Agent for American Express - Gatestone & Co

Niagara Falls, ON

acn2cj@r.postjobfree.com - 1-647-***-****

WORK EXPERIENCE

Collection Agent for American Express

Gatestone & Co - Toronto, ON - 2012 to Present

Responsible for negotiating financial arrangements

Collaborated to create income profiles Structured payment schedules Authorized and processed multiple

payment methods Assisted in training of new employees

Key Holder/Style Specialist

Le Chateau - Toronto, ON - 2010 to 2012

Responsible for store display, maintained a clean working environment

Had high sales productivity

Assisted customers with coordinating outfits

Customer satisfaction and customer inquiries

A member of the management team

Opening and closing procedure with cash handling

Bellair Tan and Beauty Bar - Toronto, ON - 2009 to 2010

Reception:

Responsible for booking appointments for our laser technicians

In charge of cleaning and setting customers into tanning beds

Answered all customer related issues

General cleaning

Opened and closed store/ensuring all tills balance

Worker

Serano's Bakery - Toronto, ON - 2007 to 2009

Front end

Cashier

Responsible for packaging, creating and stocking pastries

Disposing garbage

Maintained a clean working environment

EDUCATION

East York Collegiate Institute - Toronto, ON

ADDITIONAL INFORMATION

• Created promotions for birthdays and special events and coordinated specific timing and activities to

accommodate client's wants and needs.

• Outstanding computer skills demonstrating proficiency with Microsoft Office Applications (Word, Outlook,

Excel)

• Dealing with customer inquiries in person or by telephone as well as other aspects of customer service in

a professional manner

• Inventory ordering and managing of all incoming and outgoing mail packages

• Kept all inventory up to date and in stock

• Organized and punctual. Ability to work independently as well as part of a team

• Extensive experience in sales as up selling was a requirement

• Fully trained cashier with POS system experience as well as cash management and refunds

• Fluent in English and Greek both written and spoken

Contact this candidate