ANNMARIE WEBSTER

908-***-**** Bridgewater, NJ *8807 acn1mr@r.postjobfree.com

SUMMARY

Over ten years of diverse administrative professional support with various industries; I have excellent interpersonal skills and interact

well with all levels of management. I am results-focused, skilled at strategic planning, account management and complex problem

resolution; resourceful and tactful in client relationships. Oversee multiple projects from start to completion without compromising

quality.

PROFESSIONAL EXPERIENCE

INTEGRA LIFESCIENCES, INC. Plainsboro, NJ 03/2014 – Present

Project Coordinator Assistant, Sales Operations – Medical Device, (Temporary)

Assist Sales Analyst and Sale Reps with contracts and pricing verification; collaborate with legal department sales reps vendors to

understand and delineate project goals and timelines

•Implemented workflow process for tracking all check requisitions and reconciliation, ensuring that proper documentation is

received and approval from respective departments are processed

•Process time sensitive requisitions – communicate with sale reps and internal departments regarding purchase orders, updating

sales team on check remittance dates

•Update employee roster based on new hires and terminations of ASR’s, Contractors /Vendors. Assist director with on-boarding

new sales reps as well as termination; send master email to team members and maintain sale list by region and products. Support

Ad Hoc projects and administrative duties including tracking and reconciling other activities related to Sales team

ZOETIS INC. (former subsidiary of Pfizer Inc. -Pharmaceutical), Florham Park, NJ 12/2013 – 02/2014

Project Coordinator, (Temporary)

• Worked with a large team; specific tasks related to summarizing information, edited data for conversion and migration

• Scheduled team meetings and booked conference rooms

LEE HECHT HARRISON, Princeton, NJ 08/2013 – 12/2013

Office Assistant, Outplacement and Career Development (Temporary)

Responsible for the overall administrative function of the office which included supporting six consultants

• Assisted with on-boarding of executives in transition; edited resumes, typed flyers and memos

• Updated database with monthly workshop for clients to make online reservations

• Assigned clients to respective Consultants; initiated and scheduled all one-on-one meetings. Handled confidential matters and

information with discretion and diplomacy in a fast-paced, changing environment, handled multiple tasks simultaneously

IMM, INTEGRATED MEDIA MANAGEMENT, Linden, NJ 11/2012 – 07/ 2013

Project Coordinator, Software Solutions for Financial Institution (Temporary)

Handled the coordination and scheduling of all software upgrades from inception to completion; integration/migration and

installation for over 350 clients as well as analyzed and prioritized incoming internal and external calls for upgrade requests on behalf

of all Credit Unions to guarantee immediate resolution.

• Sent email alerts and required documentation to Credit Union in order to start software upgrade process

• Reviewed all documentation received from Credit Union to ensure that their system met the company requirements based on

technical steps for both hardware and software

• Recorded all activities of the software upgrades for historical tracking using SAP and Asana Project

• Ran daily query for follow-ups with clients and prepared monthly reports for software tracking

• Prepared proposal for various types of software migration, installation and upgrades

• Sent monthly email notices to Credit Union to be invoiced for software renewals/annual maintenance; processed and

administered third party software renewal request for eligible clients

• General administrative coordination with IT Technicians (middle and senior level executives), internal and external, to

accomplish objectives; follow-up after the completion of upgrades to confirm clients received training for the new software

upgrade to satisfaction (Assisted with special projects and provided back-up for other team members)

HORIZON BLUE CROSS BLUE SHIELD OF NEW JERSEY, Newark, NJ 08/ 2003 – 07/2011

Project Coordinator, Healthcare Management /Compliance Department (2005– 2011)

Responsible for coordinating and gathering all documentation to be submitted to committee for voting as these meeting materials are

necessary for accreditation as well as government audits.

