Thomas M. Byrne
acn2bw@r.postjobfree.com
Objective: Seeking a position where my customer service skills can be effectively utilized.
Work
Experience:
**** - ******* *** **** ******m, Rutherford, NJ
Sr. Usher/Security in Guest Services
Responsible for assisting guests while enforcing the stadium rules in a respectful and professional
manner. Managed all Suite Ushers during 2014 Super Bowl. Also trained in emergency
preparedness including the appropriate ways to evacuate guests with disabilities.
2009 - 2013 Stop & Shop, Wayne, NJ
Overnight Receiving Clerk
Responsible for the receipt, verification and recording of all evening shipments. Communicated
discrepancies to the Receiving Manager.
2006 - 2009 Bobcat of New Jersey, Totowa, NJ
Counterperson
Responsible for providing support to mechanics by determining parts required. In charge of
maintaining fully stocked trucks for road mechanics. Heavy customer service skills needed for
overseeing the parts counter.
2003 - 2006 Rt. 23 Honda, Pompton Plains, NJ
Counterperson
Worked with Reynolds and Reynolds computer system. Responsible for ordering and maintaining
stock for parts and service department. Heavy customer service skills from running the service
counter and handling all returns.
2000 - 2003 Honda of Essex, West Caldwell, NJ
Counterperson
Worked with U.C.S (Universal Computer system). Responsible for all counter duties and assisting
mechanics with parts needed.
1998 - 2000 Spreen’s Motor Sales (Saab), Hackensack, NJ
B Counterman for Saab
Completed two courses in counter management. Reynolds & Reynolds system experience.
1988 - 1997 Paramus Honda, Paramus, NJ
Auto Parts Counterman
Auto parts counterman for mechanics and retail customers. Worked on ADP computer system.
Education:
1979 - 1981 Lincoln Technical Institute, Union, NJ
Certificate in Automotive Technology
1974 - 1978 Queen of Peach High School, North Arlington, NJ
References: Available upon request