Post Job Free

Resume

Sign in

Administrative Assistant Customer Service

Location:
Raleigh, NC
Posted:
January 27, 2015

Contact this candidate

Resume:

**** ********** ****, *******, ** *****

Phone 703-***-****

JaneT D. Pinkham

Objective

To further a worthy cause with devotion of mind and energy in an environment that fosters professional

growth and inspiration.

Professional experience

October ’11 – August ‘13 Black Cat Café

Server/Entertainer/AssistantManager

Raleigh, NC

I provide excellent customer service and musical performances. Responsible for reconciling cash and receipts.

August ’07 – October ’09 WateReuse Association

Administrative Assistant Alexandria, VA

Worked as direct assistant to Executive Director to include travel arrangements, filing, meeting planning, and

creation/proofing of general correspondence.

Served as office manager to include expediting mass mailings, processing of publication purchases, general

accounting, reception duties, maintenance of office supplies and machines.

Maintained Membership database to include processing of new organizational member companies with

necessary paperwork. Assisted with annual dues membership drive.

May ’06 – August ‘07 Alexandria Fire Department

Secretary/Administrative Assistant to the Fire Chief Alexandria, VA

Served as direct Secretary and Administrative Assistant to the Chief of the Fire Department

Served as administrative support to the Deputy Chiefs of Operations and EMS, the Communications Coordinator,

the CFO, Personnel, the Public Information Officer, and Outreach Specialist.

Duties included calendar scheduling; special events; creation/distribution of Standard Operating Procedures, and

official letters/memos; distribution of daily mail; data entry; reception; assisting with various projects on an as-

needed basis, including the annual budget.

Recorded and prepared the minutes for all regional and senior administrative meetings.

Served as coordinator between the City of Alexandria’s Fire Department, Mayor and City Manager’s Office, all

other City departments and the general public.

April ’03 – April ‘06 First Savings Mortgage Corporation

Post-closing Coordinator Mclean, VA

Processed final documentation for mortgaged loans after settlement against strict deadlines.

Provided daily reports for Vice-President and served as liaison to investment banks and realtors.

Identified and resolved issues with daily monetary disbursement and delinquent accounts.

Data entry utilizing in-house database, proficient knowledge of MS Office Suite/Adobe .

July, ’00 – December, ’02 Hitachi America, Ltd.

Buyer, Purchasing Department Brisbane, CA

Created purchase orders, processed invoices and employee expense accounts.

Vendor negotiations, to include price comparison, availability and quality of product.

Maintained extensive database of company soft/hardware and shipment tracking on all leased equipment.

Use of MS Excel, Word, and SAP applications.

October, ’99 – July, ’00 Thelen, Reid & Priest, LLC

Legal Assistant San Francisco, CA

Case research and document preparation for attorney at trial depositions in class action lawsuit.

Detailed analysis and daily, structured presentation of client and historic documentation adhering to strict regulation

of format. Use of MS Access and Word.

Extensive research in the field, to include courthouses, corporate record rooms, and medical backgrounds.

November ’98 – September ’99 Human Services Management

Corporation

Research & Referral/Assistant Office Manager San Francisco, CA

Jack-of-all-trades at busy, non-profit providing subsidized childcare funding in over 20 California counties.

Created/updated all official documents utilized by hundreds of daycare providers and families in concordance with

state and county welfare laws.

Research and referral of subsidized county resources to include substance abuse programs, housing, employment

opportunities, etc.

Reception, ordered office supplies, travel/meeting arrangements.

November ’96 – July ’98 Thunderbird Archaeological Associates

Field Technician Woodstock, VA

Phase I, II and III excavations on early settler, Civil War and Native American sites in the Mid-Atlantic region.

Historical research, analysis of soil types, land usage, artifacts, environmental impact.

Required detailed topographical map reading and stratigraphic drawings.

Education

1993 – 1996 James Madison University Harrisonburg, VA

B.A. Anthropology, Minor in Geology

Studies focused on Archaeology, Geology, and Historic Preservation, including two summers of field

school at Montpelier, VA. Volunteer docent at JMU Archaeology Museum.

Additional coursework in Russian, Latin and French, Cultural Geography, and Modern Middle East.

Presented senior thesis at Student Symposium in Spring, 1996.

Graduated in 3 years while maintaining part time employment throughout tenure.

interests and activities

Founder of DC BandAids, a not for profit group of musicians that has presented 6 charitable benefit concerts for

disaster relief in conjunction with The American Red Cross and Heal Africa since January, 2005.

Heavily involved in music since childhood. Solid, working knowledge of business side of music industry.

Writing, for creative, informative or educational purposes. Have published interviews with DC area local bands and

album reviews.

Avid supporter of organic farming, and human/animal/environmental rights campaigns.

references

Provided upon request.



Contact this candidate