L eonora Lamptey
R aleigh, NC, 27610
Cell: 919-***-****
Email: l acn1g8@r.postjobfree.com
Qualifications
• Work well without supervision
• Bi lingual (English/African) with the abili ty to translate
• A bility to priorit ize and remain focused on the essence of an issue
• E xcellent with customer support services
• S killed at learning new concepts quickly
Work Experience
1/14-3/14 Golden Living- Rehabilitation Services, Nursing care
Greenville, NC
Internship
Contacts equipment suppliers and acquire necessary materials
Updating material safety data sheets and safety data sheets on excel, word and
access
Updating emergency 911 procedures for departments
Organizing and filing on excel and word
Created power-point presentations
08/13-5/14 College of Business Greenville, NC
IT technician- computer services
Troubleshooting a variety of computer issues
•
Created manuals for installation
•
Respond to calls, tickets to assist faculty and staff with IT related problems
•
Identify problems and repair printers, copiers and scanners
•
Assist in the maintenance of standards and documentation on word and excel
•
Perform other related duties as require
•
3/13-5/13 Brody School of Medicine Greenville, NC
Research/laboratory assistant
Research
Inventory of lab chemicals and equipment
Help with preparing lab documents, reports and manuals for chemical safety and
hygiene; label supplies using word
Prepare reports
Packing and unpacking supplies
Monitoring lab and ordering gases and supplies.
10/11- 05/12 Brody School of Medicine Greenville, NC
Administrative Assistant
Managed office documentation using excel, outlook, access and word
Prepare and document reports
Presentations
Schedule appointments
Delivered mails
Exchange documents from hospital to supervisor
Answered multi-line telephone, routed calls, and took accurate messages
Performed faxing, photocopying and filing duties
Assisted supervisor with special projects, organize meetings
06/011-8/11 ROSS Knightdale, NC
Cashier
Managed multi-lined phones
•
Cleaned floors
•
Handled various bookkeeping duties
•
Handled money
•
Cleaned shelves and informed supervisor of all safety hazards
•
01/10-05/011 Louisburg College Bookstore Louisburg, NC
Cashier
• Assisted staff in the reception area, answered multi-line telephone system
• Made sale and promotions signs
• Answered questions and provided directions
• Cleaned multi-purpose rooms for after school program and sanitized room
• Cleaned shelves and informed supervisor of all safety hazards
Education
01/015-current Kaplan University Master’s Degree (Applied Behavior
Analysis-Psy)
08/011-5/14 East Carolina University Bachelor’s Degree(Health Service
Management) Greenville, NC
o GPA:3.3
08/09-05/011 Louisburg College Associates Degree (Science) Louisburg,
NC
GPA:3.5
o
12/08-06/09 Knightdale High School High Equivalency Diploma Knightdale,
NC
Skills
Communication Creating manuals
Excel Typing 50-55 wpm
Power-Point Team work
Word Dependent/ Time management
Publisher Organizing/ calculating numbers
Outlook/Access Interpreting/analyzing/attention to
details
Installing Software
Achievements/Awards
Louisburg College Louisburg, NC
Phi Theta Kappa (Honor Society)
o
Dean’s List
o
Honors List
o
East Carolina University Greenville, NC
Chancellors List
Dean’s List
Honors List
National Society of Leaders and Success
Volunteer of the year award, excellence award
Volunteer
01/13-03/13 Vidant Medical Center Greenville, NC
Clerical Assistant
Patient transport
Nursery
08/12-12/12 Little Willie Center Greenville, NC
01/12-05/12 Little Willie Center Greenville, NC
08/13-12/13 Little Willie Center Greenville, NC
Tutoring