John B. Ganio

**** ********* ***** *****: 813-***-****

Tampa, Florida 33612 Email: acn1e2@r.postjobfree.com

Applicant for:

Director of Information Technology

Senior IT executive with over 15 years’ experience and demonstrated growth in the

management of operations, network and computing infrastructure, customer services,

software support, database and application development. Proven ability to grasp business

needs, evaluates priorities, apply architecture and technologies, and manage enterprise

wide technical teams to deliver services and solutions for the client. Broad IT background

includes experience in:

Service delivery People management Software development

• • •

Customer relationships Team leadership Network solutions

• • •

Project management Strategic planning Process Implementation

• • •

PROFESSIONAL EXPERIENCE

Pasco County Sheriff’s Office 2008 – 2014

Director of Information Technology

Directs and manages the strategy, planning, budgeting, development and operation of the IT

department including the data center and infrastructure, web sites and application development,

communications network, email, web site, help desk, desktop support and 24/7 on call support.

The department provides IT services for all the business functions required by the agency

including Human Resources, Purchasing, Finance, Payroll, Law Enforcement, Court Services,

Medical Facility and other section specific applications. Maintained interfaces to state and federal

agencies for the sharing of critical information and investigative data.

• Provided leadership for the IT team of 14 staff plus contractor teams which included

performance goals and reviews, technology direction, DevOps, project management,

forecasting, budget and resource planning, security, overall responsibility for vision and

direction of information technology for the agency.

• Directed the custom application programming, web site content and database

development for internal business intelligence use and public information access.

• Installed a virtualized server architecture based datacenter and DR site to replace aged

mainframe centric systems leading to a 25% cost savings.

• Built a high speed fiber optic backbone network to upgrade old T-1 based point-point

connectivity increasing bandwidth by over 500%.

• Managed the transformation of the public facing web site using current web authoring

technology and mobility practices.

• Re-platformed the complete agency software base using modern server based database

ERP and data warehouse architecture.

• Oversaw vendor resources working with staff to install and operate EMR, document

management, photo archival, video, email and cloud based systems and services.

• Achieved cost savings of over $30,000 annually from wireless access charges.

• Won federal grants for software and infrastructure improvements of over $2,500,000.

• Technologies: VMware, Linux, Citrix, Microsoft, AD, SQL, SSRS, IIS, .NET, Office, iSeries, Oracle,

Cognos, IBM, Lenovo, Dell, HP, SAN, Cisco, Lotus Domino/Notes, Apache, Cloud services, Agile,

LAN/WAN.

Resume of John Ganio Page 1

John B. Ganio

IBM GLOBAL SERVICES 1998 – 2008

Manager of Commercial Online Software Support

Overall responsibility for software support services including web, transaction processing and

business critical applications for Fortune 500 companies.

• Managed a staff of 25 systems programmers in 5 teams who supported CICS, MQ and

DB2 (OLTP) application environments providing 24/7 level 3 coverage for production

systems in 10 data centers (US and international).

• Directed projects for the conversion, installation and maintenance of IBM and vendor

software on large scale customer systems, maintaining software currency, change

management and meeting business requirements.

• Mentored, trained, and evaluated employees providing career guidance and maintaining

compliance with business and regulatory education requirements.

• Developed strategic disaster/pandemic recovery plans for the organization and developed

testing and training plans to correct uncovered weaknesses and improve processes.

• Presented study plans and results to executive management to deliver project and budget

status, obtain approvals and funding.

• Achieved 98% of security and audit compliance goals for SOX, ISO 9000, and internal

audit readiness through process improvements.

Technologies: IBM zSeries, zOS, DB2, IMS, CICS, WebSphere MQ series, EDI, RACF, REXX,

•

TSO, ISPF, JCL.

IBM GLOBAL NETWORK 1994 – 1998

Manager of Network Software Development

Managed a leading edge application development department responsible for client and server

based products that enabled network connectivity with focus on efficiency and usability.

• Managed staff of 15 programmers responsible for research, design, development, testing,

and rollout of leading edge Internet enabled client and server products to facilitate network

access for customers.

• Hired, trained and supervised contractors and 2nd & 3rd level support personnel

responsible for software maintenance, infrastructure deployment, customer support,

problem tracking and change control.

• Developed end user software products for desktop workstation applications using Agile

methodologies to enable Internet access, including the supporting network server

software and hardware on schedule and in budget.

• Led an international research and design team which created a high performance

communication solution implementing state of the art data compression and encryption

resulting in revenues of $100 million yearly.

• Collaborated on and developed a working wireless network access prototype a decade

before common availability of today’s capability.

• Conducted software user interface testing and surveys to optimized product interfaces

resulting in improved usability and customer satisfaction.

Technologies: Windows, OS/2, DOS, AIX, Unix, Macintosh, SDLC, XP, C, JAVA, ASM, RPG, SQL,

•

CGI, HTML, TCP/IP, IBM PC, AS/400, RS/6000.

EDUCATION

Bachelor of Science in Computer Science

University of South Florida, Tampa, Florida

PUBLICATIONS

PREDICTIVE PAGING ASSIST, US Patent Office, Patent Application, 1995, PN: 5,430,840

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Resume of John Ganio Page 2

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