Andre L. Edwards

Phone: 267-***-****

Philadelphia, PA Email: ale1988.ae@gmail

Certified Security and Safety Professional

Security…Customer Service……Management

Unique professional specializing in customer satisfaction, safety, management, and problem solving. Excelling in

supporting higher management with proven leadership qualifications with a Pennsylvania Act 235 Certification.

AREAS OF EXPERTISE

SECURITY COMMUNICATIONS ORGANIZATION

CONFIDENTIAL DOCUMENTS ADMINISTRATION DISPATCHING

SAFETY DISTRIBUTION DELIVERIES

TEAM LEADERSHIP CARGO SECURITY SHIPPING/RECEIVING

EXPERIENCE

June 2013- Present Beavex Inc. Pennsauken, NJ

Operations Assistant/Dispatcher

Arrange and distribute routes for drivers, assisted drivers with routes and signing in

Verify incoming and outgoing shipping using RF scanner for barcodes, download and load scanners and trucks

Contact customers and drivers regarding deliveries and estimated time of deliveries

Conduct outstanding customer service by communicating and satisfying customers assuring the clients receive

deliveries

Assist operations manager in assuring warehouse is organized and neat

June 2011- December 2013 Fessenden Hall Inc. Pennsauken, NJ

Warehouse Associate/Forklift Operator

Consolidated and distributed laminate, wood, meganite door hinges and metal hardware

Verified incoming shipping using RF scanner for barcodes, load ed and unloaded trucks

Shrink wrapped and banded pallets for pick up and deliveries

Conducted outstanding customer service by communicating and satisfying customers assur ing the customer’s

purchases were secured on their vehicles

Delegated work load to workers during busy hours

January 2008- June 2011 American Expediting Co. Folcroft, PA

Dispatcher/Customer Service Representative

Dispatched delivery drivers, assigned deliveries/pickups to drivers, & assisted drivers with directions/destinations

Communicated with customers& other courier companies ETA of deliveries via email & phone

Confirmed deliveries, transmitted assignments in CAD, scan ned, faxed, and filed confidential documents

June 2006- August 2008 Allied Barton Security Services Philadelphia, PA

Bicycle Safety Ambassador/Dispatcher- University City District

Responded to local complaints and secured the local college campus

Filled out daily Log ( incident) Sheets, checked in hourly with supervisor on hand held radio

Assisted pedestrians with escorting, directions, jump starts, and or car lockouts

Routinely patrolled neighborhoods on bicycle and reported disturbances in sector

Assisted safety ambassadors with directions and escort pickup/drop -off locations

Education

Job Corps- Drums, PA General Equivalency Diploma (GED) July 2006-Aug. 2007

Security Trade

Phila. Electrical and Technical Charter High School- Philadelphia, PA Sept 2003- June 2006

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