Chetan Dilip Naik

Business Analyst

CISI Certified Professional-London

Phone: +91-989*******

E-mail: acn1rn@r.postjobfree.com

Objective

To work in an environment where knowledge can be shared and enriched

to enhance personal professional performance in line with meeting the

goals of the organization.

Educational Qualification

Examination Percentage Year of Board /

Class Passing University

CISI-Internat 74 % First Class 2012 Chartered

ional With Institute of

Introduction Distinction Securities

of securities and

and Investment(UK

investment )

PGDIB First Class 2010-2011 Symbiosis

(Internationa 72.33 % With Institute of

l Business) Distinction Management.

Pune.

Bachelor of 69.67 % First Class 2007 Pune

Engineering With University

Distinction

H.S.C 72.50% First Class 2002 Maharashtra

With State Board

Distinction

S.S.C 80.06 % First Class 2000 Maharashtra

With State Board

Distinction

Experience Summary

Overall experience of 6 plus years of experience as Business analyst

having worked on variety of areas comprising in Upgrade Projects,

Migration of the system, Integration of the system, Transition

projects in the area of financial services, retails services, portal

and retail management.

CISI certified professional from London.

Current Organization:

Fulcrum World Wide

Designation: Senior Business Consultant

Duration: 5 months.

Date: June 2014 to Till date

Projects:

Project: 1 City University London, London

Project Name : CUL.

Client Name : City University London, London.

Duration : 05th June 2014 to Till date

Team Size : 21

Role : Business Analysis, Requirement analyst and moderator,

Onsite coordinator,

Customer engagements

Project Details: City University London wants to develop the Student

Portal application.

(It's one of the Content Management Portals) for

their Students to use the

different student services on single platform

with Single Sign-On (SSO)

features. Its SharePoint development project by

implementing MS Office-365

Current Role and Responsibilities

. To understand the existing student services and make sure the AS-IS

process understood correctly to develop the TO-BE process or flow in new

applications. Defining and proposing the requirement for E-commerce

applications.

. To acquire the business requirements from the internal customer such as

University Staff, Admins and University Students.

. Documentation and preparation of Requirement Document to get it sign-off

from the stake holders.

. Liaise between the internal stake holders and external stake holders.

. Arranging the Kick off meeting and presentation of the requirements to

Technical (Development) and QA Team (Testing)

. Associate Project Management activities like planning of the

requirements, mitigation plan to achieve the back log requirements.

. Involved in the IT Risk Management activities, process and compliance of

the project.

Working as BA for City University at off-shore as well as onshore.

. Involved and work as engagement manager for City University London for

the Phase-2 requirements and consulting projects.

. Worked on user case stories while eliciting the requirement.

. Participated in Functional Testing of the application before handing over

to internal QA team. And also supporting UAT process with external stake

holders.

. Worked on different types of interfaces to capture the required feed for

the system.

. Understanding of City University's business architecture and consultation

on the same.

Previous Organization:

Tieto Software Technologies

Designation: Business Analyst

Duration: 31 months.

Date: September 2011 to April 2014

Projects:

Project: 1 Tieto Client Manager (TCM)

Project Name : TCM.

Client Name : Nordia Bank,SEB, Swedbank, Store Brand, STB, Major

Nordic banks

Duration : 16th Sept 2011 to 16th Apr 2014

Team Size : 56

Role : Domain Expert and Business Analyst, Product Manager,

Customer Support

Manager.

Project Details: TCM (Tieto Client Manager) is a software

application for supporting Transfer

Agency (TA) functionality in Mutual Fund

industry. TCM offers Fund

Management solutions and Share Holder

record keeping

Current Role and Responsibilities

. Worked as Domain expert in Mutual fund product.

. Associate Project Management activities like planning of the

requirements, mitigation plan to achieve the back log requirements.

. Involved in the IT Risk Management activities, process and compliance of

the project.

. To acquire the business requirements from the external stake holders and

create the software requirement specification documents and develop the

product accordingly.

. Worked as Continuous Service Manager (CSM) at Nordea Bank and SEB

location in Stockholm, Sweden.

