Robert A. Law
* ******** **** ******, *.J. *****
201-***-**** acn1bs@r.postjobfree.com
http://www.linkedin.com/in/robertalaw/
http://www.RobertAlanLaw.com
IT Infrastructure Strategic Innovative Entrepreneurial
PROFESSIONAL SUMMARY
Innovative, entrepreneurial and solutions oriented IT Project Manager with substantial experience at Fortune 500 companies as well as in the Healthcare industry. A successful IT Director developing programs and leading multiple
departments to achieve established goals in Enterprise Architecture, Software Development, Project Management and Client Engineering. Self-motivated and experienced in designing and managing cloud infrastructure, SaaS and PaaS.
Adept at partnering with key stakeholders and executives in assessing requirements and driving business Process Improvement. Excels at team development.
SKILLS
• Effective Negotiator
• Visionary Leadership
• Business Process Improvement
• Vendor Management
• Team Building
• Data Center Migration
• WinTel / Microsoft
• Strategic Planning
• Versatile Project Manager
WORK HISTORY
Poscere ~ Hewitt, NJ
May 2007 - Present
Since 2007 I have provided my services to a number of companies as an independent consultant.
Feb 2014 - Sept 2014
Project Manager – EMR Business Analyst – Multiple Clients
Quirk Healthcare Services ~ Del Ray Beach, FL
• Using Scrum methodologies drove internal software development efforts to
successful completion. These software packages provided a competitive edge for QHC in the marketplace.
• Provide clients with project and technical support for workflow and gap
analysis, project planning and management, development of configuration guidelines and customizations of the NextGen 5.8/8.3 Electronic Medical Records (EMR) and Electronic Practice Management (EPM) solution sets
• Manage software development projects for NextGen product customization in
Clinical, Front Office and Revenue Cycle Management
• Mapped NextGen to Epic data migrations, data validation and scrubbing
May 2013 - Sep 2013
Practice Director / Management Consultant - Managed Services Provider
Six Dimensions ~ New York, NY
• Created the Business Plan for a new business entity providing Strategic IT Consulting and Managed Services to the Mid-Market Healthcare and Legal markets
• Developed financial models and managed P&L for the Practice launch
• Analyzed market trends and competitive landscape to identify opportunities
• Translated business goals, product features and customer needs into prioritized product requirements and documented use cases
• Partnered with the marketing team to translate product features into customer value propositions to be used in consumer messaging
• Collaborated with the sales, marketing and support teams to launch products
• Screened, selected, hired, coached and mentored key staff members
Mar 2011 – Dec 2012
Project Manager - Global Information Shared Services – Network Security Tower Lead
Sony Corporation of America ~ Park Ridge, NJ
Global Data Center Transformation Project
• Managed remote staff of 6 Network Engineers 24x7x365 exceeding all SLA’s
• Migrated 442 applications and 170 third party VPN’s from 4 data centers to 1
• Transformed flat security model to a zoned security model
• Ensured compliance with all Sony security standards, PCI and SOX requirements
• Worked with the IAM Group to ensure ESSO user access across firewalls for Active Directory, AS/400, IBM Mainframe and Unix environments
• Implemented global testing plan to validate all migrated application functions
Migration of Sony’s International Routing Network (IRN)
• Developed Global test plan for migration of IRN from ATT to NTT
• Coordinated worldwide validation during the migration
Retail Outlet EVPN to AVPN Migration
• Migrated 65 retail locations (US, CA, MX) MPLS networks
• Ordered ATT MPLS services and circuits to support all migrations
• Coordinated site preparation utilizing Sony, 3rd Party and ATT resources
• Decommissioned EVPN Circuits
Technologies: Cisco ASA, Nexus, Catalyst; F5 Big IP; Infoblox DNS
Mar 2009 – Mar 2011
IT Director – Infrastructure Architect - EMR Systems
ePracticeWorks ~ Sparta, NJ
Business Analysis
• Managed NextGen EMR/EPM Cloud conversions for multiple clients
• Analyzed business requirements for Revenue Cycle Management and clinical systems
• Developed software specifications for NextGen enhancements and customizations
• Developed specifications for Lab and Clinical system Interfaces (HL7 & Mirth)
Platform as a Service (PaaS), Software as a Service (SaaS) and Managed Services (MSP)
• Developed Hybrid, Public and Private Cloud / Managed Services models for Physicians utilizing NextGen Electronic Health Records System
• Delivered VoIP as a hosted service to multiple clients
• Implemented MPLS networks linking public and private cloud infrastructures
• Provided a proactive support model for desktops, servers and applications
• Provided architecture and implementation for Active Directory and Exchange
Data Center Build Out
• Delivered a complete IT infrastructure & Data Center design and implementation with a converged network servicing 12 sites and a four-practice medical partnership including a 15,000 Sq./Ft. Radiation Oncology Center encompassing Urology, Radiology, Tomotherapy and Pathology
• Interfaced directly with Client, Architect, Builder, Subcontractors & Code Officials
Technologies: RackSpace Hosted/Cloud, SalesForce.com, Cisco Routers & Firewalls; MPLS,Microsoft Servers, Active Directory, DNS, DHCP, Proxy, Terminal Services, Hypervisor, Rosetta,Mirth, HL7, Fax Gateways, Dell Servers & Storage, VoIP, NextGen, CardioScience, Holter, Computrace
Mar 2008 – Mar 2009
Director of IT – Server Support and Project Office
Brooklyn Queens Health Care ~ Brooklyn, NY
• Migrated St. John's and Mary Immaculate Hospitals’ applications from St. Vincent’s Medical Center into Wyckoff Heights Medical Center
• Developed a complete Project Management Office (PMO)
• Managed support for 3 data centers servicing 3 hospitals and 25 clinics
• Managed implementation of the MEDITECH infrastructure
• Primary IT point for MEDITECH implementations of Pharmacy, Lab, Blood Bank and Order Entry modules; secondary point on all other modules
• Managed data migrations to MEDITECH from multiple clinical and lab systems such as McKesson, Siemens, Cerner, CardioScience, etc.
