Monica Ramachandran

(U.S. Permanent Resident)

410-***-****; acn1o1@r.postjobfree.com

**** *** ****** **, *********, TX 77479

Expertise Summary:

• 4+ years of experience as a tester, developer and analyst in the software industry.

• Experience in remote working and coordinating cross-functional teams.

• Strong logical thinking and decision making capabilities.

• Extensive experience in working in a deadline oriented and fast-paced team environment.

• Excellent communication and analytical skills with a strong technical training.

• Ability to prioritize and manage multiple projects simultaneously.

• Detail oriented software professional seeking perfection in all tasks.

Education:

Master of Science in Information Systems, August 2010

University of Maryland Baltimore County (UMBC). (GPA: 3.6)

Bachelor of Technology in Information Technology, May 2008

Anna University, India. (GPA: 3.8)

Skill Set:

Programming Languages: Java, C, C++, C#, VB, XML, Web Services, Visual Basic for Applications

(VBA), CSS, HTML, Selenium automation platform.

Concepts: SDLC, Test Strategies, Test Cases, Test Plans, Black-box and white-box

testing, ASP.NET, Database Management, Data Structures, Web Services,

Software Engineering, Agile and scrum development.

Methodologies: Object Oriented Programming/ Development, UML Design Patterns.

Database: PL/SQL.

Networking: TCP/IP, UDP, HTTP.

Tools: JIRA, Basecamp, VM Ware Client, Rational ClearQuest, Quick TestPro,

HP Quality Center, Rational Rose, MS SQL Developer, Visual Studio,

Microsoft Office, Microsoft .NET framework, Crystal Reports.

Operating Systems: Unix, Windows, Mac, iOS and Android.

Work Experience:

Compuware Corp, Detroit, MI

Quality Assurance Analyst (March 2011 – June2013)

• Performed user acceptance testing to ensure quality of the mobile application and mobile sites on

smart phones and tablets.

• Performed system integration testing of mobile sites and applications, and communicate the same to

the clients using Pivotal Tracker and Basecamp tools.

• Used JIRA system to report and track bugs to ensure product quality both in development and

maintenance phase.

• Validated test cases and framed test strategies.

• Documented user requirements, business requirements and user stories.

• Assisted the team in launch activities, monitoring bugs before and after launch.

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• Coordinated testing activities with the developers at a remote location.

Boxtone Inc, Baltimore, MD

Quality Assurance Engineer (Sept. 2010 – March 2011)

• Developed test plans, test cases, formalized test strategies and test scenarios for delivering defect

free, high quality Boxtone products related to mobile user management.

• Delivered high quality and user-friendly products using scrum (agile) methodology.

• Worked closely with the development and product management teams in understanding and

enhancing business requirements.

• Coordinated project related activities with offshore team based in India to deliver quality products.

• Updated release notes and worked with the documentation team to ensure user friendliness of the

product and provided technical support to clients.

• Performed load testing to analyze the risk of implementing the software on mobile devices.

• Extensively tested the Mobile Device Management (MDM) module (manual testing) and framed

scenarios towards automating the test cases.

University of Maryland Baltimore County, Baltimore, MD.

1) Academic Advisor; Office of Academic and Pre-Professional Advising. (Dec. 2009 – Aug.

2010)

• Developed test cases and extensively tested the software (web-based) from both the back end and end

user perspective.

• Applied intricate rules and regulations to produce standardized results in the form of an effective class

schedule using PeopleSoft.

• Worked on a team of 60+ individuals from varied backgrounds and managed challenging constituents.

• Involved in planning and effective execution of new student orientation program catering

approximately 1500 undergraduate students per year.

2) Software Developer; Ctr for Urban Environmental & Research Education. (Oct. 2009 – Jan. 2010)

• Developed applications in VBA for implementing algorithms for Base flow separations in Maryland

River System.

• The algorithm made the measurement process 30% more efficient.

• Played a major role in designing a website for Department of Mechanical Engineering using HTML

and CSS

Global Technology Solutions, Chennai, India.

Software Engineer Intern. (Jan. 2008 – May 2008)

Project Title: A Natural Language Based Interface For Querying A Video Database (Using Java).

Abstract: The natural language processing (NLP) based interface allows users to formulate queries as

sentences in English using a part-of-speech (POS) tagging algorithm. Queries constructed in the form of

Prolog facts were forwarded to the query-processing engine. The processor seamlessly integrated the

intermediate query results and provided the appropriate response to the client.

Peer Reviewed Conference Publication:

Monica R., Sravya G., Nandhini.D., (2008), Querying a Video Database using NLP, National Conference

organized by Velammal Engineering College.

Achievements:

Monica Ramachandran

(U.S. Permanent Resident)

410-***-****; acn1o1@r.postjobfree.com

4606 Sky Harbor Ct, Sugarland, TX 77479

• Finished in the top 3% of the graduating class of 2008.

• Secured 1st Place in Database Management Systems Course during the junior year.

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