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Senior Program Coordinator

Location:
United States
Posted:
January 28, 2015

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Resume:

SHEILA MOURICK

Cell: 239-***-****

acn2bo@r.postjobfree.com

Summary

Experienced Senior Program Coordinator seeks the position that offers

opportunities for new professional and personnel challenges. Highly

efficient and well established in administrative environments that are fast

paced and challenging. Self-motivator with a positive, can-do attitude who

is driven to learn, improve and succeed. Organized and diligent with a

strong background in State and Federal laws, decision making, planning,

managing, budgets, scheduling, billing, human resources, critical thinking,

team building, communication, and staffing. Mixture of dynamic leadership

style: visionary, affiliating, participative, pace-setting and coaching.

Background in MS Office/Suite, Email, Windows 7 and 8; Outlook, EMR, office

equipment and electronics.

Skills

Knowledge of State & Cross-Functional Team Knowledge of HR

Federal Laws Management policy/procedure

Strategic Planning Thinking Exceptional Communication Organizational Management

Skills Skills Skills

Microsoft Office Finance/Budget Management Fund-Raising Skills

Marketing Experience Active Notary Critical Thinking Skills

Accomplishments

99% Accuracy in Completion of All Authored Health and Safety Policy

Work

Awarded the 'Complete Compassion' Awarded 'Employee of the Year' in

award in 2012 2013

Professional Experience

Senior Home Care

2011 to 2014

Business/Medical Office Manager Naples, FL

Brought the office up to Medicare compliance by chart auditing, updated,

and randomly inspected all 78 confidential personnel files-EMR; including

licensing & CPR compliance, PTO, benefits and 200+ patient EMR, along with

HIPAA regulations and insurance guidelines.

Decreased staff turnover by meeting with all staff and provided support.

Evaluations & disciplinary actions performed on timely manner to assist

employees in achieving performance expectations. This improved the

majority of employees performance quality. 74 employees and it improved ?

89%.

Proper Onboarding and training provided to all staff to insure staff

happiness and lowered the staff turn-over rate ? 80%.

Provided evaluation of probationary period for staff; this assured staff of

promised pay increase after passing 90 day probationary period along with

activation of company benefits.

Increased profit margins by Proficient billing, proper budget and revenue

expectations, actively sought ways to eliminate or reduce expenses.

Development and activation of proper planning to assure physicians

signatures and documentation collected within Medicare guidelines.

Increased profit margins by 85% while reducing expenses by 73%.

Reviewed and reported information on queries and reports daily, bi-weekly

and monthly. This provided strengths and weaknesses in plan development;

showing where changes needed to be made and the challenges.

Strongly advocated for patients, employees and physicians.

Experience in marketing strategies and analysis.

LifeWorks Services

2010 to

2011

Support Staff II-Life Coach

Eagan,

MN

Scheduled and attended all appointments and activities: to increase social

interaction

Taught life skills: money value, time management, safety and healthy

choices for independence and positive choices for the clients best

interest.

Documented and monitored daily activities, safety skills, and health

concerns; reported accordingly to proper personnel, physicians, and so

forth.

Provided emotional support and resources to client and family for

development in problem solving, and proper choices which increased

awareness to client and family.

Strongly advocate for clients when needing additional support.

Casa, Inc. 2002 to 2010 Senior Program Coordinator

Portland, ME

Supervised, assisted Manager in proper training of staff; evaluated 52

staff and18 clients under my supervision which provided strengths and

weaknesses areas in each person. Development of proper/additional services

provided to staff and clients.

Supervision for 6 Independent Living programs; 2 Assisted Living programs;

Re-structured 2 Assisted Living programs in crisis. Programs for young

adults with dual diagnoses; Mental retardation and Mental health.

Planned, organized, and supervised daily schedules for staff and clients by

meeting their daily living needs and skills, this provided assurance each

person is properly and effectively care for individually.

Routinely evaluated client care and diligently enforced the high standards

while incorporating evidence-based care into the environment to ensure high

quality of care and support for each client.

Minimized staff turnover by excellence in selection of new hires, thorough

and proper orientation, training, education, and development for all staff.

Providing constructive feed-back, and identified needs for staff. This

minimized staff-turnover by 75%; increasing the profit margins.

Increased knowledge and awareness of changes and changes which needed to be

made by attending and being on the Quality Assurance committee, Safety

committee, and Utilization Review committee (reviewing policies, patterns

of providers, changes in agency, state and Federal laws and regulations).

Experienced fund-raising, marketing strategies and analysis.

Education

Master of Arts: Organizational Management

2013

Ashford University

Clinton, IA

Minor in Heath Care Administration

GPA 3.91

Bachelor of Science: Business Management

2010

State University of MN @ Mankato

Mankato, MN

Minor in Human Resources

Minor in Philosophy

GPA 3.28

Bachelor of Science: Business Management

Metropolitan University

ST. Paul, MN

Capstone Class for major concentration

GPA 4.0

Philanthropy

Habitat for Humanity Kampus Kitchen and Food Special Olympic Coach

Pantry



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