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Customer Service Manager

Location:
Washington, DC
Posted:
January 27, 2015

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Resume:

SUMMARY OF QUALIFICATIONS:

. Professional with over three years experience in the food industry

. Possesses food management certification

. Strong ability to multi-task in a fast-paced environment

. Self-starter, team player, energetic, and flexible

HIGHLIGHTS:

. Excellent interpersonal skills

. Strong communicator

. Fast learner

. Self- starter

. Skilled multi-task

. Great Customer Service

PROFESSIONAL EXPERIENCE:

Deanwood Rehabilitation Housekeeping/Floor Tech

06/2014 - 10/2014

. Cleaned building floors by sweeping, mopping, scrubbing, or vacuuming.

. Follow procedures for the use of chemical cleaners and power equipment

to prevent damage to floors and fixtures.

. Mixed water and detergents or acids in containers to prepare cleaning

solutions, according to specifications.

. Cleaned windows, glass partitions, or mirrors, using soapy water or

other cleaners, sponges, or squeegees.

. Notified managers concerning the need for major repairs or additions

to building operating systems.

. Requisitioned supplies or equipment needed for cleaning and

maintenance duties.

. Dusted furniture, walls, machines, or equipment.

. Strip, seal, finish, and polish floors.

Federal City Cook 09/2012

- 10/2013

. Maintained sanitation, health and safety standards in work areas

. Cleaned food preparation areas, cooking surfaces and utensils

. Operated large-volume cooking equipment such as grills, deep-fat

fryers or griddles

. Verified that prepared food meets requirements for quality and

quantity

. Took food order slips or received verbal instructions on menu items

required by customers

. Washed, cut and prepared foods designated for cooking

. Measured ingredients required for specific food items being prepared

New Course Catering Grilled Cook

06/2011 - 12/2011

. Grilled, cooked, and fried foods

. Cleaned food preparation equipment, work areas, counters, and tables

. Received orders from customers

. Completed orders from steam tables, placing food on plates and serving

customers at tables

. Performed general cleaning activities in kitchen and dining areas

. Collected cash and direct payments

Community Action Group Head Cook 01/2008 - 07/2010

. Prepared food and meals for more than 100 people

. Sanitized and cleaned food preparation areas upon completion of daily

duties

. Verified that prepared food meets requirements for quality and

quantity

EDUCATION:

H.S. Dipoloma, Anacostia Senior High School, Washington, D.C.

Certified Professional Food Manager, American National Standards Institute,

Washington, D.C.



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