Larry Franklin, PMP, CSM
acn2a4@r.postjobfree.com ( 727-***-****
1128. Nelson Street, Dunedin, FL 34698
Linkedin: www.linkedin.com/pub/larry-franklin-pmp-csm/4/300/a66/
IT - Director / Manager/ Senior Project Manager
DRIVEN INFORMATION TECHNOLOGY LEADER WITH 20+ YEARS OF ACHIEVEMENT
DELIVERING WORLD-CLASS TECHNOLOGY SOLUTIONS AND IMPLEMENTATIONS TO IMPROVE
BUSINESS OPERATIONS. BROAD DEPTH OF IT, PROJECT, AND BUDGET MANAGEMENT
EXPERTISE. SUPPORT NEW DEVELOPMENT AND MAINTENANCE IN BOTH CLIENT SERVER
AND MAINFRAME ENVIRONMENTS. CONVERSANT IN CUTTING-EDGE TECHNOLOGY AND
INDUSTRY TRENDS. ADEPT AT TRANSLATING COMPLEX SOLUTIONS TO NON-TECHNICAL
AUDIENCES AND DISCUSSING INTRICATE TECHNICAL SOLUTIONS WITH PROGRAMMERS.
APTITUDE FOR LEADING CHANGE AND ALIGNING IT INITIATIVES WITH STRATEGIC
GOALS AND PLANS. APPLY BEST PRACTICE PROJECT MANAGEMENT METHODOLOGY.
Areas of expertise:
Audits ( Budgeting/Expense Control - Business Development ( Change
Management
Client Relationships ( Consulting ( Cost/Benefit Analysis ( Data
Warehousing ( Deployment/Migrations
International Business ( IT Infrastructure/Design ( IT Security ( IT
Strategy ( M&A ( Needs Assessment
Policy Development ( Process Improvement ( Production Stabilization (
Project Management ( QA/Testing
Software Development ( Turnarounds ( Strategic Planning ( Team
Building/Leadership
Training/Development ( Vendor Negotiations ( Workforce Planning
Professional Experience
THE TALBOTS ( DATA CENTER, TAMPA, FL 2003(2011
Leading specialty retailer and direct marketer of women's apparel,
accessories, and shoes sold under the Talbots brand with annual revenue of
approximately $1.5B per year and 5,000+ employees.
In each of the management roles I served while employed at talbots, I was
the principle contact for executive sponsors and stakeholders to support
their project portfolios for the application areas I supported. This would
involve defining projects that would support the strategic direction for
the department areas, it, and the company has a whole. I managed anywhere
from ten to fifteen active projects at any given time. This would include
initiation through closure, which could involve in-house development, third
party, or a combination of both.
Manager, Credit and Sales Systems (2010(2011)
DIRECTED SALES AND CREDIT SYSTEMS APPLICATIONS OPERATIONS FOR THE U.S. AND
CANADA. OVERSAW 4 DIRECT REPORTS AND CAPITAL AND EXPENSE BUDGETS. LED
RECRUITING, HIRING, TEAM BUILDING, AND PERFORMANCE MANAGEMENT. COORDINATED
DESIGN, SPECIFICATIONS, DEVELOPMENT, DEPLOYMENT, AND STAFFING FOR ALL
PROJECTS. CULTIVATED RELATIONSHIPS WITH VENDORS AND BUSINESS USERS.
SELECTED VENDORS, DEVELOPED STATEMENTS OF WORK, AND NEGOTIATED SALES AND
ANNUAL SERVICE AGREEMENTS. COLLABORATED WITH ENGINEERS TO DETERMINE
HARDWARE REQUIREMENTS, COSTS, ORDERING, AND INSTALLATION REQUIREMENTS.
PRIMARY TECHNICAL CONTACT FOR BANKS, CREDIT AGENCIES, AND COLLECTION
SERVICES CONTRACTED BY TALBOTS AND FOR INTERNAL, SOX, SEC, OCC AUDITS, AND
PCI COMPLIANCE.
