Christina Smith

*** *** ** *

Elgin, Texas **621

512-***-****

acn1ir@r.postjobfree.com

Objective: Seeking permanent employment with a company that has a great opportunity for advancement

and comfortable working environment.

Summary of Qualifications:

Over 10 years of customer service experience

Excellent written and verbal communication skills

Ability to operate in up-paced as well as controlled quite environment

Extremely people oriented and works well with other

Over 3 years of caring for elderly clients and assisting with daily needs.

Education: Elgin High School Diploma (May 1994)

Continuing Education Workshops @ University of Texas

Experience/ Technical Skills: 40 wpm, faxing, copying, data entry, answering inbound and making

outbound calls via auto dialer and manually, lotus, I- Smart, Microsoft Word, Microsoft Office, Word

Perfect, DOS, Windows ’95-05, MS XP, Excel, Paradox, Fedora, Phophit, Total Systems I-II

Work History:

Sept'14-Present: Home Option

Caregiver- Companionship/ supervision for elderly. Duties include dressing, preparing meals, assisting

with daily activities, medication observations, shopping/ running errands, oversee and assist with

ambulation, and correspondence with family.

Dec'12-Oct'14 Private Care/Therry Siemen

Caregiver- Companionship and supervision for an elderly woman. Duties include dressing, preparing

meals, assisting with daily activities, medication observations, shopping/errands, oversee and assist

with ambulation, correspondence with family and respite care for family.

July'12-Dec'12 Heavenly Caregivers

Caregiver- Caring for elderly helping with daily activities, oversee and assist with ambulation and

correspondence with family.

July'11-July'12 Bluebonnet Home Health Care

Caregiver- Companionship and supervision for elderly, helping with daily activities, running errands,

also making sure homes are safe and clean.

Oct’07-Mar’09: Econo Homes LLC

Collections Manager- collecting on past due mortgage loans informing customer of credit status and

training new employees on collection procedures, auditing loans for compliance issues, skip trace, verify

customers employment/address information, setting payment arrangements

Aug’00- Feb’07 Providian Financial/ Washington Mutual

Sr. Recovery Collector/Skip Tracer- collecting on severely past due accounts, informing customers of

credit status, training new employees in on the training program, auditing accounts compliance issues,

researching customer info via credit bureau, electronic directory assistance, and on demand, proceeding to

collect on accounts

Oct’99- Aug’00: Janus Mutual Funds

Customer Service Representative- answering inbound and outbound calls for mutual fund investors.

Assisting with customers truncation and informing potential investors of current status of funds.

Dec'98-Oct'99 Neces

Customer Service Representative- Scheduled test for nurse's aide candidates, filing, faxing, and answering

inbound calls.

Jun'97-Dec'98 MCI World Com

Customer Service Representative- soliciting MCI long distance service via outbound calling

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