. Created the user stories to develop the specific requirements as per the

demand from customers.

. Preparation of requirement documents, use cases and customer specific

requirement documents.

. Worked on different external interfaces to capture the feed which was

necessary for the data flow requirements.

. Involvement in the functional testing of release in SIT,UAT and

production support

. Proposing the new enhancements and UI layouts for the customers to

enhance the business in international market. And get it done from the

development team once approved. Created the wireframes to give the better

understanding of screens to the Technical and QA team.

. Having sound experience on agile methodology, so involvement in sprint

planning, iteration planning, and milestone planning.

. Strong involvement in finalizing the sprint scope and defining the set of

milestones with help of no. of sprints. Worked on release planning for

different production releases. Actively involved in the production

support environments.

. Onsite experience in Nordea (Sweden) live implementation in TCM (Tieto

product) deployment.

. Involvement infeasibility study of new upgrade projects.

. Assisting pre-sales team for the TCM product initializations, attending

different pre-sales activities in Stockholm, Sweden.

. Strong understanding of overall business offshoring model.(GDM Process)

. Strongly involved in process re-engineering and product management group

for the making the process effective and supportive for customer and

internal stake holders.

. Define the requirement volatility index process for TCM Product to

measure the deviations from proposed to actual estimations.

. Supporting different RFPs at global level as well as project level.

Supporting sales cases for the North Europe.

. Strong Involvement in Strategy planning of Tieto in 2016 with all the

revenue data and EBIT

Previous Organization:

CapGemini India Pvt Ltd.

Designation: Associate Consultant.

Duration: 43 months.

Date: Feb 2008 to September 2011

Projects:

Project: 1 Global Core Development (GCD)

Project Name : CSDI.

Client Name : HSBC

Duration : 29th Feb 2008 till 13th Sept 2011

Team Size : 70

Role : Requirement Analyst, Business Consultant and Functional

Tester

Project Details : It's a maintenance project for HSBC cards sectors.

- HSBC (US)

Previous Role and Responsibilities

. Requirement gathering from the customer and articulate them into the

requirement specification document. To acquire the business requirement

as per strategy planning of project and plan accordingly in the each

release.

. Functional knowledge transfer to respective development team for

technical specifications.

. Proposing the UI requirements to the different customer as per user

business need.

. Preparing solution description documents, functional specifications, UI

guidelines, use cases.

. Strong involvement in the preparation of business presentations, sales

presentations, customized solution as per the requirement.

. Involved into transition management project for scoping, planning and

executions

. Continuous involvement in the functional testing and tracking with

development team as well as testing team.

. Preparing different set of new business objects corresponds to new

enhancements and products.

. Maintaining the client relationship with the existing products and the

new deliverables.

. Worked as Single Point of Contact (SPOC) for the compliance Mexico

project at offshore.

. Preparing presentations for the clients with new enhancements, new

innovations, presenting the white paper document.

. Analyzing the market potentials for the product used and follow up with

root cause analysis for the exiting failures with product.

Professional Profile

. Exceptional ability to quickly learn new software and apply full range of

capabilities

. Good understanding of the business processes, requirements and related

technical issues

. Realistic and down to earth work ethic

. Very good at working as a team member and in management projects

. Good problem solving skills and ability to handle multiple tasks

simultaneously

. Good coordination, communication and presentation skills

Key Achievements

. Awarded with the Business debate competition on Triumph for Barclays

card in 2008.

. Awarded as in SCAMPHi-A project. It's CMMi level project.

Trainings undergone

. Vision Plus (Base-1)

. Triumph (Base-1)

. CMMi Levels

Personal Details

Name : Chetan Dilip Naik

Address : Flat No-503, Avalon Society, Sun City Road,

World of Sweets

Building,

Sinhgad Road, Pune, Maharashtra, India-411051.

Mobile No : 989*******

Email : acn1rn@r.postjobfree.com

Date of Birth : 4 Dec 1984

Marital Status : Married

Nationality : Indian

Passport No : J7115974

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