- Saved approximately $400K per year in bank and credit card company fees;
obtained Commercial Card Level I, II, and III certifications through
Talbot's in-country bank.
Manager, Point-of-Sale Systems (2009(2010)
SELECTED TO RESTORE FAILING POINT OF SALES (POS) APPLICATION AREA FOR
1,000+ STORES IN THE U.S. AND CANADA. CONDUCTED ANALYSIS, DESIGNED
SOLUTION, AND EXECUTED PLAN TO RESOLVE NEW POS APPLICATION ISSUES.
DEVELOPED AND MENTORED TEAM OF 10. FOSTERED ENVIRONMENT FOR TEAM
COLLABORATION.
- Stabilized production environment for POS applications-started with 600
outstanding issues; applications reported approximately 20 issues per
month at time of job role change to Manager, Credit and Sales Systems.
- Transformed disjointed team of 10 into a highly functional, unified team
Manager, Sales Systems (2003(2009)
SUPERVISED 6 DIRECT REPORTS AND SALES SYSTEMS APPLICATIONS FOR THE U.S.,
CANADA, UNITED KINGDOM, AND JAPAN. OVERSAW SALES AUDITS, REPORTING, LOSS
PREVENTION, AND CASH RECONCILIATIONS.
LARRY FRANKLIN, PMP, CSM PAGE 2
acn2a4@r.postjobfree.com ( 727-***-****
- Led 1 of the largest projects in recent company history, impacting 25+
application areas and business units; successfully installed a client
server sales-audit application that interfaced with the mainframe audit
application.
- Integrated J Jills sales activity into Talbots' applications after
corporate acquisition facilitating use of the same audit and sales
reporting functionalities; analyzed and coordinated with retail and
direct channels of J Jill.
- Converted and seamlessly removed J Jill from Talbots' applications area
after the sale of J Jill with great success.
- Transformed disjointed team of 6 into a highly functional, unified team-1
of the strongest and most respected teams within the IT organization.
TouchMark Consulting, Tampa, FL (2003(2003)
Privately held company providing IT Consulting resources; employs
approximately 200 employees.
Project Manager ( Assigned to Talbots
HIRED TO TURNAROUND AND LEAD CLIENT'S $1.7M PROJECT TO REPLACE THEIR
MAINFRAME SALE-AUDIT APPLICATION WITH A NEW CLIENT SERVER SALES-AUDIT
APPLICATION. CONCURRENTLY TOOK ON LEADERSHIP ROLE FOR SALES SYSTEMS TEAM
AFTER IT MANAGER'S LOA; ESTABLISHED GOALS, SET EXPECTATIONS, AND ASSISTED
WITH DAY-TO-DAY TEAM OPERATIONS. MANAGED PROJECTS WITH BUDGETS RANGING FROM
$5K($1.7M. HELPED CLIENTS DEFINE PROJECT SPECIFICATIONS AND ASSISTED WITH
PRODUCT EVALUATIONS. DESIGNED AND MAINTAINED PROJECT PLANS AND SCHEDULES.
SERVED AS PRIMARY POINT OF CONTACT FOR BUSINESS UNITS AND VENDORS.
FORMALIZED AND ENSURED EXECUTION OF IMPLEMENTATION PLANS BY VENDORS.
- Realigned sales-audit application project with the business and vendor-
designed and successfully deployed plan that resolved installation issues
and brought the project back on schedule within 6 months.
Additional Professional Experience
KFORCE, TAMPA, FL ( PROFESSIONAL STAFFING AND SOLUTIONS FIRM (NASDAQ:
KFRC).
PROJECT MANAGER ( NEW DEVELOPMENT; PRODUCTION SUPPORT ( ASSIGNED TO
FRANKLIN TEMPLETON
MANAGED UP TO 10 CONCURRENT PROJECTS. OVERSAW A PRODUCTION SUPPORT AND
MAINTENANCE TEAM OF 5(27. ASSIGNED AND SCHEDULED RESOURCES FOR EACH
PROJECT. COORDINATED PROJECTS THAT CROSSED BOUNDARIES WITH OTHER IT
DEPARTMENTS. DEVELOPED AND IMPLEMENTED PROJECT PLAN TO ENSURE APPLICATION
STABILITY AND PROPER DOCUMENTATION. OVERSAW ALL GLOBAL TREASURY ACCOUNTING
APPLICATIONS INVOLVING MONEY MOVEMENT AND REPORTING.