• Created Disaster Recovery Plan (DRP) leveraging RackSpace Cloud & Iron Mountain
• Architected new cardiology and radiology PACS systems
• Represented IT in the Revenue Cycle Management Committee for all 3 Hospitals
• Prepared 2009 IT budgets for all 3 hospitals
May 2007 - Mar 2008
Infrastructure Architect
BCBG Max Azria ~ North Bergen, NJ
• Documented a comprehensive analysis of the current state of the Data Center
• Provided Microsoft Active Directory & Exchange architecture and design
• Developed Data Center server consolidation architecture, plans and run book
• Created Deployment Best-Practices strategy guideline and recommendations
Jun 2000 – Apr 2007
Quest Diagnostics ~ Teterboro, NJ
Manager, Technical Engineering Group: Staff - 25+
A strategic architecture position managing the CIO’s Portfolio
• Provided WinTel architectural services as part of the CIO’s initiative to rapidly deploy engineered technology solutions to solve business process challenges
• Worked with cross-functional teams to develop standards, policies and frameworks
• Partnered with business leaders to solve business challenges utilizing Six Sigma methodology leveraging technology for workflow improvements
Manager, Client Engineering Group: Staff of 8
Create department & developed the Corporate Desktop Management Model
• Consolidated Enterprise File & Print Services delivering improved performance achieving 5 - 9’s of availability and an annual $1.2MM ROI with a 4 month CRP
• Delivered all corporate software in a SaaS model
• WinTel global Life-Cycle-Management of 22,000 end-points
• Provide strategic and tactical risk management of Client & Server endpoints
• Team provided corporate Tier 3 support functions (Top Level Escalation)
Manager, Windows Architecture Group: Staff of 12
Directed a geographically disperse architecture team
• Developed the global design and implementation of Active Directory Services
• Developed all Wintel platform governance standards, security policies and configuration
guidelines to meet HIPAA, SOX & CFR21 part 11regulations
• Architecture and deployment of the Altiris Client Management Suite
• Exchange 2000 architecture and deployment with migration of Exchange 5.5 & Lotus Notes including Notes databases to Public Folders
• Developed a multi-tier virus defense utilizing the McAfee AVD Suite
• Developed solution for Single Sign On (SSO) evaluating numerous vendors & products
• Developed the HyperSend Gateway solution for HTTPS secure file transfer Nationwide
• Developed VPN solution for connectivity of 25,000 Patient Service Center
NT Admin Sr. / Interim Manager
Served as Interim IT Manager during the Smith, Kline, Beecham integration
• Windows NT administration, user & group security, problem resolution
• Deployed and maintained Enterprise Virus Defense with McAfee ePO
• Provided project driven infrastructure architecture for applications
• Managed EMC/EDM and ArcServe backup and restore processes
1998 - 2000
Senior System Engineer
TEKsystems ~ Parsippany, NJ
Clients included:
• Quest Diagnostics; Staff 22 - Managed NetWare to NT migration (10,000 seats), Y2K, Desktop Migration and ccMail to Exchange client migration
• GPU International; LAN/WAN & server consolidation; NetWare 3.11 to 4.1 migration
Liz Claiborne; NetWare migration of 4,000 users, NDS design
1996 - 1998
Senior Network Engineering Instructor
The Chubb Institute ~ Parsippany, NJ
• Provided Instructional training in the Network Engineering & Data Communications / Data Center Support Curriculums
• Curriculum development
1994 – 1996
Senior System Engineer
Vanstar Inc. ~ Metro Park, NJ
• Consulting, project planning & implementation for server/desktop upgrades and migrations
Clients: BMW of North America; Lucent; Lipton; American Cyanamid; Ernst & Young
1992 – 1994
LAN Administrator, Mainframe Security
Simon & Schuster ~ Old Tappan, NJ
• Technologies: NetWare, ccMail, CA-TOP SECRET, Ethernet, Token Ring, ArcNet
EDUCATION
The Chubb Institute ~ Parsippany, NJ
Degree ~ Computer Programming
• GPA ~ 3.8 Course work in Computer Science and Programming
Fairleigh Dickinson University ~ Rutherford, NJ
• 48 Credits ~ Chemical Engineering
Certifications ~
• Six Sigma Green Belt
• Microsoft MCSE ID:254549
• RackSpace Cloud Certification
In Progress ~
• PMI PMP Certification expected completion July 2015