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Customer Service Manager

Location:
Dundee, NY, 14837
Salary:
10.00
Posted:
January 28, 2015

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Resume:

DEZERA HARRIAN

** ********* **, ******, ** ***** H: 607-***-**** C: 607-***-**** acn2b8@r.postjobfree.com

Summary

I have a background in customer service, and Nursing. I have worked with individuals with developmental disabilities and worked as a Certified Nursing Assistant. I also have experience in book keeping, filing, Payroll, A/P. I worked for a privately owed business doing accounting and am now doing public accounting threw TCI in which we service multiple Companies. i have also worked in several different factories as a laborer, line leader, trainer.

Highlights

Strong communication skills Expert in customer relations Adobe software Accounting operations professional

Accounts receivable professional Invoice coding familiarity Intuit QuickBooks specialist

Experience

Office TCI I do a little of everything for this job. Answer phones, talk with clients, scheduling appointments, Payroll, A/P, filing, book keeping.

Bar tender Lost and Found Customer service- serve beverages and food. Handle large amounts of money. Host Entertainment nights, clean, stock, inventory.

Accountant Randall Roofing and Siding I ran the business end of this company for my husband. All book keeping, A/P, Payroll,customer service, scheduling, anything really that needed to be covered for a self employed business.

Medical Coordinator, Residential Habilitator Arc of Yates I worked many different positions for the ARC depending on the need of the Company at the time. I took care of individuals with developmental disabilities in a residential setting to start out. This included teaching life skills and helping to complete daily goals and nutrition. We were required to pass medications and to maintain a med certification provided by the agency. I also worked for Community supports and helped individuals and there family's develop a plan to best suit the individual in growing successfully in the community. I also worked as a Medical Coordinator for residential housing which required me to have knowledge of 13 or more individuals disabilities, medications, doctors,ect. I was required to take all individuals to any medical/dental appointments. Speak with doctors, report back to Arc on any med changes, and a full report of the individuals health.

Bar Manager Pour House Worked here as a Bar Manager. This job included tending bar, scheduling staff, inventory, hiring, training, Meeting with salesmen for ordering, scheduling entertainment, house keeping.

CNA Davenport and Taylor Certified Nursing Assistant

Education

High School Diploma: English, War Science

12/2014 to Current Corning, NY

12/2013 to Current Tyrone, NY

05/2009 to 03/2012 Bradford, NY

01/2008 to 07/2011 Penn Yan, NY

03/2003 to 12/2013 Dundee, NY

08/2009 to 06/2010 Bath, NY

2002

Dundee Central School

Nursing GST Boces I Obtained a Certified Nursing Certificate

Dundee, NY, US

2009 Elmira, NY, US



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