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Customer Service Insurance

Location:
United States
Posted:
January 29, 2015

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Resume:

Lorinda Feagles

***** **** *** **, ******* WA ***08

425-***-**** Home, 425-***-**** Cell

acn20d@r.postjobfree.com

Objective:

I am seeking employment in an Independent Insurance Agency where I can utilize

and grow my experience and sales skills in the Personal Lines arena.

Education:

Marysville Pilchuck High School, Marysville, Washington

ITT Peterson School of Business – Certified in Business Automation

IIA – self study for insurance designation. Achieved Associates in Claims certificate

Work Experience

February, 2013 to present

Personal Lines Manager, Castle Insurance Associates, Monroe, Washington

Licensed through the State of Washington as an Insurance Producer

I am charged with top and bottom line results for the Personal Lines Department of the

Agency. Developing marketing plans, increase sales and retention, servicing the existing

book of business, monitoring Underwriting guidelines and the agency’s adherence to

State laws. Supervising the daily operations of Office Management.

July, 2007 - February 2013

Customer Service Representative, Steve Hall Agency, Everett, Washington

Licensed through the State of Washington as an Insurance Producer

I was responsible for keeping the office daily operations running smoothly, sales, service

and support duties for the existing book of Personal Lines insurance customer accounts.

July 2003 –July 2007

Stay-at-home Mom, Household Manager, Family Financial CEO

January 1998 – July 2003

Executive Assistant to the Vice President, Farmers Insurance Group State Office, Las

Vegas Nevada

In this position I reported directly to the Vice President of Nevada. Coordinating daily

office management for five Marketing Specialists and Agency Management Personnel

involved in all aspects of the Insurance Business for the State from the Agency level to

Claims level to Home Office reporting.

October 1982 – January 1998

Personal Injury Protection Claims Adjuster, State Farm Insurance, Everett Washington

In an assigned territory, I was responsible for investigation of Claims through the contact

with Insureds, Passengers, Medical Providers, Attorneys, Field Investigators and Other

Insurance Carriers to assist in the processing of medical bills incurred as a result of auto

accidents. Record keeping, accounting, documentation and subrogation were key areas

that required great attention to detail.

REFERENCES FURNISHED UPON REQUEST



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