SHEILA MOURICK
Cell: 239-***-****
acn2bo@r.postjobfree.com
Summary
Experienced Senior Program Coordinator seeks the position that offers
opportunities for new professional and personnel challenges. Highly
efficient and well established in administrative environments that are fast
paced and challenging. Self-motivator with a positive, can-do attitude who
is driven to learn, improve and succeed. Organized and diligent with a
strong background in State and Federal laws, decision making, planning,
managing, budgets, scheduling, billing, human resources, critical thinking,
team building, communication, and staffing. Mixture of dynamic leadership
style: visionary, affiliating, participative, pace-setting and coaching.
Background in MS Office/Suite, Email, Windows 7 and 8; Outlook, EMR, office
equipment and electronics.
Skills
Knowledge of State & Cross-Functional Team Knowledge of HR
Federal Laws Management policy/procedure
Strategic Planning Thinking Exceptional Communication Organizational Management
Skills Skills Skills
Microsoft Office Finance/Budget Management Fund-Raising Skills
Marketing Experience Active Notary Critical Thinking Skills
Accomplishments
99% Accuracy in Completion of All Authored Health and Safety Policy
Work
Awarded the 'Complete Compassion' Awarded 'Employee of the Year' in
award in 2012 2013
Professional Experience
Senior Home Care
2011 to 2014
Business/Medical Office Manager Naples, FL
Brought the office up to Medicare compliance by chart auditing, updated,
and randomly inspected all 78 confidential personnel files-EMR; including
licensing & CPR compliance, PTO, benefits and 200+ patient EMR, along with
HIPAA regulations and insurance guidelines.
Decreased staff turnover by meeting with all staff and provided support.
Evaluations & disciplinary actions performed on timely manner to assist
employees in achieving performance expectations. This improved the
majority of employees performance quality. 74 employees and it improved ?
89%.
Proper Onboarding and training provided to all staff to insure staff
happiness and lowered the staff turn-over rate ? 80%.
Provided evaluation of probationary period for staff; this assured staff of
promised pay increase after passing 90 day probationary period along with
activation of company benefits.
Increased profit margins by Proficient billing, proper budget and revenue
expectations, actively sought ways to eliminate or reduce expenses.
Development and activation of proper planning to assure physicians
signatures and documentation collected within Medicare guidelines.
Increased profit margins by 85% while reducing expenses by 73%.
Reviewed and reported information on queries and reports daily, bi-weekly
and monthly. This provided strengths and weaknesses in plan development;
showing where changes needed to be made and the challenges.
Strongly advocated for patients, employees and physicians.
Experience in marketing strategies and analysis.
LifeWorks Services
2010 to
2011
Support Staff II-Life Coach
Eagan,
MN
Scheduled and attended all appointments and activities: to increase social
interaction
Taught life skills: money value, time management, safety and healthy
choices for independence and positive choices for the clients best
interest.
Documented and monitored daily activities, safety skills, and health
concerns; reported accordingly to proper personnel, physicians, and so
forth.
Provided emotional support and resources to client and family for
development in problem solving, and proper choices which increased
awareness to client and family.
Strongly advocate for clients when needing additional support.
Casa, Inc. 2002 to 2010 Senior Program Coordinator
Portland, ME
Supervised, assisted Manager in proper training of staff; evaluated 52
staff and18 clients under my supervision which provided strengths and
weaknesses areas in each person. Development of proper/additional services
provided to staff and clients.
Supervision for 6 Independent Living programs; 2 Assisted Living programs;
Re-structured 2 Assisted Living programs in crisis. Programs for young
adults with dual diagnoses; Mental retardation and Mental health.
Planned, organized, and supervised daily schedules for staff and clients by
meeting their daily living needs and skills, this provided assurance each
person is properly and effectively care for individually.
Routinely evaluated client care and diligently enforced the high standards
while incorporating evidence-based care into the environment to ensure high
quality of care and support for each client.
Minimized staff turnover by excellence in selection of new hires, thorough
and proper orientation, training, education, and development for all staff.
Providing constructive feed-back, and identified needs for staff. This
minimized staff-turnover by 75%; increasing the profit margins.
Increased knowledge and awareness of changes and changes which needed to be
made by attending and being on the Quality Assurance committee, Safety
committee, and Utilization Review committee (reviewing policies, patterns
of providers, changes in agency, state and Federal laws and regulations).
Experienced fund-raising, marketing strategies and analysis.
Education
Master of Arts: Organizational Management
2013
Ashford University
Clinton, IA
Minor in Heath Care Administration
GPA 3.91
Bachelor of Science: Business Management
2010
State University of MN @ Mankato
Mankato, MN
Minor in Human Resources
Minor in Philosophy
GPA 3.28
Bachelor of Science: Business Management
Metropolitan University
ST. Paul, MN
Capstone Class for major concentration
GPA 4.0
Philanthropy
Habitat for Humanity Kampus Kitchen and Food Special Olympic Coach
Pantry