• Provided general support for various committees and sub-committees; meetings held on a weekly and monthly basis

• Organized meetings, ensuring that the venue and necessary equipment were available

• Coordinated with external personnel, enabling them to participate in the meeting telephonically

ANNMARIE WEBSTER

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• Created all meeting agendas, categorizing and prioritizing documents submitted by department heads consistent with

committees’ and sub-committees’ existent goals

• Created a public drive and uploaded all agenda items allowing members to retrieve and review agenda items ten days prior

to scheduled meetings (minimizing cost for printing all meeting materials)

• Replicated and disseminated documents to external attendees (non-Horizon employees, including consultants)

• Transposed all meeting minutes which included confidential information

• Followed up with participants and voting members, ensuring that outstanding/open issues and agenda items were resolved

• Maintained records and archived all agenda documents for the retrieval of both internal and external review or audits (by

NCQA and URAC for the company’s accreditation)

• Provided support in the absence of other team member

Secretary to Medical Directors - Utilization Management /Appeals Department (2003 – 2005)

Performed all secretarial responsibilities as well as provided back-up support for three other secretaries.

• Managed calendars for four medical directors;, scheduling meetings and travel planning, reserved conference rooms and

prepared expense reports for reimbursement

• Daily interaction with Horizon physicians, case managers and various facility staff members concerning members’ inquiries

for pre-authorization.

• Printed out members’ information for medical directors to review cases utilizing Qblue and WinUCS System

• Collected data from UM Web and collected material for monthly committee meeting

• Prepared monthly report/presentation utilizing PowerPoint and Excel for committee meeting

• Transcribed minutes for monthly committee meeting

• Faxed an average of forty denial notices to hospital daily and maintained filing records

• Responsible for update of medical director hospital assignment list and PTO roster

• Implemented and maintained filing systems/records of handicapped dependent enrollments

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B COM GROUP INC., (formerly known as D’ARCY) New York, NY 01/2000 – 11/ 2002

Executive Secretary to Chairman and Chief Financial Officer, Advertising (Corporate Office)

Provided executive secretarial support to both the CEO and CFO with very minimal supervision in changing environment.

• Screened all incoming calls, interacted with senior managers and executive clients, both national and international

• Scheduled and organized various meetings; made travel arrangements for local and international meetings

• Prepared detailed itinerary for trips (including car pick up to and from airport) as well as dinners and events

• Prepared expense reports, maintained log for subscriptions and periodicals; managed petty cash and PO process, running

reports and vendor invoicing and provided research support to facilitate projects and created correspondence in Word,

PowerPoint presentations and Excel spreadsheets

HIP HEALTH PLAN OF New York – Health Insurance, New York, NY 03/1997 – 01/2000

PROMOTED to Executive Administrative Assistant to VP of General Administration &VP of Human Resources

Provided executive secretarial support to both VP’s; heavy calendar maintenance and preparation of documents and meeting

materials.

• Screened all incoming calls, interfaced with senior management and employees

• Managed complex and frequently changing calendars, scheduled departmental meetings, video/teleconferences for the VP’s;

sent and retrieved e-mails; coordinated conference room bookings; handled domestic and international travel arrangements

• Meeting management for executive staff meetings, client meetings, new business meetings, and employee gatherings

(including guest accommodations, travel arrangements and catering

• Attended department committee meetings and recorded and transposed minutes, typed letters, memos, contracts and

separation agreements for employees. Executed and maintained confidential senior management employees’ files and provided

employee performance evaluation reports to payroll and prepared expense reports; ordered department office supplies utilizing

PeopleSoft

Executive Secretary to Medical Director of Quality Management (1997 – 1998)

• Provided general secretarial support, worked on projects involving QICP and NCQA Proposals as well as typed letters,

memoranda and other correspondences; sent and retrieved e-mail through GroupWise

EDUCATION

BA, Business Administration Management, Berkeley College, Woodbridge, NJ (In Progress)

Certificate Program, Paralegal Studies, Horizon Institute of Paralegals, Linden, NJ

Real Estate Licenses, New Jersey School of Realtors, Edison, NJ

COMPUTER SKILLS

Microsoft Office Suite: Word, PowerPoint, Excel and Outlook; PeopleSoft, Horizon-Queue Blue and Med-Decision Systems, Lotus

Notes, & GroupWise, Asana Project, SAP System and SharePoint, P Card Process, Oracle12 and SurgiSoft Database.

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