MARK LOS

**** ******* ***. *** ****, CA *****

408-***-**** acn2b1@r.postjobfree.com

SOFTWARE QA ENGINEER

Summary:

. 10 years of hands-on experience testing web-based application, Client-

Server, and Mobile applications

. Working knowledge of Software Development Life Cycle and SQA Methodology

. Develop test documentation of various types including test plans, test

suites, use test cases, check lists, etc

. Apply test automation methodology, tools, and techniques to develop and

maintain test automation projects.

. Focused testing on functionality, usability, cross platform, cross

browsers, security, and regression testing

. Experienced in reporting software defects using custom and commercial bug

tracking systems

. Communicate effectively with developers and QA team members to identify

and resolve issues

. Working knowledge of both Waterfall and Agile (Scrum) model of software

development life cycle.

. Work effectively in a team environment but able to work independently

or under minimal supervision.

. Work well under stress and time pressure. Able to work overtime when

needed.

. Passion for software quality. Professional SQA career minded.

Technical Skills:

. Operating Systems: Mac OS, Windows 2000/XP/Vista

. Programming: Fundamentals of C, Visual Basic, HTML, SQL,

RubyMine

. Test Automation: Selenium, Cucumber

. Applications: Quality Center 11, MS Office

. Mobile Platforms: iOS (iPod, iPad, iPhone),

Android Mobile

Work Experience:

02/2014 - 08/2014 QA Engineer Contractor, Adobe.com, San Jose, CA

. Tested Revel Mac applications, which allow users to store, edit, and

share photos and videos with friends and family. Revel automatically

syns across all devices.

. Tested Mac, iPhone, iPad, web version of the application

. Focused testing on functionality, usability, cross platform, and

regression testing

. Developed test cases, test scenarios and user end to end flows

. Responsible for tracking and reporting software defects, along with

verifying resolved issues (bug tracking database Watson and Pivotal

Tracker)

. Participated in regular QA Stand Ups, Team meetings and product

discussions

09/2013 - 12/2013 QA Engineer Contractor, Art.com, Emeryville, CA

. Tested several web-based applications, which allow users to search for

and to purchase online various printable art items, frames, framing

services, etc.

. Tested iPhone, iPad, Android Mobile version of the application

. Performed functionality and regression testing for different modules

such as Home page, Gallery page, Search, Product page, Dynamic Framing

Engine, security testing for Log In and Checkout pages

. Performed browsers compatibility testing on Chrome, IE, Firefox, and

Safari

. Performed testing for different payment methods such as Credit Card,

PayPal, Mail, Gift Certificate

. Support for HP Quality Center 11, Test Rail. Moved test cases into the

HP Quality Center from Excel, Word. Run tests.

. Executed Automated Smoke Test scripts developed in VBScript and

analyzed test results. Run scripts on QA, Observed Summary report

which indicates pass or fail on a test case level.

. Performed cross platform testing in virtual machine environment.

. Reported bugs, track defects using bug-tracking system (JIRA),

discussed bugs and other issues with the developers, re-opened

deployed bugs if they were not fixed.

04/2013 - 09/2013 Software QA Engineer, Revel Touch (Tocata), Palo

Alto, CA

. Responsible for manual black-box testing of a Mobile eCommerce cloud-

based front-end platform built

for marketers and merchandisers

. Developed test cases, test scenarios and user flows for various types of

handheld devices covering

multiple iOS platforms

. Updated test plans, test cases and test matrices for manual and

automation testing

. Performed installation, GUI, usability, functionality on iOS devices

. Tested on iPod, iPhone, iPad devices of all major iOS version

. Created and executed test on iOS simulator using Xcode

. Ran regression tests to verify bug fixes, analyzed test results and

created test summary reports.