- Delivered mission critical, system integrity for client's sales-audit
application achieving 99.9% up time in 3 months-50%+ early; transitioned
system from abending 3(4 times per week to an average of 1 time annually.
Computer Business Associates, Tampa, FL ( Professional staffing and
solutions firm.
PROJECT MANAGER ( ASSIGNED TO EQUIFAX
MANAGED Y2K CONVERSION PROJECT FOR AN FBS CREDIT CARD APPLICATION.
SUPERVISED TEAM OF 35 MAINFRAME PROGRAMMERS.
- Achieved on-time installation with only 5 reported errors(converted
thousands of programs, JCL, procedures, and data files.
Origin Technology in Business, Tampa, FL ( Professional staffing and
solutions firm.
PROGRAMMER ANALYST ( ASSIGNED TO GTE DATA SERVICES
PROJECT MANAGER ( ASSIGNED TO CHASE MANHATTAN MORTGAGE
PROGRAMMER ANALYST ( ASSIGNED TO GTE DATA SERVICES
DATACARE, TAMPA, FL ( HOSPITAL SOFTWARE FOR MED-LARGE SCALE HOSPITALS
Project Leader - Senior Programmer Analyst
VIRGINIA BAPTIST HOSPITAL, LYNCHBURG, VA. ( HOSPITAL
Programmer Analyst
OPERATIONS SUPERVISOR
LARRY FRANKLIN, PMP, CSM PAGE 3
acn2a4@r.postjobfree.com( 727-***-****
Education& Training
ASSOCIATE OF APPLIED SCIENCE IN DATA PROCESSING, CENTRAL VIRGINIA COMMUNITY
COLLEGE, LYNCHBURG, VA
Computer Operations Certificate, Central Virginia Community College,
Lynchburg, VA
Coursework: C++, C, SQL, Clarity, Object Oriented Analysis, MS Project 98,
Visual Basic, MS/DOS
E-Commerce, Administrative Systems ( Client Server, Oracle Internet
Application Developer, ASP
Project Management, Exploring the Agile Lifecycle, Practice of Program
Management, Certified SCRUMMASTER Training, Advanced Project Schedule
Development, ITIL Foundation, Gather Business Requirements, Basics of
Process Modeling, Project Risk Management, Recovering Troubled Projects
Technical Skills
CLIENT SERVER: WINDOWS 3.X 95, NT 4.0, CLIENT SERVER 2003, UNIX, IBM MQ
SERIES, SQL, PL/SQL, MS SQL SERVER, SYBASE ORACLE, MS VISUAL BASIC 6.0, C,
C#, JAVA, MSMQ, IBM WEBSPHERE, PLANVIEW, CRYSTAL REPORTS 6, NIKU, CLARITY
DATA WAREHOUSING, REPORTING SERVICES, ANALYSTS SERVICES; AND MICROSOFT
OFFICE, PROJECT, SHAREPOINT, AND VISIO
Mainframe: 390, MVS, DOS/VSE, VSAM, CICS Command Level Assembler, CICS
Macro Level Assembler, Assembler CICS Command Level COBOL, COBOL, COBOL II,
COBOL MVS, RPG II, File-Aid, Abend Aid, and JCL
Professional Memberships
PROJECT MANAGEMENT INSTITUTE (PMI), TAMPA BAY CHAPTER ( RETAIL INDUSTRY
PROFESSIONAL GROUP
TAMPA BAY TECHNOLOGY FORUM (TBTF)
Professional Certification
PROJECT MANAGEMENT INSTITUTE (PMI), PROJECT MANAGEMENT PROFESSIONAL (PMP)
Scrum Alliance - Certified ScrumMaster (CSM)