JIM HILCHEY

Cell: 416-***-**** acn1an@r.postjobfree.com

LinkedIn: linkedin.com/in/jimhilchey Oakville, Ontario

PROFILE

A seasoned IT professional with extensive experience in software design and development including the

management of multiple-disciplined teams in a web-based software development environment. Proven

ability to conceptualize, architect and manage teams to develop highly -integrated enterprise technology

solutions and shrink-wrapped software solutions. A unique blend of cross -platform, cross-technology

experience with strong personal interaction skills.

KEY ACCOMPLISHMENTS

Created and delivered presentations to executives on new concepts for highly technical solutions that

resulted in “buy-in” for 3 multi-million dollar projects on time and within budget

Performed full cycle project deliverables ranging from development, high -level architecture of solutions,

facilitating collaboration with other teams, creating new concepts for process improvement and

implementing solutions

IT Lead for multiple process management teams, including but not limited to SDLC, Change Control,

and Compliance Testing

PROFESSIONAL EXPERIENCE

REDWOOD MANAGEMENT CONSULTING SERVICES INC. 2014 - Present

Management Consultant

Offered a wide range of custom Information Technology solutions. Provided business consulting focusing

on Retail, Inventory and Warehouse Management optimization.

Leveraged partnership with industry expertise in creating solutions for Inventory Management to

optimize the bottom line in regards to inventory turns

Developed .NET MVC Web and Windows solutions for cross -platform integrated reporting

Utilized the creation of industry standard tool -sets for installation and automated update packages

AIMIA 2010 - 2014

Director, Information Technology

Managed up to 2 teams totalling 12 personnel with accountability for providing technical solutions.

Responsible for streamlining processes, improving reporting capabilities and supporting the business

offerings of the Enhancement Services line of business. Hands-on architecture and troubleshooting.

Acted as technical leader in providing complex web-based and Windows solutions for marketing

Introduced new multi-tiered Application Support and Costing models to help with pricing

Managed solution improvements required to be able to deliver world -wide SaaS solutions

Led integrations with cloud-based technologies like Salesforce, Zuora and Azure

Led various efforts such as the implementation of the Technical Support Group for Agile and CAB for

Change Management

Provided technical leadership for obtaining PCI compliance for one of the business verticals

o IT Lead for PCI Compliance project in 2011. Maintained compliance for 3 years.

o Managed the set-up, documentation and running of Change Management for Aimia (Ontario Region)

MAPLE LEAF FOODS INC. 2002 - 2010

Manager, e-Business / Solutions Architect, Systems Strategy

Built and developed a team of web developers, analysts and creative resources. Top -graded and matured

the processes with SDLC and the Agile model. Acted as a strategic technical expert enabling systems

integration and compatibility across multiple platforms. Envisioned and defined viable implementation

solutions and articulated to and secured approval from senior management.

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IT Management Consultant Jim Hilchey

Published systems strategies, standards, and system road -maps to aid in creating the road-map for the

new ERP and supporting systems

Produced high-level architecture documents for system solutions that spanned multiple platforms and

involved IS Teams from multiple disciplines

o DNA Traceability: Tracing blood / meat samples back to the sow and barn

High profile with press releases of president (Michael McCain) and business partners

http://investor.mapleleaf.ca/phoenix.zhtml?c=88490&p=irol-newsArticle&ID=547938&highlight=

Worked with geneticists from Canada and the US for business intelligence

Managed the project which leveraged combined .NET and IBM technology stacks

Resulted in a successful launch & white paper in School of Biological Sciences

o Identity Management (IDM): Personnel On-boarding and Provisioning

Pitched the vision to senior level executives until finally landing on a format that was clear

Idea was to auto-provision on-boarding and retiring of personnel and all assets involved from

Active Directory / Exchange access, key fobs to computer equipment

Resulted in a successful launch with a full workflow replacing an attempted SAML solution

The solution still runs today unattended and manages around 26,000 personnel

Introduced new practices that substantially increased the maturity model in the team. This allowed

them to perform at enterprise levels, leveraging many competencies including SOA.

BLACKGOLD SYSTEMS GROUP INC. 1989 - 2002

Consultant

Delivered custom services and software to multiple clients in the GTA from systems analysis & design to

the writing of technical manuals. Systems included multiple ERP systems as well as custom solutions

bridging different platforms and infrastructures. Also created custom “shrink -wrapped” commercial

software for the iSeries that could be installed from the Internet.

Clients include the following:

Maple Leaf Foods Nutech Systems Boehringer Ingelheim Indal Computer Services

Panasonic Canadian Tire Acceptance Canadian Tire Corp York County Hospital

Revlon Coseco Insurance McDonald's Legislative Assembly of Ontario

RECOGNITION & AWARDS (Partial List)

Maple Leaf Consumer Foods Annual Awards winner for “Innovation”

Maple Leaf Corporate Annual Award Nomination for "Daring to Be Transparent"

Multiple awards for "Being Performance Driven" and "Having a Bias for Action" (Maple Leaf)

TECHNICAL SKILLS & ENVIRONMENTS

Operating Systems & Middleware

Microsoft .NET Frameworks 1.0 - 4.5 • IIS 6.0 – 7.5 • JBOSS • SQL Server 2000 – 2008 • Microsoft SOAP

Toolkit 3.0 • Sat/Cell/GPS technology • DB2/400 • IBM iSeries Access for Windows • Windows

NT/XP/2000/2003/7/8 • WebSphere 3.5 • DOS 6.0

Software

Visio for Enterprise Architects • Microsoft Project 2010 • Microsoft Office 2010 Pro • Visual Studio 2005 -

2012 • ASP • JBOSS • Sat/Cell/GPS technology • Delphi/4 • System Architect • WordPerfect 5.1

Languages

Visual Basic • Visual Basic for Applications • VBScript • JavaScript • RPG/400/ILE/CGI • CLP • Delphi/4

EDUCATION & PROFESSIONAL DEVELOPMENT

IT Chapter ITIL Foundations Certification 2013

Richard Ivey School of Business Foundations Leadership Program 2007

Richard Ivey School of Business Situational Leadership II 2006

Maple Leaf Foods Six Sigma Voice of the Customer Training 2006

ProjectWorld / BAWorld (W4-216) Enterprise Project Management 2005

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