. Analyzed and reproduced manually failed test scripts

. Participated in regular QA Team meetings and discussions

06/2008 - 04/2013 Software QA Engineer, Gaia Online Interactive, San

Jose, CA

. Responsible for manual black-box testing of a Flash based massively

multiplayer online game

applications (Horse of Norse, Monster Galaxy, Moga, Rumble Kitten,

Zombie Farm, zOMG, Soul

Crash) and Facebook apps/games: (Monster Galaxy, Soul Crash,

Summer Spring, Ocean Party)

. Participated in testing during all phases of development and release.

. Focused testing on functionality, game play, UI, security testing for

Log In and Buy games item and

associated web page content in an iterative / Agile development

environment.

. Tested mobile devices - iOS (iPod, iPad, iPhone4, iPhone5)

. Responsible for tracking and reporting software defects, along with

verifying resolved issues (bug

tracking database JIRA, FlySpray and Pivotal Tracker).

. Created a test feature list to grasp the scope of the effort, wrote

acceptance test plans and test cases for

all the new projects in engineering. Updated the test cases for the

old projects in order to stay in sync with the latest development

updates.

. Maintained and extended a set of project Wiki pages to capture and share

knowledge gained while

testing the product and interacting with developers.

. Consistently read users feedback and bug reports using Parature Server

software, verified their validity

and if confirmed, reported to developers and others within the

company.

. Worked closely with development team to analyze and resolve product

defects. Communicated with

Product and Project managers, attending PM meetings to discuss

features and functionality.

. Provided the project team with testing progress during the testing

phase.

2006 - 2008 Software QA Engineer, Wells Fargo Bank, San Francisco, CA

. Provide complete scope of testing activities for Wells Fargo online

application Commercial Electronic

Office Wholesale Internet Solutions (Products Applications, Demos,

Helps)

. Review functional requirements, design documents for completeness and

contradictory requirements

. Develop test plan from Business Requirements, functional

specifications and design documents

. Conduct testing of multiple web based applications against different

platforms and browsers.

. Research software problems and log them into Clear Quest Bug Tracking

Database

. Perform manual validation of Wells Fargo web-based financial

applications.

. Develop and execute test scripts in the HP Quality Center

. Prepare summary team QA Report and provide status Reports to QA Lead

for all Project activities.

2005 - 2006 Software QA Engineer, CafePress.com, Foster City, CA

. Tested multiple major and transitional releases of CafePress.com

application, which allows users to purchase various custom and pre-

designed promotional items (shirts, mugs, caps, etc.).

. Responsible for overall functionality testing and regression testing

of new releases

. Tested forms, reports, catalog search, verification of transactions

(front end and back end)

. Developed test cases and test suites for manual and automated

regression testing of new releases.

. Provide positive and negative testing, boundary conditions testing,

and validation of valid/invalid inputs.

. Identified software problems and make them reproducible. Write bug

reports utilizing Bugzilla bug tracking application. Follow up with

reported issues until satisfactory resolution.

. Worked directly with software developers to identify and resolve

issues

2004 - 2005 Software QA Tester, Apsora Inc., San Jose, CA

. Tested proprietary web-based software application and the corporate web

site pages

. Provided browser compatibility and operating system compatibility

testing, testing of forms, links, images, usability, navigation,

performance, etc.

. Identified and reported software defects. Followed up wit reported issues

until resolution.

2000-2004 Computer Lab Tech, De Anza College, Cupertino, CA

. Provided technical support for computer resources: monitors, CPUs, hard

drives, peripherals

. Assisted instructors with preparing computers & overheads for classes

1996-2000 Mechanical Design Engineer, Experimental Mechanical Plant, Ufa,

Russia

. Designed custom equipment for manufacturing devices, clamping and

positioning devices, test equipment and piping systems using AutoCAD

. Prepared documentation packages in accordance with design standards

(analog ANSI).

Education:

2011 Programming in Python, High Tech Academy, Santa Clara, CA

2005 Test Automation with Selenium, Portnov Computer School,

Mountain View, CA

2004 Software QA, Portnov Computer School, Mountain View, CA

2000 Computer Aided Design, De Anza College, Cupertino, CA

1996 Bachelor Degree in Mechanical Engineering, Institute of

Polytechnic, Ufa, Russia

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