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Service Representative Human Resources, Microsoft

Location:
Snellville, GA
Posted:
January 27, 2015

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Resume:

Joneè Gordon

**** ******* ***** *****

Snellville, Georgia 30039

678-***-****

acn1jp@r.postjobfree.com

Objective- To be a part of a secure and well-established company where I can develop my knowledge and skills.

Core Strengths

Benefits Administration CMS1500/UBO4 ICD-9 / CPT / HCPCS Coding

Claims Entry / Submission Payment Collection and Posting ClaimGear / MS Office Products

Claims Denials / Appeals Production Scheduling CPR/HIPAA Certified

Work Experience

Target, Snellville, GA Cashier N ovember

2012 to Janua ry 2014

• Balance cash drawers at the beginning of each shift and ensured that media is accurate.

• Receive and process all payments according to standard procedures.

• Greet customers entering the store to ascertain what each customer wants or need.

• Describe product to customers and accurately explained details and care of merchandise.

• Recommend, select and help locate and obtain out-of-stock product based on customer requests.

• Answer questions regarding store and products, while maintaining knowledge of current sales and

store promotions.

OMNI Group N A, Snellville, GA Clerical Assistant Human Resources November 2013 to

April 2014

• Have to calculate changes to pay rates based on time off, overtime, etc.

• Talk with employees to help them understand their paycheck and any changes that may occur.

• Gather data from multiple sources, and work with many employees and pay scales. Keeping it all

organized is important.

Publix, Snellville, Georgia Cashier A ugust

2011 to Janua ry 2013

• Received payment by cash, check, credit cards, vouchers, or automatic debits.

• Issued receipts, refunds, credits, or change due to customers.

• Counted money in cash drawers at the beginning of shifts to ensure that amounts were correct and

t hat there was adequate change.

• Established or identified prices of goods, and tabulated bills using calculators, cash registers, or

optical price scanners.

Harmony Medical Billing C ustomer Service Representative

A ugust 2011- Aug 2012

• Kept track of clients’ accounts and ensured that all payments were made on t ime, including

notification of delinquent accounts by mail or telephone.

• Verified account information and updated information as needed.

• Performed miscellaneous clerical duties such as answering the telephone, transferred calls to

appropriate department and writing reports

Education

Everest Institute- Norcross, GA- M edical Insurance Billing and Coding Diploma

Loganville High School- Loganville, GA- Academic Diploma



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