Jeffrey E Trebesh

*** ******** **

Pittsburgh, Pa 15211

412-***-****)

acn1ye@r.postjobfree.com

Position Objective

To return to the information technology field to utilize the Education that

I have and to continuing to grow in the field.

Education

ICM School of Business & Medical Careers Pittsburgh, PA

Computer Management with Network Administration Associate Degree 1/99 GPA

3.5

Connelley Technical Institute Pittsburgh, PA

Welding Degree 6/80

Profession Experience

Lender Processing Services 2009 to 2013

HUD Preparation Specialist / Help Desk for Team

. Troubleshoot Windows, XP and Windows 7 Operating Systems

. Create, add, Remove users in Active Directory

. Create, add, remove users in Exchange

. HUD Preparation for Client

. Troubleshoot TCP/Network

. Create, add, remove users and Hardware for Printers

. Troubleshoot MS Office 2010 and 2013

. Client service

. Customer service

. Doc preparation

. Sent Docs to Notary

Washington Mutual 2003 to 2008

Processor / Help Desk for Team

. Troubleshoot Windows, XP and Windows 7 Operating Systems

. Create, add, Remove users in Active Directory

. Create, add, remove users in Exchange

. HUD Preparation for Client

. Troubleshoot TCP/Network

. Create, add, remove users and Hardware for Printers

. Troubleshoot MS Office 2010

. Gathering of documents to clear condition from borrowers to clear

loans

. Rerun both borrower and loan officer request for loan amount and

product change to be with in state and Federal requirements.

. Revalidate loan approvals and remove or add loan condition with in

my authority

. Pre pair loan for closing.

. Call borrower to due welcome call, calls for gathering condition,

Final call before closing call and post closing call.

. Fielding call from Vendors and Attorroys to set up closing date and

to receive Tile and Hazard insurance for Property being closed on.

Cameron of Pittsburgh Inc.

Contracted to ALCOA 1999 to 2003

Tape Operator

. Checking backup for failures.

. Rerunning backup failures.

. Inventory of backup tapes to store off-site for Disaster recover.

. Manually change Daily backup tapes in stand alone drives. (DLT, DDS

and 9840's)

. Recalling of tapes from off-site storage Facility for restores.

. Operation of 9840 Tape silo.

. Tape management of 9840 tapes for Tape Silo.

Computer Operator

. Troubleshoot Windows, XP and Windows 7 Operating Systems

. Create, add, Remove users in Active Directory

. Create, add, remove users in Exchange

. HUD Preparation for Client

. Troubleshoot TCP/Network

. Create, add, remove users and Hardware for Printers

. Troubleshoot MS Office 2010 and 2013

. Mainframe Printing of checks, deposit, W-2 and Daily reports.

. Monitor console according to procedures.

. Perform support activities in Help desk as required by clients.

. Perform support activities in Computer Operations.

. Resetting of Unix, NT and Mainframe passwords.

. Coordinate with vendors for repairs of mainframe as need.

. Monitoring of Mainframe console.

. Monitoring of the AS400 Operating System.

Production Services

. Coordinate with vendors for repairs and installations of servers.

. Maintaining of on-line Floor layout

. Writing of Work orders for wiring installation.

. Shipping and Receiving of servers.

. Writing of Change Management Request.

. Maintaining of Black Box for multiple servers viewing.

. Installation of severs and equipment.

Kentucky Fried Chicken

Delivery Driver 1995 to 2000

. Customer Service

. Delivery

. Cash Management

Texas Department of Criminal Justice

1982 to 1995

Lieutenant of Correction

. Managed and trained approximately 50 officers per shift.

. Maintained the custody and control of up to 1500 inmates.

. Filed daily shift reports.

. Maintained schedule and authorized schedule changes for officer and

inmates.

Contact this candidate